1. Promotion Exercise
What 5 points can Charlotte (division VP) use to make the “business case” to Harry (dept head) for promoting Sam (VM tech) rather than Edgar, (White tech)?
What 3 things can contribute to “rank-and-file” technicians’ resistance to Sam’s promotion over Edgar’s? How can Harry overcome their resistance?
Identify 3 organizational barriers (other than those identified above) that can hinder Sam’s development if he is promoted?

2. Questions to think about after reading Mattis
In addition to developing the business case, what other roles can Charlotte as a senior leader play to ensure Sam’s success?
What 3 behaviours can Harry as a manager exhibit to ensure Sam’s success?