1. Formal Interpersonal Cultural
Figure 1: Organizational Steering Mechanisms
Formal
Structures, systems, processes
designed to meet goals
Constrains
Creates/Recreates
Interpersonal
Patterns that form as individuals
define and solve problems
Constrains
Creates/Recreates
Cultural
Norms, maps, myths that guide
collective interpretations/actions

2. Figure 2: An Interpersonal Structure
Ian Acts
Context
Context
Ian Frames
Frank Frames
Model
Model
Frank Acts

3. Figure 3: An Intervention Continuum
Engaging A B
Naming A B
Bypassing
Engage patterns that limit learning to surface and redesign the structures that maintain them.
Name those patterns that limit learning without engaging the structures that maintain them.
Broaden and deepen learning without naming the patterns or structures that limit learning.

4. Figure 4: Staging Change
Stage 1:
Surfacing
Stage 2:
Transforming
Stage 3:
Integrating