1. Lodge Leadership – Part 2*
07/16/96
Lodge Leadership – Part 2
House Committee Operations

2. Objectives Responsibilities of the House Committee
Reasons for the General Laws
Business Reports
Keep, or increase, Lodge Membership and Social Quarters business 2

3. Lessons Lesson 1: Key Responsibilities of the House Committee
Lesson 2: Keeping the Social Quarters Community Friendly
Lesson 3: Financial Reports
Lesson 4: Customer Service/Member Service 3

4. House Committee Operates the Social Quarters*
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House Committee
Operates the Social Quarters
Jurisdiction over All Social Activities
Terms Issued by Supreme Council and General Governor 4

5. House Committee All Aspects of Social Quarters*
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House Committee
All Aspects of Social Quarters
Condition and Maintenance
Supplies
Inventory
Income and Expenses
Members – Access and Conduct 5

6. Officers Governor Administrator Treasurer Trustee(s) Junior Governor*
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Officers
Governor
Administrator
Treasurer
Trustee(s)
Junior Governor
Prelate
Junior Past Governor
Chairman of the HC
Secretary of the HC
Treasurer of the HC
Trustee(s) of the HC
Committee Member 6

7. Mission of Moose International7

8. Good Business Practices*
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Key Responsibilities
Good Business Practices
Sound Financial Management 8

9. Duties Set Rules and Regulations Establish a Budget Set Business Hours*
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Duties
Set Rules and Regulations
Establish a Budget
Set Business Hours
Set Employee Wages, Salaries and Benefits
Set Prices 9

10. Duties Inspect SQ & Equipment Inventory Social Quarters Merchandise*
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Duties
Inspect SQ & Equipment
Inventory Social Quarters Merchandise
Enforce Decorum
House Committee Report
Alcohol Server Certification 10

11. Meetings Two Per Month Separate from the Lodge Board of Officers*
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Meetings
Two Per Month
Separate from the Lodge Board of Officers
Confidential
Invitation Only 11

12. *
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Social Quarters
Administrator or Social Quarters Manager Carry Out the Directives of the House Committee 12

13. *
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Social Quarters
Officers Only have Authority While in a House Committee Meeting
Officers - No Authority in Social Quarters
Officer of the Day 13

14. Social Quarters Officer Who Orders a Drink*
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Social Quarters
Officer Who Orders a Drink
No More Authority than Any Other Member 14

15. Fraternal Society Fraternal Society
Internal Revenue Code ("IRC") 501(c)(8):
Fraternal Society
The Lodge System Two Active Entities: 
A Parent Organization and 
A Subordinate
Benefits to the Members 15

16. Private Policy Protect the Rights of Your Lodge Our Fraternity*
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Private Policy
Protect the Rights of Your Lodge
Our Fraternity
To Remain a Private Organization 16

17. *
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Private Policy
House Committee's Responsibility to Understand and Enforce
General Laws Are Designed to Keep Us in Compliance with IRS 17

18. *
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Private Policy
How do You Tell the Difference Between Members and Guests? 18

19. *
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Qualified Guest
Potential Member
Family Member / Spouse 19

20. *
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Qualified Guest
Which of these is a Potential Member and which are Qualified Guests? 20

21. Social Quarters Manager*
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Social Quarters Manager
Alcohol Server Certification
Anyone Who Serves Alcohol
Employee or Volunteers
Recommend the Officers also take Class 21

22. Underage Drinking
Comply with Laws!
Check ID’s!!! 22

23. Officer Responsibility
Support Your Staff
They are Protecting You! 23

24. Decorum and Discipline*
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Decorum and Discipline
Members are Expected to Behave Themselves
If Not, SQM May Remove From Premises
Officers do not have that power
Privileges suspended till HC meets and votes 24

25. Decorum and Discipline*
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Decorum and Discipline
Member entitled to hearing
NOT a Trial
Can Bring witnesses on their behalf
Member of LOOM or WOTM 25

26. Decorum and Discipline*
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Decorum and Discipline
Only applies to that Lodge
Cannot Prevent from Attending Lodge or Chapter Meeting
Can Appeal to Gen Gov if suspended 26

27. Decorum and Discipline*
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Decorum and Discipline
A Guest is NOT entitled to a hearing
Expelled Member Not allowed in ANY Social Quarters 27

28. Decorum Rate the Scenarios on Page 17 1 = Ignore the Behavior
5 = Remove From Premises – HC meeting
9 = Call the Police / Expulsion 28

29. Community Relations Lodge Exists within the Community
Be a Part of that Community
Build Goodwill 29

30. Community Relations Be a Part of that Community Not a Detriment
What are some Don’ts? 30

31. Keep Relations Positive
Community Relations
Keep Relations Positive
What are some Dos? 31

32. Financial Reports Chart of Accounts Balance Sheet Profit and Loss*
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Financial Reports
Business Reports
Chart of Accounts
Balance Sheet
Profit and Loss 32

33. *
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Financial Reports
Verify:
Income
Expenses 33

34. *
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Financial Reports
Analyze
Act 34

35. *
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Business Reports 35

36. *
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Business Reports 36

37. Reading Reports What are Things You Own? These are Assets*
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Reading Reports
What are Things You Own?
These are Assets
1000 Account Numbers 37

38. Reading Reports What are Things You Owe? These are Liabilities*
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Reading Reports
What are Things You Owe?
These are Liabilities
2000 Account Numbers 38

39. Reading Reports Net Worth = Net Value Assets – Liabilities = Equity*
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Reading Reports
Net Worth = Net Value
Assets – Liabilities = Equity
These are Equity Accounts
3000 Account Numbers 39

40. *
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Balance Sheet 40

41. *
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Balance Sheet 41

42. Reading Reports What Money Do You Collect as Part of Business?*
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Reading Reports
What Money Do You Collect as Part of Business?
This is Income
4000 Account Numbers 42

43. Reading Reports What Money Do You Spend as part of Business?*
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Reading Reports
What Money Do You Spend as part of Business?
These are Expenses
5000 Account Numbers 43

44. *
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Profit & Loss 44

45. *
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Profit & Loss 45

46. Reports Exercise Teams Line up in Front of Their Table*
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Reports Exercise
Teams Line up in Front of Their Table
Tent Cards & Account Cards on Table
Place 1 Account Card in Front of Correct Tent Card
Can Either Play New Card, or
Move Card That’s Been Placed Wrong 46

47. Profitability Why do we need money at the Lodge?*
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Profitability
Why do we need money at the Lodge?
How do we make money at the Lodge?
How much money should we make?
How do we make sure we make enough? 47

48. * Income – Cost of Goods Sold = Gross Profit
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Profitability
Income – Cost of Goods Sold = Gross Profit 48

49. *
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Profitability
I Need 5 Volunteers 49

50. * Gross Profit – Fixed Expenses = Net Profit
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Profitability
Gross Profit – Fixed Expenses = Net Profit 50

51. Profitability What Are Fixed Expenses?*
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Profitability
What Are Fixed Expenses?
Costs Not Directly Related to Number of Sales 51

52. Profitability Units to Sell = (Net Profit + Expenses) (Price – Cost)*
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Profitability
Break Even Point
Units to Sell = (Net Profit + Expenses) (Price – Cost) 52

53. Profitability Income 2000 Cans @ $1.50 = $3000.00
COGS $0.60 = $
Gross Profit $
Expenses = $
Net Income = -$ 53

54. Profitability Income 2112 Cans @ $1.50 = $3168.00
COGS $0.60 = $
Gross Profit $
Expenses = $
Net Income = $ 54

55. Profitability Income 1653 Cans @ $1.75 = $2892.75
COGS $0.60 = $
Gross Profit $
Expenses = $
Net Income = $ 55

56. Profitability Income 2000 Cans @ $1.75 = $3500.00
COGS $0.60 = $
Gross Profit = $
Expenses = $
Net Income = $ 56

57. Customer Service / Value*
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Customer Service / Value
Our Customers are Members, but
Not all our Members are Customers. 57

58. “It is the service we are not obliged to give that people value most.”*
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“It is the service we are not obliged to give that people value most.”
- James C. Penney 58

59. Customer Service / Value*
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Customer Service / Value
More Than Just Fixing Problems
Keep Problems from Occurring
Provide More Than the Customer Expects 59

60. Value Not Just Low Price Getting Something You Want*
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Value
Not Just Low Price
Getting Something You Want
What Does the Customer/Member Value? 60

61. *
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Value
Logic Doesn't Matter
The Only Opinion That Counts 61

62. *
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First Impressions
Is It Better This Way?
Or This Way? 62

63. *
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First Impressions
Is It Better This Way?
Or This Way? 63

64. *
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First Impressions
Is It Better This Way?
Or This Way? 64

65. *
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First Impressions
Is It Better This Way?
Or This Way? 65

66. Customer Service Chain of Value Place Product Communication Pricing*
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Chain of Value
Customer Service
Chain of
Value
Place
Product
Communication
Pricing
People 66

67. Place Chain of Value Building Design Exterior Outside Spaces Place 67*
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Place
Chain of Value
Place
Building
Design
Exterior
Outside Spaces 67

68. Place - Inviting Interior68

69. *
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Chain of Value
Product
Product
Assortment
Intensity 69

70. Pricing Chain of Value Price Benefits / Convenience Pricing 70 *
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Chain of Value
Pricing
Price
Benefits / Convenience
Pricing 70

71. Pricing Low-Cost vs. Quality71

72. Pricing Convenience Fast Take Out / On the Run About $5.50 Sit Down
Real Waitress
Dine in, Real Menu
About $7.95
Plus Tip! 72

73. Pricing Value – Steak ‘n Shake 1934 – Before USDA Ground Beef?*
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Value – Steak ‘n Shake
1934 – Before USDA
Ground Beef?
Mystery Meat?
Pricing 73

74. Communication Chain of Value Marketing Positioning 2-Way Communication*
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Chain of Value
Communication
Communication
Marketing
Positioning
2-Way 74

75. *
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Chain of Value
People
Service
Climate
Knowledge
People 75

76. Customer Service Chain of Value Place Product Communication Pricing*
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Customer Service
Chain of
Value
Place
Product
Communication
Pricing
People
Chain of Value
Exercise
Read Demographics in Workbook
Discuss at Your Table
Come up With Ideas to Maximize Value
Complete Demographics Worksheets 76

77. Objectives Responsibilities of the House Committee
Reasons for the General Laws
Business Reports
Keep, or Increase, Lodge Membership and Social Quarters Business 77