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DISTRIBUTOR STOCKING PROGRAM
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GOAL: SELL LIFTS Why does a customer purchase a lift?
1. He has an empty bay 2. He has a broken lift
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BROKEN LIFT: WHAT MATTERS?
How does a customer choose a lift? Price: “How much does it cost?” Speed: “How fast can I get it?” Where can we beat the competition? Price Speed
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SPEED IN REPLACEMENT Where does the customer go to purchase a replacement lift? Parts Stores Familiarity: It’s what he knows Convenience: Easy to see and get to How do we improve delivery speed for our customer at Parts Stores? Increase local stock
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LOCAL STOCK Parts Stores rely on Distributors for local stock
If we increase Distributors’ stocking levels: Parts Stores can sell our lifts over the competition Customers can get their new lift faster
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HOW? In order to increase local stock (deliver lifts faster), we need to incentivize Distributors
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INCENTIVE PROGRAM Double discounts for Distributor:
1. Lifts cost less in bulk Distributor receives discounts on complete truck orders (discount depends on the size of the distributor) This encourages a distributor to purchase more at a time and keep lifts of his shelves
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INCENTIVE PROGRAM Double discounts for Distributor:
2. Distributor receives credits for providing stocked lifts to Parts Stores Distributor receives the installation and a 5% credit back from us for providing a stocked lift to a Parts Store
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WHY THIS WORKS Something for everyone:
Distributors: Save money on lift orders Parts Stores: Have more stock available & can sell us over the competition Customers: Receive lifts faster Challenger: Sells more lifts!
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NUTS & BOLTS Tracking: Spreadsheets!
Each Distributor in the program has their own shared Google sheet Distributor Sheets are updated with inventory levels RSMs and Inside Sales can view Distributor’s inventory live online
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