1. The Danish Digital Library Jakob Heide Petersen Head of division, Danish Agency of Culture NAPLE Assembly Copenhagen 2012

2. Contents The Danish library sector Library developments The Danish Digital Library –The challenge –The Ting project –The solution Implementation Related developments Issues

3. Some Danish public library key figures Population 5.56 million Local authorities 98, 500 public libraries (main and branches) Total budget: 355 million euro (64 euro per. capita) Staff: 4.500 (2.100 librarians) 36 million visits, 45 million loans (8,2 loans per capita) Population library usage: –1/3 frequent users (several times a moth) –1/3 occasional users (several times a year) –1/3 non-users

4. Act regarding library services Cooperation between research and public libraries The extended library concept (all media) Free access to all primary services Few services at a charge Framework for the library structure: regionalisation, inter- municipal payment

5. Recent library developments Reform of municipalities in 2006 – from 275 to 98 municipalities 300 service points closed from 2000 to 2008 130 service points closed in 2007 following reform of municipalities Report on the public libraries after the reform of the municipalities in the fall of 2008 Debate in parliament on the development of libraries Commission on the Public Libraries in the Knowledge Society 5

6. Commission report – April 2010 Recommendations with five action lines: 1.Open libraries 2.Inspiration and learning 3.The Danish Digital Library 4.Partnerships 5.Professional development 6

7. Awareness of web-based library materials

8. The Danish Digital Library The challenges –Competitive web-based library services. –Highly visible web-based materials. –Consolidated it-solutions –Collaboration The solution –A joint solution for digital presentation that can be used by all municipal libraries and libraries in other sectors Collaboration between Ministry of Culture and Local Government Denmark (LGDK) –Work started in spring 2011 and report published in March 2012 –Use of it consultants to evaluate existing library collaboration 8

9. Approach Focus on infrastructure (not portals) Modular and open source Evaluation of existing initiative – TING Focus on public libraries Use of it consultants to evaluate existing library collaboration Negotiation with municipalities 9

10. The TING project Open source collaboration with additional focus on open data and innovation Modular service oriented infrastructure Collaboration between –DBC (Public limited company owned by government and local government) –Aarhus municipal library –Copenhagen municipal library DBC technical partner (infrastructure, data well) Started in fall 2008 Used by a number of large public libraries 10

11. Service Oriented Architecture

12. Many user interfaces

13. Assessment of TING Favourable assessment –Open source, scalable –Best practise architecture –Good experiences with practical use National solution means increased need for: –Organisation –Governance –Technical integration The Danish Digital Library Presentation + access to materials Additional technical components Purchasing –Consortia –Joint negotiations –Administration of the purchasing process Assessment by it-consultants (Devoteam)

14. Data well Webservices CMS ERMS Acquisition Payment Access Administration Statistics ERMS Acquisition Payment Access Administration Statistics Access management CMS The technical solution

15. The Danish Digital Library Organisation –Multiple vendors, use of tenders –Contract management and purchaser/supplier models –Coherent infrastructure Technical elements –Data well that handles enriched data (user generated content, recommendations, book covers) –Search –National and local presentation on the internet –ERMS –Access and rights management

16. Development and presentation It-developmentPurchasing Secretariat Coordination group Steering Committee Organisation

17. Implementation Budget –National government: 2,3 million euro –Local government: max. 3,7 million euro (max. 0,69 euro pr. capita) Membership –Implementation costs estimated at 3,75 million euro in 2-3 years –Voluntary for the individual municipality –Goal: within three years 80-90 % of the population should be covered by the solution –The implementation should result in net savings for the individual library (positive business case)

18. Related developments National tender of library system –Not an OPAC –Open modular service oriented system –Focus on transactions and administration –Mediation and user interface to be handled by CMS –Almost all municipalities participating E-books –National service started in November 2011 –Huge success Mobile platforms –A lot of projects on apps and mobile solutions

19. Issues Opportunities –New service delivery strategies (channel migration) from printed books to e-books –Joint thematic presentations –Other sectors school libraries, research libraries –Partnerships and international collaboration –Library advocacy –Mandate to act as representative for all public libraries Challenges –Equal access –Transaction based or relation based services –Free commercial services (e.g. music, YouTube, Google Books)

20. Questions? jhp@kulturstyrelsen.dk Presentation available on www.slidehare.netwww.slidehare.net The Ting project: http://ting.dk/ and http://www.slideshare.net/hernvall/tingconcept-elag-conference- presentation-20100609http://ting.dk/ http://www.slideshare.net/hernvall/tingconcept-elag-conference- presentation-20100609