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Project Overall Status – October 26, 2018
G Program is on track and making expected progress Key activities are being executed per the timeline and budget Scope Y Monitoring scope and timing of Chart of Accounts, Budgeting Tool, Continuing Education, Online Admissions Application, and OBIA implementations Schedule Analyzing resource overlap between DG2 and DG3 tasks Project Plan has been baselined but will need a second baseline once training activities are defined Budget ctcLink Budget currently tracking under budget: Delayed hiring Timing of re-implementation of solutions (Continuing Education, Online Admissions Application, Budget) LEGEND: On track Some issues, under control Significant issues, not under control G Y R Executive Summary The project is tracking per schedule and under budget. Review and definition of scope for each deployment is still underway due to the rework of key solutions. Deployment Group 2 (DG2) is in the Structure Phase, focused on Local Configuration and Conversion activities. The Global Design/ Configuration Framework and previous Common Process Workshops (CPW) recommendations continue to move through governance for approval. The DG2 Go-Live is scheduled for October 2019, based upon DG2 college agreement per existing business activities and academic calendars. Analysis has begun on ctcLink project resource overlap between DG2 and DG3 activities. A PM Summit is scheduled for Nov. 1-2, followed by a DG3 Pre-kickoff the afternoon of Nov. 2. Remediation work continues to be a priority working in parallel with the Deployment activities. The Continuing Education RFP was released on October 15. Remediation Status Campus Solutions Open Tab - 13/45 Closed Tab – 2/13 Financial Management Open Tab - 14/39 Closed Tab – 1/35 Human Capital Management Open Tab - 09/25 Closed Tab – 0/07 Faculty Workload Delayed due to AWS migration, date DRS ERP Support working with CCS Absence Management Full-Time EE resolved, Adjuncts in progress Security Audit Controls Incorporated into Security Redesign Student Billing GDR approved and work in progress Budget Planning Solution Requirements need to be created Online Admissions Solution Requirements finalized, Fit/Gap with ctcLink Continuing Education Solution RFP posted. Proposals due Nov.15, 2018. Risks Mitigating Actions H Spokane - Significant time & resources will be needed to prepare for COA (Chart of Accounts) rollout. Create schedule and WBS by end of year 2018. Clark - Financial Aid - lack of understanding of dual processing. May need to consider additional staffing, but this is dependent on understanding of the new business processes. Initial meeting with project staff to understand options and express any concerns. C SBCTC - HCM's limited resources could cause delays. Two HRGs in the agency. One staff member started recently so training efforts are taking place while managing day-to-day work to stay on schedule and complete data validation efforts. LEGEND: Critical High Moderate Low C H M L Issues Status Update M Clark - Plan Code Homework – for future deployments, would be much easier if colleges had EPC (Educational Program Code) as one of the fields. This issue has been assigned to the CS team to consider for future deployment groups. H SBCTC - Year end completion impacting homework completion, SBCTC ctcLink efforts. Staff is currently working extra hours to maintain state and SBCTC Agency effort. LEGEND: High Medium Low H M L
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Budget Status – as of September 30, 2018
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Moran Technology Quality Assurance Report
Report Recommendations as of October 2018 Y Status/QA# Findings ctcLink Responses Y QA 0132 AFRS CEMLI Status is a QA concern. During the Remediation Project, due to resource constraints, this work was put on-hold. Reporting to State OFM has now resurfaced and the ctcLink Project team needs to get this work completed and operational to meet SBCTC reporting requirements to the State OFM. The AFRS CEMLI is a priority for the State Board including the ctcLink project. Resources are allocated to complete the AFRS CEMLI work. We will continue to track this work to make sure the work is progressing. The State Board has requested this work be complete by new Fiscal Year / July 2018. UPDATE: The team has made great progress, but has requested a separate testing environment to complete testing. The new timeline to complete testing and the migration to production is late October 2018. QA 0140 The new concept for Training Delivery has major benefits for the ongoing education of college administrative staff in ctcLink business process and PeopleSoft functionality. QA would recommend that the revised scope of the training model be widely communicated to the stakeholders at this time given the positive expectations for the resulting outcomes. The training team is working on the new training approach for ctcLink. We are developing a prototype of the new approach and will evaluate once it is complete. We are also looking at the overall content development scope and looking at external vendors to help build out the self-paced training. As we finalize the approach, we will work with the colleges for feedback. QA 142 QA recommends that SBCTC ensure that The Burgundy Group delivers a fully documented Technical Architecture of the ctcLink System as they have implemented it in the Amazon Web Services environment. ctcLink Technical and ERP Support staff require this documentation. This Technical Architecture documentation has been requested at this time. QA will continue to report on this Open item until it has been received, reviewed, and accepted. The ctcLink Technical Project Manager will work with the SBCTC Application Services Director to work with our managed services provider Burgundy to develop the ctcLink production and project fully documented Technical Architecture. OCIO Investment Plan Conditions – October 2018 G Condition Status G 6 OCIO approval of the 3 remediation solutions: Budgeting tool, Continuing Education Application, Online Admissions Application Planned 8 Perform a post-implementation review (lessons learned) after each deployment and post on the OCIO dashboard within 30 days of go-live
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ctcLink College Remediation Status Reports – October 15 to 26, 2018
Community Colleges of Spokane R Accomplished this period Closing Fiscal Years – Absence of a book to bank reconciliation process impacting FY 16 Close. CCS still has an $18 million dollar variance in the “book” cash balance. CCS FY 16 Closing Rules adjustments submitted Pending review of updated results. PC & CAPC journal process not ran since Feb State Auditor questioning variance with Head Start grant revenue. CCS re-entered 100+ dropped department codes due to system error. Had to enter all into Oct as prior accounting periods were close. Oracle fix slated for Nov 17 Image 28 update. Planned for next period Continue all remediation items below that are still in progress and delayed. Planned, but not completed Security role redesign – project pushed out from September to February Mapping security roles to user tasks will be very time intensive. Process for colleges to convert to new security roles not defined. Absence management (adjunct & part time faculty) – pending UAT to be scheduled (UAT scheduling delayed). DRS & PEBB – working on correct calculations now per DRS requirements. Completion date to be provided Faculty Workload Improvements. Onsite HCM training completed on Improvements to be implemented in December 2018. Student third-party billing – SBCTC request to deliver now in January CCS continues to reformat invoices manually with a labor-intensive task. CCS agreed to January 2019 delivery. *If status is yellow or red, describe why. No ‘complete by’ dates yet provided for all remaining remediation items. Remediation conditions were identified in December 2016. Tacoma Community College G Accomplished this period See SBCTC update on 10 remediation items. Planned for next period Reached out to local SMEs for updates on 3 HR remediation items: 29976, 20781, and 20491 Planned, but not completed Receive updates on 3 HR remediation items: 29976, 20781, and 20491 SBCTC ctcLink Project Team R Accomplished this period Faculty Workload 1.75 walkthrough with CCS and test plan Continuing Education RFP / Procurement Process Online Admissions Fit/Gap Planned for next period Online Admissions Sub-Committee Meeting to plan next steps Continuing Education RFP / Procurement process and short list of vendor selection to allow for demo’s of those solutions that may be a good fit for ctcLink. Distribute updated “Remediation Spreadsheet” with adjustments for status and timeline. Planned, but not completed Student Billing and 3rd Party Billing templates Absence Management - Adjunct (UAT) DRS Solution (Prototype) Faculty Workload 2.0 Automation Security Re-design
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Remediation Summary Finance Management Category (15)
# Tickets Remaining Fiscal Year End / COA (Not all Remediation has tickets created) 3 Budget Tool Deployment 2/3 7 SBCTC Support/Operations 2 Human Capital Management Category (9) # Tickets Remaining Faculty Workload 1 Budget Tool Deployment 2/3 5 SBCTC Support/Operations 2 Campus Solutions Category (15) # Tickets Remaining Fiscal Year End 4 Continuing Education Solution Online Admissions Application Solution 1 Deployment 2/3 Other / Training 5
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Remediation Open – Finance
# Item # Description Status Planned Date Adjusted Date 1 19057 Ability for each organizational unit to develop and modify a budget at any level of the organizational structure and at any level of the program structure, throughout the budget development process. Open DG3 2/1/2020 Needs RFP 2 19297 Distribute and report labor costs based on user-defined criteria, with full integration and reconciliation of data between GL, Payroll, and Student. 8/1/2018 10/24/2019 Training Materials 3 19299 Provide a journal entry toolset, including but not limited to a standardize spreadsheet template, to facilitate streamlined journal entry and upload. 4 19304 Standardize sub-objects and mapping to a system-wide structure for each unique GL created at the college-level. 1/1/2018 7/1/2019 New COA 5 19323 Supports GL account verification across applications. 2/1/2018 TBD FY Deliverable 6 19342 Support vendor payment advance process based on user-defined criteria (e.g., each college is authorized to draw an advance against the State Treasurer, with the amount equal to 17% of preceding biennium's monthly allocation). 12/1/2017 Need SB Process 7 19382 Integrate seamlessly with receivables processes to collect funds from vendors and recover overpayments.
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Remediation Open – Finance, cont’d
# Item # Description Status Planned Date Adjusted Date 8 19454 Create and maintain as many payment forms and templates, including remittance detail, as required to meet institutional needs and local needs of individual colleges. Open 8/1/2018 10/24/2019 Training Materials 9 19633 Enable reconciliation process based on user-defined business rules (e.g., able to identify transaction source). 1/1/2018 TBD FY Deliverables 10 19747 Calculate and report indirect costs based on user-defined criteria. 2/1/2019 ERP Support 11 19968 Track grants separately from G/L Chart of Accounts and reconcile the two. 12 20212 Comparison of Actual to Budget (Revenues/Receipts and Expenditures) 12/29/2017 2/1/2020 Need RFP 13 N/A - 39 Must configure system to utilize correspondence to vendors for all PO’s. 1/1/2019 14 N/A - 41 College needs a budget development system that allows for adequate budget building process. DG3 15 19713 Dispose of financial and non-financial assets. Closed DG2
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Remediation Open – Human Resources
# Item # Description Status Planned Date Adjusted Date 1 20596 Faculty Workload to generate and modify documents and pay for adjunct faculty based on user-defined criteria (4 Phases to resolve / 2 Phases remaining) Open 3/1/2018 Package /30/2018 Package /20/2018 2 29976 Develop and Re-run the ESD report 12/1/2017 TBD TCC to Test 3 37532/ 55698 Bio-Demo data values not aligned with CS and HCM Closed ERP in Progress 4 20753 Establish contract pay based on user-defined criteria. 1/1/2019 10/24/2019 Needs CPW 5 20573 Need ability to report on department budgets Needs Budget Tool 6 N/A - 27 Step Movement / Needs CEMLI 7 N/A - 29 Spokane would like to participate in UAT process for upcoming DGs implementing the Recruitment module. DG2 8 N/A - 31 Migrate ctcLink framework to Wave 1 framework (related to Absence Management) 9 N/A - 32 Create “day” definition / Absence Management and Time & Labor issue 10 N/A - 34 Provide list of employees missing area codes / Legacy Data Issue 9/14/2018
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Remediation Open – Campus Solutions
# Item # Description Status Planned Date Adjusted Date 1 20797 Support continuing education registration process where student can browse courses without logging on Open DG3 2/1/2020 Needs RFP 2 20901 Provide the ability for continuing education students to enroll directly in classes (i.e., application is not required). 3 21359 Allow payment online for continuing education based on user name and password. 4 21505 Perform third-party billing based on user-defined criteria (e.g., by student, consolidated) . 5/1/2018 10/24/2019 GDR Approved 5 20814 6 21293 Support streamlined admissions processing and user interface. (Online Admissions Application) 7 N/A - 13 Effective Dating: FA Term, FA Budget and other areas have defective Effective Dating 12/1/2017 TBD 8 N/A - 15 Reconciliation queries haven’t worked correctly or accurately since Go Live. 3/1/2018 FY Deliverable 9 N/A - 22 Error/exception report identifying discrepancies between financial aid system and the general ledger (2nd Journal Set)
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Remediation Open – Campus Solutions, cont’d
# Item # Description Status Planned Date Adjusted Date 10 N/A – 12 SAP Setup Effective Dating doesn’t work (Oracle Bug ID ) Open 6/1/2018 TBD 11 N/A – 17 Converted student account balances must be completely audited / corrected to reflect the ending balances from Legacy. FY Deliverable 12 N/A – 18 Reports to reconcile student financial transactions for a given day to the general ledger by item type, chartstring and fund. 5/1/2018 13 N/A – 19 Need accurate reports in the CS pillar for Student Financials to summarize data such as insurance, fees, waivers, etc. 9/30/2018 14 21451 Maintain academic standing for financial aid eligibility, based on multiple, user-defined criteria Closed N/A 15 21338 Track satisfactory academic progress (SAP).
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Other ctcLink Project Activities – Status as of October 26, 2018
New Solution Status RFP Publish Solution Decision Physical Inventory (Asset Tracking) Vendor Solutions being evaluated New PS Functionality that will provide integration for asset tracking scanners directly with ctcLink 5/21/2018 Delayed to evaluate new functionality within PS Continuing Education RFP was developed Sub-committee reviewed draft and Governance approved RFP RFP released October 15, 2018 with proposals due November 15, 2018 10/15/2018 1/1/2019 Online Admissions Application Sub-Committee finalized OAA requirements Need Approval of requirements Project Team is reviewing requirements and Fit/Gap against ctcLink functionality RFP need will be evaluated based upon Fit/Gap 11/1/2018 1/20/2019 Budget Planning Committee to be formed to review, finalize and approve Budgeting requirements Review requirements against Oracle PBCS Solution / If needed, develop RFP 12/1/2018 *Dependent on FLC FY Activities to be complete 2/20/2019 Accessibility Continued discussions with Appsian (formerly Grey Heller) Validation approach using Appsian solution on ctcLink versions being discussed and coordinated. N/A TBD Guided Pathways Steering Committee approved approach for gathering business requirements for Guided Pathways
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Deployment Group 2 Timeline (High Level Phases)
Overall Timeline (All Deployments)
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Pillar Status – October 15 to 26, 2018 Human Capital Management
Campus Solutions G Accomplished this period Held Crosswalk workshop with Clark College Continued work on SAP Modification Continued work on Student Financials Third Party Billing/Invoice Online Admissions Application Workgroup requirements fit/gap Security Redesign work Financial Aid Loan/Pell Processing CPW Planned for next period Continue SAP modification work Continue SF remediation work Dual Processing data staging/testing Hold Cycle 2B Data Validation Workshop Student Financials Tuition & Fees CPW Planned, but not completed N/A Human Capital Management Y Accomplished this period Continued configuration build out in FNC environment Completed Conversion Cycle 2B dependent configuration Continued preparing data validation materials for Conversion Cycle 2 Continued Security Redesign matrix review Completed mapping local configuration items to Functional Test Scripts Planned for next period Complete preliminary Security Redesign Matrix review Continue preparing data validation materials for Conversion Cycle 2 Continue configuration build out in FNC environment Planned, but not completed N/A Financial Services Y Accomplished this period Continued configuration build out (including Chart of Accounts) in FNC environment Completed Conversion Cycle 2B dependent configuration Continued preparing data validation materials for Conversion Cycle 2 Continued Security Redesign matrix review Planned for next period Begin FirstLink College Chart of Accounts Redesign adoption planning with project and ERP Support stakeholders Complete preliminary Security Redesign Matrix review Continue preparing data validation materials for Conversion Cycle 2 Continue configuration build-out (including Chart of Accounts) in FNC environment Planned, but not completed N/A Pillar Status – as of 6/8/2018
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Workstream Status – October 15 to 26, 2018
Communications G Accomplished this period Fulfilled legislative request for project status and budget information CS and FIN Crosswalk workshops communication PM Summit presentation materials – review, revise Training Approach visuals General project update presentation for commissions and councils ctcLink Connect Blog Post Planned for next period Finalize PM Summit presentation materials Planned, but not completed Update project communications work plan activities Add communications documents to cDR Technical G Accomplished this period Instituted data checks and corrections to address issues encountered in Conversion Cycle 2A, in advance of Cycle 2B execution Stood up a CS 9.2 Image 10 PUM instance and applied Image 10 to CSDEV Applied Image 28 to FSFNC and Image 27 to HCDEV Created draft of object/data flow between environments for cutover Created instance update plan to bring Project environments current on image releases; began executing on the plan Created draft of 12-month image update schedule with suggested DG2 go-live versions Planned for next period Review and finalize object/data flow design between environments for DG2 go-live with functional and project leadership Review and finalize 12-month image update schedule and identify DG2 go-live versions Execute Conversion Cycle 2B Identify delivered Component Interfaces (CIs) that are candidates for inclusion into the Integration Broker pilot effort Reconcile and update Burgundy architecture diagrams with our environments and proposed Integration Broker deployment Planned, but not completed Identify delivered CIs that are candidates for inclusion into the Integration Broker pilot effort — reprioritized for other efforts Testing G Accomplished this period Finalized testing slides for the PM Fall Summit. PeopleSoft Enterprise Test Automation (PETA) Statement of Work (SOW) sent to Kastech for final review and signature. Built the framework for the user acceptance framework prototype using the FWL (Initial Contract) to send Faculty pay to HCM end to end process. Began conceptualizing how user acceptance test progress will be tracked in Oracle Test Manager (OTM) using the new approach. Planned for next period Build functional test plan in OTM. Enter data scenarios and error conditions for each business process in the FWL end to end flow used for the UAT framework prototype. Planned, but not completed Update SBCTC Test Plan with UAT approach & tool template changes. Training Y Accomplished this period New SF trainer began Oct. 22 New HCM trainer hired with start date Nov. 26. Completed training approach draft Planned for next period Continued work to define training scope, work assignments, activity durations, and dependencies Continued work on prototype of Payroll Course and ISIR Processing Course Planned, but not completed Finalize Training Strategy/Approach document Finalize Training Scope *If status is yellow or red, describe why. Material build time estimate still being conducted; has impacted ability to determine scope. Organizational Change Management G Accomplished this period Participated in PM Summit walk-throughs & planning sessions Completed College Roles & Alignment document for PM Summit Finalized Data Validation and Crosswalk document for PMs Developed documents for the Peer Review process and met with PM’s to gather feedback Planned for next period Meet with CPW Testing team and OCM Subgroup Present and assist facilitation at PM Summit Review OCM/Communications Coordinator Applicants Planned, but not completed Working with communications and training on project schedule and timelines, ongoing.
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Deployment Group 2 Self-Reported Status – October 15 to 26, 2018
Clark College G Accomplished this period Reviewed 21 data files from data validation. Identified issues that are not a concern. Cleaned up issues that could be cleaned up Finalized Readiness Plan and sent to OCM. Worked with IT to plan out a computer lab for future data validation and user acceptance testing Planned for next period Set up computer lab Finalize communications plan Finalize Service Indicators Planned, but not completed Update project documents SBCTC Agency G Accomplished this period Completed HCM Bio-Demo Data Validation Completed FIN Crosswalk Moved from Yellow to Green status! All homework on track Oct. 25 Planned for next period Continue remaining FIN and HCM UAT Scenario homework Populate PWA with Risks & Issues Complete initial review of draft agency work breakdown structure to graphically represent all work needed for success Planned, but not completed Discuss how contracts will go into ctcLink and how different departments might do different parts of the work Submit PS query samples/requests; more information needed for PM, ECD TBD Community Colleges of Spokane R Accomplished this period Finance resources focused on end of month and FY Close tasks. Planned for next period Matt Connelly to identify and follow up on any outstanding CCS BPFG homework. Planned, but not completed n/a *If status is yellow or red, describe why. SBCTC progress was being made on Remediation Conditions and Items, but delays and issues have cropped up. Also waiting on updated ‘Complete By’ dates for CCS Remediation Conditions and Work Plan Close Items. Details on Remediation Status slide. FY Close making progress, but still a lot of work to do. Security Redesign slipped out to February. College implementation and mapping will be time-intensive impacting all departments. Tacoma Community College G Accomplished this period Local SMEs attend ctcLink Security redesign group, ctcLink PM groups, ctcLink governance groups, various ctcLink status meetings Participated in Data Validation Participated in PM training (Ivy Brent) Planned for next period Attend PM Summit Planned, but not completed n/a
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Deployment Group 3 – DG3 Completed DG3 Pre-Kick-Off – Nov. 2, 2018
Begin bi-weekly DG3 meetings – Nov. 7, 2018 Begin Peer Review meetings for readiness – TBD College requested Pre-Kick Off meetings (December 2018) College Leadership Discussion College ctcLink Project Team College Individual Kick-Off meetings (January 2019) DG3 Kick-Off – January 28, 2019
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Deployment Group 3: Gate 1 Initiation Phase Progress – as of October 26, 2018
Initiation Phase Deliverables Cascadia Lower Columbia Olympic Peninsula Pierce Resource Plan and Budget C NR College Project Charter Baselined MS Project Schedule OCM Plan Communication Plan Local College Training Plan IP Risk Management Plan Data Cleansing Plan Legacy Business Process Mapping Supplemental Systems Assessment Legend NR: Not Received, deliverable not posted to cDR IP: In Progress, draft deliverable has been posted to cDR C: Complete, final deliverable posted to cDR
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Recent PM/OCM Events Project & Organizational Change Management (PM/OCM Training Project Management Training – 23 College and ctcLink PM participants Organizational Change Management Training – 27 College and ctcLink PM/OCM participants Project Manager (PM) Summit 26 College PM/OCM participated in person 4 College PM/OCM participated remotely High Level Discussions Schedule and Status Reporting Quality Management Organizational Change Management / College Roles & Alignment Life After Go Live Conversion/Data Validation End User Training User Acceptance Testing Security Redesign
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