1. Key Issues in Information Systems
CIS 9002
Kannan Mohan
Department of CIS
Zicklin School of Business, Baruch College

2. Learning Objectives Why are we here?
What are some of the key issues pertaining to IS?

3. Fundamental Questions
What is IT? What is IS?
Does IT matter?
If yes, how?
How can organizations use IT to gain competitive advantage?
Why do some IT investments fail while others succeed?

4. Information Systems Interaction Model
1-4
Source: (Silver et al, 1995)

5. Business Intelligence
Four Themes
Antecedents
Outcomes
IT Governance
Managing IT Projects
Business Intelligence
Innovation