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How to be an Informed Board
Presented by David L. Brown
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ASK QUESTIONS???
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Important questions to be addressed monthly:
Are productivity goals being met? Are revenues being collected? Is the organization making enough money to meet expenses?
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Are expenditures within budgeting “limits”?
Are there any cash flow problems? Are bills paid promptly? Are the accounts payable increasing?
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Important questions to addressed quarterly or semi-annually:
Are patient utilization goals being met? What is the profile of the client population? Demographic, socio-economic, cultural? Have these profiles changed? If so why? What are the implications for reassessment of the service mix?
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Have the operations been cost effective for the past six months?
Are there some program areas that consistently generate revenues and some program areas that run a deficit? Are standards for operational performance being met and reviewed by the Board? What additional information is needed from administration for follow-up or to develop new programs and/or services?
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