1. McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc
McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved.

2. Identify the environmental forces that shape global marketing efforts.
LEARNING OBJECTIVES (LO) AFTER READING CHAPTER 6, YOU SHOULD BE ABLE TO:
LO1
Identify the major trends that have influenced world trade and global marketing.
LO2
Identify the environmental forces that shape global marketing efforts.
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3. LEARNING OBJECTIVES (LO) AFTER READING CHAPTER 6, YOU SHOULD BE ABLE TO:
Name and describe the alternative approaches companies use to enter global markets.
LO4
Explain the distinction between standardization and customization when companies craft worldwide marketing programs.
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4. HOW DELL, INC., BUILT A BILLION DOLLAR BUSINESS IN INDIA
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5. World Trade Organization (WTO)
MARKETING IN A BORDERLESS ECONOMIC WORLD
TREND 1—DECLINE OF ECONOMIC PROTECTIONISM
LO1
Protectionism
Tariffs
Quota
World Trade Organization (WTO)
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6. MAKING RESPONSIBLE DECISIONS Global Ethics and Global Economics— The Case of Protectionism
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7. FIGURE 6-1 Protectionism hinders world trade when countries raise prices and limit supply through tariff and quota policies
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8. North American Free Trade Agreement (NAFTA)
MARKETING IN A BORDERLESS ECONOMIC WORLD
TREND 2—RISE OF ECONOMIC INTEGRATION
LO1
European Union
Euro
Three country flag image attributed to Alex Covarrubias. See
North American Free Trade Agreement (NAFTA)
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9. FIGURE 6-2 The European Union in mid-2012 consists of 27 countries with more than 500 million consumers
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10. MARKETING IN A BORDERLESS ECONOMIC WORLD TREND 3A—GLOBAL COMPETITION
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11. FIGURE 6-A Global companies and marketing strategy
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12. MARKETING IN A BORDERLESS ECONOMIC WORLD TREND 3B—GLOBAL COMPANIES
International Firms
Multinational Firms
Multidomestic Marketing Strategy
Transnational Firms
Global Marketing Strategy
Global Brand
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13. MARKETING IN A BORDERLESS ECONOMIC WORLD TREND 3C—GLOBAL CONSUMERS
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14. MARKETING MATTERS The Global Teenager—A Market of 2 Billion Voracious Consumers with $250 Billion to Spend
LO1
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15. MARKETING IN A BORDERLESS ECONOMIC WORLD
TREND 4—A NETWORKED GLOBAL MARKETPLACE
LO1
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16. A GLOBAL ENVIRONMENTAL SCAN
CULTURAL DIVERSITY
LO2
Cross-Cultural Analysis
Values
Customs
Foreign Corrupt Practices Act (1977)
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17. FIGURE 6-B Cultural appreciation
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18. A GLOBAL ENVIRONMENTAL SCAN
CULTURAL DIVERSITY
LO2
Cultural Symbols
#13; #4
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19. A GLOBAL ENVIRONMENTAL SCAN
CULTURAL DIVERSITY
LO2
Language
Unintended Meanings
Nestlé Ad
Back Translation
Cultural Ethnocentricity
Consumer Ethnocentrism
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20. A GLOBAL ENVIRONMENTAL SCAN ECONOMIC CONSIDERATIONS
Economic Infrastructure
Communications
Transportation
Financial
Distribution Systems
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21. A GLOBAL ENVIRONMENTAL SCAN ECONOMIC CONSIDERATIONS
Consumer Income and Purchasing Power
Microfinance: India
Currency Exchange Rate
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22. A GLOBAL ENVIRONMENTAL SCAN ECONOMIC CONSIDERATIONS
Stage of Economic Development
Developed Countries: Japan
Developing Countries
Made the Move: Brazil
Remain Locked: Tanzania
Bottom of the Pyramid
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23. A GLOBAL ENVIRONMENTAL SCAN POLITICAL-REGULATORY CLIMATE
Political Stability
Trade Regulations
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24. FIGURE 6-3 Alternative global market-entry strategies
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25. GLOBAL MARKET-ENTRY STRATEGIES
EXPORTING
LO3
Exporting
Indirect Exporting
Direct Exporting
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26. MARKETING MATTERS Creative Cosmetics and Creative Export Marketing in Japan
LO3
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27. GLOBAL MARKET-ENTRY STRATEGIES
LICENSING
LO3
Advantages
Disadvantages
Franchising
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28. GLOBAL MARKET-ENTRY STRATEGIES
JOINT VENTURE
LO3
Joint Venture
Advantages
Disadvantages
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29. GLOBAL MARKET-ENTRY STRATEGIES
DIRECT INVESTMENT
LO3
Direct Investment
Advantages
Disadvantages
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30. FIGURE 6-4 Five product and promotion strategies for global marketing
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31. CRAFTING A WORLDWIDE MARKETING PROGRAM
PRODUCT STRATEGIES
LO4
Product Extension
Product Adaptation
Product Invention
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32. CRAFTING A WORLDWIDE MARKETING PROGRAM
PROMOTION STRATEGIES
LO4
Identical Message
Communication Adaptation
Nescafé China Video
Dual Adaptation
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33. CRAFTING A WORLDWIDE MARKETING PROGRAM
DISTRIBUTION AND PRICING STRATEGIES
LO4
Channels and Economic Development
Channels Can Be Long or Short
Countries Impose Pricing Constraints
Prices May Be Too High or Too Low
Dumping
Gray Market
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34. FIGURE 6-5 Channels of distribution in global marketing
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35. CNS BREATHE RIGHT STRIPS: GOING GLOBAL
VIDEO CASE 6
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36. VIDEO CASE 6
CNS
1. What are the advantages and disadvantages for CNS taking Breathe Right strips into international markets?
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37. VIDEO CASE 6
CNS
2. What are the advantages to CNS of (a) using its three-stage process to enter new global markets and (b) having specific criteria to move through the stages?
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38. VIDEO CASE 6
CNS
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39. VIDEO CASE 6
CNS
3. Using the CNS criteria, with what you know, which countries should have highest priority for CNS?
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40. VIDEO CASE 6
CNS
4. Which single segment of potential Breathe Right strip users would you target to enter new markets?
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41. VIDEO CASE 6
CNS
5. Which marketing mix variables should CNS emphasize the most to succeed in a global arena? Why?
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42. Protectionism
Protectionism is the practice of shielding one or more industries within a country’s economy from foreign competition through the use of tariffs or quotas.
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43. Tariffs
Tariffs are government taxes on goods or services entering a country that primarily serve to raise prices on imports.
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44. Quota
A quota is a restriction placed on the amount of a product allowed to enter or leave a country.
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45. World Trade Organization (WTO)
The World Trade Organization (WTO) is a permanent institution that sets rules governing trade between its members through panels of trade experts who decide on trade disputes between members and issue binding decisions.
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46. Global Competition
Global competition exists when firms originate, produce, and market their products and services worldwide.
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47. Multidomestic Marketing Strategy
A multidomestic marketing strategy involves multinational firms that have as many different product variations, brand names, and advertising programs as countries in which they do business.
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48. Global Marketing Strategy
A global marketing strategy involves transnational firms that employ the practice of standardizing marketing activities when there are cultural similarities and adapting them when cultures differ.
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49. Global Brand
A global brand is a brand marketed under the same name in multiple countries with similar and centrally coordinated marketing programs.
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50. Global Consumers
Global consumers are consumer groups living in many countries or regions of the world who have similar needs or seek similar features and benefits from products or services.
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51. Cross-Cultural Analysis
Cross-cultural analysis involves the study of similarities and differences among consumers in two or more nations or societies.
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52. Values
Values are a society’s personally or socially preferable modes of conduct or states of existence that tend to persist over time.
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53. Customs
Customs are what is considered normal and expected about the way people do things in a specific country.
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54. Foreign Corrupt Practices Act (1977)
The Foreign Corrupt Practices Act (1977) is a law, amended by the International Anti-Dumping and Fair Competition Act (1998), that makes it a crime for U.S. corporations to bribe an official of a foreign government or political party to obtain or retain business in a foreign country.
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55. Cultural symbols are things that represent ideas and concepts.
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56. Back Translation
Back translation is the practice where a translated word or phrase is retranslated into the original language by a different interpreter to catch errors.
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57. Microfinance
Microfinance is the practice of offering small, collateral-free loans to individuals who otherwise would not have access to the capital necessary to begin small businesses or other income-generating activities.
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58. Currency Exchange Rate
A currency exchange rate is the price of one country’s currency expressed in terms of another country’s currency.
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59. Exporting
Exporting is a global market-entry strategy in which a company produces goods in one country and sells them in another country.
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60. Joint Venture
Joint venture is a global market-entry strategy in which a foreign company and a local firm invest together to create a local business in order to share ownership, control, and profits of the new company.
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