1. Increase your users productivity through Office 365 user profiles
2/25/2019 6:19 AM
THR2075
Increase your users productivity through Office 365 user profiles
Jeremy Thake
VP of Product Technology
Hyperfish
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Who am I? Vice President of Product Technology
3 yr Microsoft Product Manager
5 yr SharePoint MVP
@jthake
Jeremy Thake
VP Product Technology

3. Modern productivity software puts people at the center
User Experience
Calendar
Web
Data

4. Profile information is everywhere in Office 365

5. Over 80% of company directories are missing the core information to make Office 365 Successful

6. What doesn’t work?
No contact info in Outlook cards
No org charts in contact cards
Blank Delve profiles ?
Inconsistent profile information
Can’t send to manager for approval
Click to dial cell phone skype calls

7. Demo: Where is this information stored?

8. Demo: Basic people search

9. Demo: Delve like a pro

10. Demo: Advanced search techniques

11. Existing methods of update don’t work
Blast
Poor success rate
Extensive manual work
Help Desk
Too Slow
Bulk Edit
Limited Success
Expensive to implement
Directory Sync

12. Hyperfish uses AI and Bot technology to ensure consistency and compliance across
Office 365.

13. How it works Hyperfish monitors AD to identify what’s
missing & incorrect
Users are then
notified by or chat bot
Chat bot
Hyperfish makes it insanely
easy for people to update
their information
Web
Mobile

14. Using Hyperfish, most Organizations see a 300%+ improvement in profile completion within a few weeks.

15. Automated Easy for Users
Hyperfish understands what's missing and incorrect, and then reaches out to end users to obtain the correct information.
Easy for Users
Users can quickly and easily manage their information from anywhere via mobile or internet connected device.
Real Time Compliance
Hyperfish continually monitors your environment to ensure consistency and compliance to standards as your organization changes

16. Business value Improve IT Service Delivery Increase Employee
Engagement
Unlock Value
Reduce Risk

17. The CEO of a global oil company took
eight hours to locate and contact an expert within the company in response to a crisis situation
Now he can locate people in seconds thanks to Hyperfish.

18. In response to a 911 call at a manufacturing company, emergency services were sent to the wrong location because directory information was out of date.
Hyperfish ensures employee location information
is up-to-date.

19. Biotech leader has acquired 35 businesses in 5 years adding over 20,000 employees to its global workforce
Hyperfish helps integrate new teams and bring people together

20. Estimated Saving for 1000 Users
Task
How Often
Average Time Saving
Hours
Per Year
IT service requests and performing AD updates.
3 Changes Per User/Year
20 mins
1,000
End users submitting service requests
15 mins
750
Physically finding peoples desk or office
Once a month
10 mins
2,000
Calling people while mobile or via Skype
1 call/week
1 Min
800
Researching meeting participants
2 meetings/month
5 mins
New user post account creation
15% of users/year 38
Six Monthly AD content reviews
Every 6 Months
4 Hours 8
Determining and documenting organizational structure
Total Hours Saved Hours
6,604

21. Next steps
Try Hyperfish now

23. Please evaluate this session
Tech Ready 15
2/25/2019
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The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

24. 2/25/2019 6:19 AM
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.