1. Indicators on Community Access to ICTs
REPUBLIC OF MOLDOVA
NATIONAL REGULATORY AGENCY
FOR TELECOMMUNICATIONS AND INFORMATICS
Indicators on Community Access to ICTs
Techniques for monitoring/measuring community access
Global Workshop, Mexico City, November, 2004
avenue Stefan cel Mare, MD-2012, Chisinau tel fax

2. Geographical note Ukraine Romania Geographical position Surface (Area)
South-East Europe, bordering Romania and the Ukraine
Surface (Area)
sq km
Population
Capital
Chisinau
Ukraine
Romania

3. Authorities in telecommunications sector
Ministry of Transport and Telecommunications
elaboration of the development policy and strategy in telecommunications
Departament of Information
Technologies
Elaboration of the development policy and strategy in the field of the information technology
National Regulatory Agency for Telecommunications and Informatics
Implementation of the development policy and strategy in telecommunications and information strategy
State Communication
Inspectorate
Implementation the MTC policy in the radio spectrum management

4. About NRATI
National Regulatory Agency for Telecommunications and Informatics
was founded in 2000 through Government Ordinance
Legal Acts to Support Activity in Telecommunication and Informatics
Law on telecommunications
Law on competition
Law on licensing certain types of activity
Law on informatics

5. Regulation in ICT sector
Regulation on GSM Cellular Mobile Telephony Service Provision
Regulation regarding Domain Name Administration of the Top-Level Domain .md
Regulation on Fixed telephony Service Provision (Compartment: Basic Fixed Telephony Service Provision: Urban and Rural)
Regulation on Telegraph Service Provision
Regulation on Interconnection
New National Numbering Plan
Provisional Procedure and Fees for Numbering Resources Allocation
Regulation on license Issuance in Telecommunications and Informatics

6. Strategies and Monitoring on Community Access

7. Main ISPs and technologies used
V.90
ADSL
ISDN
Cable-modem
Wireless (Wi-Fi)
Frame Relay
Arax
Moldtelecom
Meganet
Moldpac
Riscom
Sun Communications
Globnet
Telemedia Group

8. Public Internet Access Centers
Cyber café
urban – 203
rural – 25
Telecentres - 45

9. Techniques for monitoring community access
Method 1: collecting statistical data through statistical statements reported by the telecommunications providers and issuing a yearbook of statistic. The yearbook is published on the Agency Web page and is distributed to the interested parties electronically or on CD

10. Techniques for monitoring community access
Method 2: on-line questioning of Internet users
Tools: social questionnaire, including sets of questions elaborated according to the purposes and objectives in connection to this survey
Poll period: 23 June – 23 July 2004
Number of participants: 807 pers., Internet users
Data processing: collected sociologic data were processed mathematically, by using special software designed for this survey

11. Purpose and objectives of the survey
Purpose: getting a exhaustive information on Internet usage and infrastructure and assessing current situation in this area
Objectives:
Evaluation of Internet importance in the user’s lives
Determination of the Internet usage period
Identification of the Internet access place
Evaluation of the Internet access frequency
Evaluation of the Internet access frequency to the local web sites
Determination of the most visited local web sites
Determination of the access frequency to the public authorities web sites

12. How important is the Internet for you today? (%)
Total:
Important – 92,6%
Total:
Less important - 7,4%

13. Where do you access Internet?(%)

14. How often do you use Internet? (%)

15. What does Internet represent for you? (%)

16. What is the main source of information and training for you? (%)

17. How many hours on average a day do you use the Internet ? (%)

18. How many times do you visit local web sites? (%)

19. Global Indicators Workshop on Community Access to ICTs
Mexico City, México, November 2004
QUESTIONNAIRE ANNEX VI
Return questionnaire to Ms. Vanessa Gray ( Fax: )
PERCENTAGE OF THE POPULATION WITH ACCESS TO A PUBLIC INTERNET ACCESS CENTRE (PIAC)*
PERCENTAGE OF THE POPULATION WITH ACCESS TO A PUBLIC INTERNET ACCESS CENTRE (PIAC)*
PIAC coverage
Locality by number of inhabitants
Number of localities
Population
Governmental
Private
Total
Percentage
Localities
1530 66 33 75
Urban
> 1 26 9
780013
150600
522100
48052 19 3
130000
2500
100.0%
Rural
>10000 4
276
501
298
312
102
45198
793817
219625
89139
4999
N/a 12 5
12032
13031
8906
1281
38784
50816
0.0%
4.4%
1.79%
4.02%
1.60%
4.53%
1.64%
4.05%
1.43%
PIACs BY TYPE**
USERS BY TYPE
Total
Digital Community Centers (DCC)**
Other (PIAC) **
Education Centers ***
Digital Community Centers (DCC)
Other (PIAC)
321 47
192 82
75.000
92.000
USAGE AND INFRASTRUCTURE INDICATORS
Potential Population (1)
Target Population for DCC services (2)
Actual Usage (3)
Average DCC Usage Rate (4)
DCC Density in Rural Areas (5)
DCC Density in Urban Areas (6)
Number of computers in DCC´s
TOTAL
0.198
N/a
0.052
157
Note: ) Potential population = A potential DCC user is anyone of age 6 years or more.
2) Target population for DCC services = Potential population minus Number of non‑community Internet users.
3) Actual usage = Actual users/Target population for DCC services (an actual user being one who accesses Internet at least once a month).
4) Average DCC usage rate = Total DCC usage time/Total available DCC time.
5) DCC density in rural areas = (Number of DCC´s in rural areas/Target population in rural areas) x inhabitants.
6)DCC density in urban areas = (Number of DCC´s in urban areas/Target population in urban areas)  1 000 inhabitants.

20. Thank you for attention