2. 1. What service users and carers say about our services – the friends and family test

3. Friends & Family:
Positive Response (May 2017)

4. 2. Staffing indicators Supervision, appraisal and sickness absence

5. Staffing: supervision (May),
appraisal (May) and sickness (Apr)

6. 3. Statutory / Mandatory training rates

7. Stat / Man training (May 2017)

8. 4. Bank & Agency usage

9. Agency

10. Agency

11. Substantive / bank / agency split (M2, 2017/18)

12. Staffing: establishment vs. actuals (WTE) - M2, 2017/18

13. Staffing: establishment vs. actuals (WTE) - M2, 2017/18

14. Staffing: establishment vs. actuals (WTE) - M2, 2017/18

15. 5. Out of Trust bed usage

16. Out of Trust placements

17. 6. Delayed Transfers of Care

18. Delayed Transfers of Care (DTOC)
-- Trend by type of bed (18th Mar to 17th Jun 2017)

19. Delayed Transfers of Care (DTOC)
-- Trend by reason (18th Mar to 17th Jun 2017)

20. 7. NHS Improvement: compliance with operational performance metrics

21. NHSI: Compliance Dashboard (Month 2)