1. 3QC Evaluation Report
Evaluation of the 3rd Quality Conference for Public Administrations in the EU

2. 3QC Evaluation Report Vice President Al Gore: committed leadership
good news: transforming into efficiency is beyond ideology
bad news: not much political benefits for providing better services
listen to your customers/users.
don’t assume that you know what they want

3. 3QC Evaluation Report Data of 1305 participants in total
958 paying participants
32 countries
7 non – EU countries
633 handed in their evaluation form at the end of 3QC
40,5% of all participants work in central government

4. 3QC Evaluation Report Overall impression
“What is your overall assessment of 3QC?”
score: 3,94 (scale of 1 to 5)
conference met expectations: 89%

5. 3QC Evaluation Report

6. 3QC Evaluation Report
Time to party!!

7. 3QC Evaluation report Importance of proven Best Practices:
Facilitates dissemination
- Public Sector Innovations Road Show
- EU Exchange Program for Public Sector Innovators
Quality level 4QC

8. CELEBRATE!