1. Leader Learning Agenda
Driving Leader Development for Humana’s Future
2017/2018

2. Shaping Leaders of the Future
Intellectually Curious. Continuously engaged in learning what’s new
Visionary. Sees around corners and thinks three steps ahead of everyone else
Achieves Results.  Applies the requisite skills and tools to execute and implement solutions
Insights Driven. Understands and acts all types of analytics, particularly moving from data reporting/monitoring to predictive analytics
Digitally Savvy. Leverages web-based, mobile and other technologies to optimize productivity and simplify experience
Future Leader
Attributes
Strategic Execution Experts. Delivers near term results while positioning us for future growth
Quality Promoters and Analysts. Emphasizes consumer experience and clinical outcomes
Culture Shapers. Models values and leads the change necessary to execute the strategy…personal accountability, collaboration, candor and empowerment

3. Our Leadership Development Building Blocks
Learn on the Field
Shape Mindset
Grow Leaders
Ensure Sustainability
Leverage context and strategic planning process to architect learning that parallels our strategy
Share stories about topics and concepts that matter to the business and ensure future relevance of our leaders
Provide immersive experiences designed to accelerate capabilities, language, tools and processes
Offer on-demand, performance support resources and self serve experiences accessible to all leaders. Build into routines and measure
Create Roadmap
Inspire Curiosity
Build Capability
Drive Scale
Bruce opens with Inspiring Curiosity and Challenging Leaders to Engage
Expose people to “just enough” Analytics content
Give them a sample of Analytics tools/foundation
Experiential Activity
Goal is to make an impact like many felt after Broken Squares in Culture Workshop
Profound Experience to drive home the importance of Analytics in our Decision-making
Expecting our leaders to ask the right questions
Possible Examples ROI on a Program, STARS, 3

4. Humana DigitalFIRST – Just the Tip of the Iceberg
Just a piece. The Humana DigitalFIRST Experience is part of a larger Executive Development Program called the Leader Learning Agenda.
Changing the mindset. Program is designed to shape leader behaviors of the future.
An integrated learning journey. Agenda combines a range of experiences that span key themes, modules and modalities.
Just getting started. Digital is one theme of the overall program with two cohorts completed of pilot experience.
Laying the ground work. We are using the initial experience to build digital knowledge, context for its use and help leaders learn what is needed to lead with a digital first mindset.
The Humana DigitalFIRST Experience
The Leader Learning Agenda
Culture
Digital
Analytics
Strategic Mindset
Stakeholder Perspective

5. Humana DigitalFIRST – Using Digital to Teach Digital
From To
Learning Objectives
Develop approaches to effectively lead teams through digital change (e.g., digital transformation) where all embrace digital as both a tool and mindset
Lack a clear understanding of what digital tools are at his/her disposable to lead change
Confidently turn to digital solutions as options to address challenges and enhance product / service delivery
Unsure of digital resources available and is unable to identify digital needs for his/her business
Inherently curious about digital trends and able to ask the right questions; understand what resources are available and when to use them
Create digital culture that facilitates access to existing resources and helps leaders ask the right questions
Focus on more traditional means of doing business, not stopping execution to raise questions
Welcome innovation and see digital capabilities as key component of “looking around corners”
Champion innovation within the organization by capitalizing on digital capabilities across the business and encouraging open mindsets