1. 服务外包概论 Basics of Service Outsourcing
杨国民
(Michael Yang)

2. More on Paper Writing Sample from your class
Samples from school (graduation paper)
Samples from internet

3. On-line Work 1. Concept of service outsourcing, its history
2. Development of service outsourcing, its future development in China
3. Description of different kinds of service outsourcing
4. Description of abilities involved in service outsourcing
5. Choose & study a service outsourcing enterprise

4. Assignments Write a small paper, with the necessary format
Send it to monitor within 1 week
Prepare to present it in class