1. What is complexity?

2. What is a complex problem?
Incomplete or contradictory knowledge;
The number of people and opinions involved;
The large economic burden; and
The interconnected nature of these problems with other problems.

3. What is a complex system?

4. Cynefin framework Coordination Collaboration Cooperation
Education and Training
Coordination
Collaboration
Cooperation
Rules for intervention. Technical expertise valued.
Flexible interventions around emergent properties. Technical expertise insufficient.
Standard operating procedures
Complex
probe – sense – respond
Emergent Practice
Complicated
sense – analyse – respond
Good Practice
Disorder
Chaotic
act – sense – respond
Novel Practice
Simple
sense – categorise – respond
Best Practice
Cynefin Framework by Snowden & Kurtx

5. Use expertise, experiment and
Stacey
Create stability, look for
opportunities to innovate.
Learn-by-doing,
see what emerges,
adapt.
Wicked Problems
& Social Messes
Develop common
ground,
compromise
or compete.
Follow the
‘best practice’
recipe.
Use expertise, experiment and
build knowledge.