1. The Learning Scale Unconsciously Competent Consciously Competent
Consciously Incompetent
Unconsciously Incompetent

2. Unconsciously Incompetent – We do not know what we do not know.
Consciously Incompetent – The first step in any learning process is to identify what we need to learn.
Consciously Competent – We start by working on our weaknesses or learning a new skill, but find it awkward and difficult at first (e.g. learning to ride a bicycle)
Unconsciously Competent– As we practice and use new learning in new situations it starts to become second nature to us (e.g. once we have learned to ride a bicycle we never forget how to do it)