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How to Respond to Opposition Tactics
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How to fight opposition tactics:
Understand opponent's strategy Turn negatives into positives Set the agenda Publicly state the opponent's strategy Keep opponents off balance Learn from the past Be willing to compromise
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What are the ten D's? Deflection Delays Denials Discounting Deception
Dividing Dulcifying Discrediting Destroy Deal
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Responding to deflect and delay tactics:
Know opponents Know strategy Know opponents' decision-making process Briefly address the issue opposition has thrown out Bring focus back to the key issue
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Responding to denial and discounting:
Know opponents Know strategies Provide necessary information Be persistent Publicly state opponent's strategy
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Responding to deception:
Know opponent Know strategies Inform public Refute the deception
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Responding to divide tactics:
Know opponent Know strategies Keep communication open within your group Insure team morale Compromise within the group
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Responding to dulcifying tactics:
Know opponent Know strategies Explain why concessions by opponent are unsatisfactory Explain that what you're asking for is more reasonable Inform public
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Responding to destroy tactics:
Know opponent Know strategies Realize that threats are only threats Know your rights Keep communication open within your group Go public
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Responding to deal tactics:
Know opponent Know strategies Set stage for a successful meeting Negotiate with the people who have the power
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While negotiating: Be careful about communication
Let opponent make the first offer Explain basis of your offer Be flexible Stay cool Avoid ultimatums Remember what is important to your group
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