1. Validus Program Updates
Animal Welfare Review- Dairy
On-Farm Security
Environmental

2. Who do I call? Matt Jones Director of Audits & Assessments
Matt will deal with any problems you are not sure of who to call. Issues that arise on-farm or with the client should be communicated to Matt.
Sandy Goff
Program Manager
Sandy oversees program processes and will also deal with any problems. Improvements to the process and or program should be dealt with through Sandy.

3. Who do I call? Karla Renda, Program Manager, Scheduling Coordinator
Karla coordinates contractor assignments, scheduling, etc. Karla will notify you with assessments/audits. Respond to Karla through phone call or to accept work.
Ellen Hankes, Program Manager
Ellen works on the environmental program and has been the driving force to make changes to the GELPP’s. Improvements to the process and or program should be dealt with through Ellen.

4. Sales Staff Added Karen Labenz--contractor
Tones Spices
Hardees
Karen Boillot—Director of Retail Marketing
Director of Retail Marketing, National Pork Board
Midwest Marketing Manager, National Pork Producers Council
Director of Product Marketing, Missouri Pork Association

5. ISO Structure
Focus on our clients

6. Quality Management System
Client satisfaction is #1 priority
Comprehensive coverage of program
Frequent internal & external auditing of program for continual improvement
Everyone in the system has opportunity to suggest improvement
Continual Improvement Request Form
Everyone in the system has responsibility for program quality

7. QMS Objectives Gain producer feedback through evaluations
Minimize level of unacceptable Producer Reports submitted
Control data entry error

8. Assessor Oversight Continual Timeliness of scheduling
Completeness of forms submitted
Acceptability of Producer Reports
Client feedback through Producer Evaluations
Currently being conducted by staff
Will most likely be conducted by staff in future

9. Bits and Pieces All current forms posted on this site
Change to the expense report regarding mileage

10. Expense report and invoices
Need original receipts (audit reasons)
Need to be on current forms
Pull off of website
Cannot use faxed copies in the future
If you fax a copy, please mail original so that faxed copy can be replaced
Fully fill out expense report
Purpose of trip has been left out
Invoices should be on Validus invoice

11. Forms on Bits and Pieces site
Company wide forms- ISO and Quality Management
Assessment and Audit forms- Client Request Form
Program References
Assessment specific materials
Audit specific materials
Visit site to look over documents (prep)

12. Program Flow Client requests program
Assessor assigned & sent client packet
Scheduling
On-Site Farm Visit
Data Entry
Producer Report sent to Client
ASSESSMENT
AUDIT
Program Flow
Producer Report

13. Verification vs. Certification
Audits VS. Assessments
Verification vs. Certification

14. Assessments v. Audits Assessments Audit
3rd party evaluation of operation
Educational opportunity
Audit
3rd party inspection for verification/certification

15. Verification vs. Certification
Another entities audit that Validus is performing
Validus audit without the certification
Certification
Ability to use marks on end product
Use of marks on marketing materials
Use of USDA PVP shield

16. Accepting the Assessment/Audit
Assignment basis
Ability to conduct according to timeline
Audit- 14 day window
No conflict of interest
Information mailed to contractor
Refer to appropriate program SOP

17. Assessment Producer Report
Make a copy of all info being sent to Validus
Return originals to Validus w/in 1 week
Retain copies until contacted in case of questions
Validus will contractor feedback on report (acceptable) and notification to destroy all client materials (burn or shred)
copy to Matt and Karla and overnight tools- Will reimburse for overnight fees

18. Audit Results Need as soon as project completed
, fax, next day air
Validus has a 48 hour window to get audit results to producer and or retailer/wholesaler/etc.

19. Programs Overview
Environmental Review

20. Program Drivers & Threats
Industry-led response to consumer pressure and awareness
THREATS
Internal
Inconsistency
Lack of thoroughness
Lack of professionalism

21. Competing organizations
Old OFAER program
Ability to receive environmental assessment for no $
State required environmental programs
Using consultants living in the state
University/extension
Others?

22. Use of the GELPP’s as the standard
Program Security
Quality Management System
ISO structured (SOPs, checklists, etc.)
Maintains use of correct forms & processes
Checkpoints for QA/QC & continual program improvement
Use of the GELPP’s as the standard

23. Future Work Continue to maintain our certified clients
Potential work with state specific grants (watersheds)
Worked completed with Tipton Creek watershed in Iowa
Picking up more farms in 2008

24. Tool Changes
Sections are currently being moved to further help with the flow of the assessment
Reviewing the current GELPP’s and providing feedback to NPPC regarding necessary changes from your comments

25. Helpful suggestions to improve system
Changing format and sequence of assessment/audit tool
Speed of reporting- , fax, next day air
In efforts to improve our system, what helpful comments to do have as suggestions of ways to improve?

26. Questions?