1. LJD LAW JUSTICE and DEVELOPMENT
LAW, JUSTICE and Development week 2011 INNOVATION AND EMPOWERMENT FOR DEVELOPMENT November 14-17, 2011 Washington DC

2. Problem Solving Approaches for Development Projects: Discussion Points
Meg Taylor, Vice President Office of the Compliance Advisor/Ombudsman (CAO) for IFC and MIGA Tuesday November 15, :15am-12:45pm, Preston Auditorium
LJD WEEK 2011 INNOVATION AND EMPOWERMENT FOR DEVELOPMENT

3. Key characteristics of the CAO
Compliance Advisor/Ombudsman (CAO) - public recourse and accountability for IFC and MIGA projects
CAO strives to be an independent, transparent, credible, accessible, equitable mechanism that provides a predictable process
Compliance oversight of IFC/MIGA’s social and environmental performance
Advisor on social and environmental policy issues, systemic concerns, and risk
Ombudsman – dispute resolution services (“problem solving”)
Underscored by monitoring and follow up of implementation
LJD WEEK 2011 INNOVATION AND EMPOWERMENT FOR DEVELOPMENT

4. What is the actual problem?
LJD WEEK 2011 INNOVATION AND EMPOWERMENT FOR DEVELOPMENT

5. Questions for Discussion
What do we mean when we talk about “problem solving”? How does this differ from business-as-usual?
Who benefits from problem solving approaches?
How can these approaches be made more credible and accessible to those that need them the most?
What are the obstacles/challenges/disincentives to putting problem solving processes into practice?
What do you do when you can’t solve the problem?
When are you preventing a problem and when are you resolving a dispute?
LJD WEEK 2011 INNOVATION AND EMPOWERMENT FOR DEVELOPMENT