1. User Guide PrimePortal – User Administration

2. Index General Add a local user Add a domain user Edit a user
New password
Delete a local user
Delete a domain user
Search
User mode
Group mode
Module : User Administration

3. General Module : User Administration
In the user administration tool the user administrator can:
Add a new user (local or domain)
Edit a user (change permission, send out new password etc.)
Delete a user
Define user access rights
Search for a user
Each portal has a user administration tool which is available for users with specific permission. Usually all the user administration is delegated to the
CGI delivery team.
Module : User Administration

4. Add a Local user
Select New user
Module : User Administration

5. Select Local user and press OK.
Add a Local user
Select Local user and press OK.
Module : User Administration

6. Add a Local user Module : User Administration
Fill out the mandatory fields First name, Last name, , User id and Groups
will be sent to the user with login information.
The user will login with acc\<user id>. In this case acc\Anna Smith.
When you are happy with the settings for the new user select Save.
Select which group/s the user should be a member of. That will determine the users permissions in the portal. In this case All Areas group is selected.
Module : User Administration

7. Add a Domain user
Select New user
Module : User Administration

8. Add a Domain user Module : User Administration Select
groupinfra (for a CGI user) OR
groupsvcs (for a Remedy user)
and press OK.
In this case we have selected groupinfra.
Module : User Administration

9. E-mail will be sent to the user with login information.
Add a Domain user
Enter the user id.
First name, last name and are filled in automatically. In case the user id does not exist, the above credentials don’t appear.
will be sent to the user with login information.
Select Search.
Select which group/s the user should be a member of. That will determine the users permissions in the portal. In this case All Areas group is selected.
Select Save.
Module : User Administration

10. Edit a user Module : User Administration
Depending on the type of user (local, groupinfra, groupsvcs) different user attributes are editable:
Local user: all attributes except User id
Groupinfra, groupsvcs: Only Description and Group(s) are editable due to that this user type is managed in a another AD (active directory).
In this screenshot we see a local user.
Find the user to edit via User administration start page.
Perform the required changes and select Save.
Module : User Administration

11. New password Module : User Administration
Note! It is also possible for the user to order a new password via
Find the user via User administration start page.
Note! It is only possible to send a new password for a local user.
Select New Password. The new password will be sent in an to the registered address.
Select Save.
Module : User Administration

12. Find the user via the User administration start page.
Delete a local user
Find the user via the User administration start page.
Select Delete.
Module : User Administration

13. Find the user via the User administration start page.
Delete a domain user
Find the user via the User administration start page.
Select Remove.
Module : User Administration

14. Search Module : User Administration
On the User administration start page you are able to search for users.
Select display mode
User mode: to search for a user or create a new user
Group mode: to see a list of all groups and their members
Module : User Administration

15. The search result is possible to export to .xls or .pdf format.
Search – User mode
The yellow icon shows that this is a domain user. The domain name will also be visible if you hover the icon.
Select which type of users you want to include in the search (local users, groupinfra users or groupsvcs users)
In this case the search was performed on Local users where the name included Ann and users permissions was also selected to be visible in a separate column.
The search result is possible to export to .xls or .pdf format.
Select Show members of if you want to include a column with the user’s permissions in the search result.
Fill out parts of or full Name, User id and/or if you want to search for a specific user/s.
When you are happy with the search criterias select Show users to perform the search.
Module : User Administration

16. Search – Group mode Module : User Administration
Select New user if you want to create a new user where the selected group is pre-selected.
Select a group to see their members. The members are displayed in the bottom of the page.
Members of the group Order displayed in a grid.
It is possible to export all groups or members of a selected group in .xls or .pdf format.
The display mode Group will show a list of all available groups.
Module : User Administration

17. Questions?
If you have any further questions feel free to contact us at:
Module : File Archive

18. Thank you!