1. Needle phobia Communicating with children (and parents)
Dr Allan M Cyna
September 8th 2017

2. Needle phobia - Goals of Management
Restore patient’s sense of
Trust with medical staff
Competence
Control
Independence
Include the patient
as an integral and active participant in his/her care rather than a passive recipient

3. Needle Phobia: The L.A.U.R.S. of communication
Listening
Acceptance
Utilisation
Reframing
Suggestion

4. Communicating with children
Appreciate the impact of language
Believe that patients can do more than
they think they can
we think they can
Choice and Control are important