1. Supplier Nonconforming Material Report (SNCR) Process

2. Reliance – Nonconforming Material Process1
Reliance – Nonconforming Material Process
Reliance Nonconforming Materials is a web-enabled workflow application, designed to manage the Nonconforming Materials process, including documentation, initiation, disposition and approval of NCMR’s electronically.

3. Automatic Notification2
Automatic Notification
Suppliers will automatically receive notification informing them of assigned (SNCR’s).
URL link provided

4. Logging Into Reliance Click on the URL link provided in email3
Logging Into Reliance
Click on the URL link provided in
Enter your user name and password.
Click Login

5. 4
Opening the SNCR
Once logged in, the SCNR will automatically open

6. 5
Dispositioning SNCR
To open the disposition section, click on the icon

7. 6
Dispositioning SNCR
Select applicable disposition from the drop down; i.e. RTV, Scrap, Rework, Sort

8. 7
Dispositioning SNCR
Note QTY and additional information; i.e. Return to address, Contact name, RMA#, and Shipper Acct#

9. Entering the Information8
Entering the Information
Additional Information Section
If necessary, use this section to register any additional information related to the currently created NCMR. The Additional Information Section includes the following fields:
Additional Information – In this text field, you can enter general information that describes the currently created NCMR.
Attachments – Click on the Attachment Selector to select and attach any related file.

10. To send the document forward to the next phase in process:9
Completing the SNCR
To send the document forward to the next phase in process:
Click the [Go To] action button on the application toolbar. This will bring up a dialog box

11. 10
Completing the SNCR
Click on OK button

12. Approving the SNCR Rheem will be automatically notified via email upon11
Approving the SNCR
Rheem will be automatically notified via upon
Suppliers completion of SNCR.
To: Bill Kennedy Subject: Assignment to Nonconforming Material Document Supplier NCR Final Approval #SNCR-02433, Jun 20, 2008
A SNCR has been submitted to you for APPROVAL Please click on the link below to view the document: Nonconforming Material Document # SNCR-02433
Upon review by Rheem, the SNCR will either be
approved or rejected. If approved, the SNCR will be
automatically moved to the completed stage in Reliance.

13. 12
If SNCR is Returned
Supplier will receive an automatic notification similar to the
first notification requesting disposition (see slide 2). The reason
for return will be noted in the signature and comment history.

14. Viewing NCMR’s Historically13
Viewing NCMR’s Historically
Suppliers can also view their
SNCR’s historically. To do
so they must login into
Reliance via the website.
Once logged in, to enter the
Nonconforming Materials
application select the module
from the Homepage.

15. Viewing Documents in the NCMR Application14
Viewing Documents in the NCMR Application
All supplier SNCR’s are displayed and can be opened individually by clicking on their
associated link.

16. The [Document] menu includes the following commands.15
Document Toolbar
The [Document] menu includes the following commands.
Cancel – This command is identical to the action button. This button closes the document without saving any changes.
Save & Close – This command is identical to the action button. This button saves the changes performed on the document then closes it.
Refresh – This command is identical to the action button. Refreshes the document while maintaining the information entered into the fields.
Save – This command is identical to the action button. This button saves the changes performed on the document.
Spell Check – This command is identical to the action button. This button launches the spell checker dialog.

17. The [Workflow] menu includes the following commands.
Document Toolbar 16
The [Workflow] menu includes the following commands.
Go To – This command is identical to the action button. This button sends the document to the next phase in the process of routing.