1. We are University Housing
Keener Scott and Rob Perez
Residential Programs & Services
July 10, 2017

2. Training schedule overview Culture Sharing and building
Introductions
Training schedule overview
Culture
Sharing and building
The big picture
Digging in
Facilitator: Keener and Rob
Agenda
We are University Housing

3. Kathryn Hall, SR Coordinator for Staff Development and Student Conduct
Facilitator: Kathryn
Training schedule review
We are University Housing

4. Who creates and impacts it? How do you (want to) impact it?
What is it?
Why should we care?
Who creates and impacts it?
How do you (want to) impact it?
Facilitator: Rob
Work Culture
We are University Housing

5. Fun & low risk activities Human Scavenger Hunt TEAM Circular Logic
Facilitator: Keener and Rob
Human Scavenger Hunt: Keener
TEAM: Rob
Circular Logic: Both
Sharing & Building
We are University Housing

6. We are University Housing
ACUHO-I Standards
Housing Mission
Values
Inclusion
Standards
RPS Vision
Goals
Expectations
Facilitator: Rob runs down the points covered in The Big Picture section and then turns over to Keener
The Big Picture
We are University Housing

7. We are University Housing
ACUHO-I Standards & Ethical Principles
Facilitator: Keener
The Big Picture
We are University Housing

8. We are University Housing
UGA is mission driven
“…I will focus on our students and the core academic mission of the University – if our academic core is very strong, the entire university also will be very good. I plan to ask anyone who brings an idea or initiative forward to me, seeking state or private support from the University, to answer one simple question: How will this proposal improve the academic quality of our University or how will it improve the learning and education of our students?”
President Morehead, July 1, 2013
Facilitator: Keener
The Big Picture
We are University Housing

9. We are University Housing
University Housing Mission Statement
University Housing provides comfortable, affordable and secure on campus housing options in residential communities where the academic success and personal growth of residents are encouraged and supported.
Facilitator: Keener
The Big Picture
We are University Housing

10. We are University Housing
Culture of Inclusion statement
University Housing believes in an inclusive community is essential to the personal growth of all community members. We strive to create an environment where we recognize, welcome, and celebrate all staff, students, and stakeholders’ identities. Through our mission, values and principles, we commit to building a department where all can feel a sense of belonging. Our commitment to inclusion is imperative. Personal awareness of social identities (e.g. gender, race, sexual orientation, ability) and an understanding of social structures that affect everyday life are critical. It is in the best interest of staff to enhance their knowledge and personal awareness concerning inclusion. This will lead to personal growth and organizational effectiveness.
Facilitator: Keener
The Big Picture
We are University Housing

11. We are University Housing
Culture of Inclusion
To promote a culture of inclusion, University Housing will:
Ensure practical and work-based learning opportunities are available to staff to educate them about inclusion in the workplace. Formal and informal training options provided by the department, division and/or institution will accomplish this.
Train supervisors and managers to be accountable for treating all staff fairly in light of the social identities present in our workplace and in our residence halls.
Ensure all employees are trained and aware of the University’s Non-Discrimination and Anti-Harassment (NDAH) policy.
Facilitator: Keener
The Big Picture
We are University Housing

12. We are University Housing
Culture of Inclusion statement
To promote a culture of inclusion, University Housing will:
Encourage staff to explore their own personal attitudes, biases, and beliefs.
Embolden staff to express beliefs and opinions in the workspace while complying with the NDAH policy.
Provide time and space for staff to discuss world events and issues affecting staff and students; be proactive in working to resolve issues before they come problems in the workplace.
Create tangible outcomes representative of University Housing’s commitment to an inclusive community.
Facilitator: Keener
The Big Picture
We are University Housing

13. We are University Housing
Standards
University: Pillars of the Arch
Board of Regents Compliance Training
Division: mission, motto, strategic plan
Department
Facilitator: Keener
The Big Picture
We are University Housing

14. We are University Housing
RPS Vision Statement
We will strive to deliver a dynamic residential experience that every student values. We will also serve as an exceptional model for parents, faculty, staff, colleagues at other institutions and various stakeholders. While supporting the academic mission of the institution, we will create secure and encouraging communities where students have multiple opportunities to share feedback, openly express themselves and discover the unique differences and strengths in other students. University Housing (RPS) will accomplish this by focusing on transparent and open communication; by facilitating quality services and programs and by maintaining a high level of accountability.
Rick Gibson, Director of RPS, UGA, July 14, 2014
Facilitator: Rob
The Big Picture
We are University Housing

15. We are University Housing
Strategic Goal #1
RPS staff will design and implement a set of activities to support a "culture of inclusion" in all residential communities and within departmental work spaces.
Residential Curriculum development
Culture of Inclusion Committee
RPS Signature Experiences
Strategic Goal #2
RPS staff will strengthen current intra-divisional partnerships and establish new intra-divisional partnerships.
What partners do we want to focus on?
Facilitator: Rob
The Big Picture
We are University Housing

16. We are University Housing
Strategic Goal #3
RPS staff will enhance the importance of recognition for individual and departmental contributions by implementing specific and recurring activities.
Explore opportunities to create revenue to support recognition efforts.
Develop intentional year-long recognition initiatives to highlight the work of student, graduate and professional staff.
Strategic Goal #4
As an ongoing measure, University Housing staff will incorporate at least three student quotes on the housing website and microsite, as well as, regularly include student quotes in each major publication and throughout social media formats.
Review Housing website to assess how we capture the “residential experience”.
Work with RHS to explore ways to gather documentation of the “residential experience.”
Facilitator: Rob
The Big Picture
We are University Housing

17. We are University Housing
Strategic Goal #5
University Housing will bolster, develop and implement strategies, best practices, education and staffing to enhance sustainability efforts in achieving a measured reduction of our carbon footprint.
What will RPS do to help meet the department goal?
Facilitator: Rob
The Big Picture
We are University Housing

18. We are University Housing
Expectations
Attitude
Communication
Deadlines
Decision making
Dress
Leadership
Meetings
Outlook & voic
Professionalism
Professional development
Team
Relationship with ADs & Director
Student engagement
Student issues
Supervision
Time management
Visibility
Communication topics
Facilitator: Rob
The Big Picture
We are University Housing

19. We are University Housing
RPS Vision Statement
“We will also serve as an exceptional model for parents, faculty, staff, colleagues at other institutions and various stakeholders.”
“We will strive to deliver a dynamic residential experience that every student values.”
“While supporting the academic mission of the institution…”
“…we will create safe(R) and encouraging communities where students have multiple opportunities to share feedback, openly express themselves and discover the unique differences and strengths in other students.”
Facilitator: Rob intros the activities and then staff get in groups with their AC/SR Coordinator.
When groups share, Keener and Rob share responsibilities for debriefing
Digging In
We are University Housing

20. We are University Housing
Strategic Goals
RPS staff will design and implement a set of activities to support a "culture of inclusion" in all residential communities and within departmental work spaces.
How will you work with your staff to create a “culture of inclusion” in your residential community? How will you create this culture amongst your student staff?
RPS staff will strengthen current intra-divisional partnerships and establish new intra-divisional partnerships.
What partners do we want to focus on?
Facilitator: Rob intros the activities and then staff get in groups with their AC/SR Coordinator
When groups share, Keener and Rob share responsibilities for debriefing
Digging In
We are University Housing

21. We are University Housing
Strategic Goals
RPS staff will enhance the importance of recognition for individual and departmental contributions by implementing specific and recurring activities.
How will you build recognition and appreciation as a part of your professional practices, the experiences of your student staff, and in your interactions & work with colleagues?
University Housing will bolster, develop and implement strategies, best practices, education and staffing to enhance sustainability efforts in achieving a measured reduction of our carbon footprint.
What will RPS do to help the department achieve this goal?
Facilitator: Rob intros the activities and then staff get in groups with their AC/SR Coordinator
When groups share, Keener and Rob share responsibilities for debriefing
Digging In
We are University Housing

22. We are University Housing
Facilitator: Rob
This represents a word map of UGA/Housing Mission and RPS Vision.
The Big Picture
We are University Housing

23. We are University Housing
Thank you for your attention, participation, sharing, and ideas.
Questions?
Facilitators: Both
Digging In
We are University Housing