1. Colorado Parks and Wildlife Leadership Kerry Plemmons

2. Agenda – 2017
Good to Great for the Social Sector
Change the Culture – Change the Game
Leading Change
Grit and Vulnerability

4. Competency Journey Incompetent Competent Consciously Unconsciously
The Goal
Unconsciously

5. “When we are foolish we want to conquer the world
“When we are foolish we want to conquer the world. When we are wise, we want to conquer ourselves.” James Autry
“I will get ready, and then perhaps my chance will come.” Abraham Lincoln

6. Oral final exam
1. What you will do differently as a result of what you learned in the leadership training. 2. What part of the training was most useful for you. 3. What part of the training will you teach and cascade to those around you.
DEPARTMENT NAME GOES HERE IN ALL CAPS

7. Jim Collins – Good To Great
Source: “Good to Great” by Jim Collins

8. Disciplined People Level 5 Leadership
Source: “Good to Great” by Jim Collins

9. Disciplined People Level 5 Leadership
You can accomplish anything in life, providing you do not care who gets the credit. Harry Truman
Humility + Will = Level 5 Leadership
Source: “Good to Great” by Jim Collins

10. Level 5 Leadership
Source: “Good to Great” by Jim Collins

11. Disciplined People First Who… Then What
Source: “Good to Great” by Jim Collins

12. First Who…Then What
Get the right people “on the bus”, then figure out where to drive it
Good To Great (GTG) leaders are rigorous, not ruthless, in people decisions
GE’s Session C reviews
Practical disciplines:
When in doubt, don’t hire—keep looking
When you know you need to make a people change, act
Put your best people on your biggest opportunities, not your biggest problems
GTG management teams consist of people who debate vigorously, yet unify behind decisions
Source: “Good to Great” by Jim Collins

13. Table Discussion:
How might your department build a better team for the bus?
DEPARTMENT NAME GOES HERE IN ALL CAPS

14. Confront the Brutal Facts
Disciplined Thought
Confront the Brutal Facts
Source: “Good to Great” by Jim Collins

15. Confront The Brutal Facts
AT THE SAME TIME
Retain faith that you will prevail in the end, regardless of the difficulties
Confront the most brutal facts of your current reality, whatever they might be
Climate where truth is heard
Lead with questions, not answers
Engage in dialogue and debate, not coercion
Conduct autopsies, without blame
Build red flag mechanisms that turn information into information that cannot be ignored
Source: “Good to Great” by Jim Collins

16. Disciplined Thought Hedgehog Concept
Source: “Good to Great” by Jim Collins

17. Three Circles of the Hedgehog Concept
Build Strength
First who
Clock Building
Attract Believers
Time and money
Build Brand
Emotion
Reputation
Demonstrate Results
Mission Success
Trend lines
Source: “Good to Great” by Jim Collins

18. “Those who have the discipline to attract and channel resources directed solely at their Hedgehog Concept, and to reject resources that drive them away from the center of their three circles, will be of greater service to the world.”

19. Alignment and Engagement
P = p – I
P = Performance
p = Potential
i = Interference or Blocks
Potential
where every employee shares an understanding of the business, its goals, and its purpose
where every employee knows how he/she contributes to the company’s strategy
where every employee can clearly state the needs of the company’s customers/stakeholders, and explain how they contribute to satisfying those needs
where every employee finds meaning in his/her job, is highly engaged and committed to the success of the organization

20. “Change the Culture, Change the Game” Connors and Smith

21. What Makes Up a Organization’s Culture?
Beliefs about how business ought to be conducted
Values and principles of management
Work climate and atmosphere
Patterns of “how we do things around here”
Oft-told stories illustrating company’s values
Taboos and political don’ts
Traditions
Ethical standards

22. The Results Pyramid c

23. “Life is the sum of all your choices.”
Albert Camus
“Life is the sum of all your choices.”
“A Brief History of Decision Making”, - Buchanan & O’Connell HBR 1/06

24. Involvement Increases Commitment
“Change is disturbing when it is done to us, exhilarating when is done by us” Rosabeth Moss Kanter
Participative Leadership
Shared Decision Making
Productivity
Problem Solving
Communication/Understanding
Directive
Employee Involvement

25. Why Do We Resist Change?
”It is hard to free fools from the chains they revere.”
-- Voltaire

26. GRIT: The Power of Passion and Perseverance
Angela Duckworth, 2016

27. What really drives success?
GRIT: The Power of Passion and Perseverance
Angela Duckworth, 2016

28. Predicting Success Talent vs. Grit
E.g. West Point Beast Barracks
E.g. Scott Barry Kaufman (p.31)
“First, these exemplars were unusually resilient and hardworking. Second, they knew in a very, very deep way what it was they wanted. They not only had determination, they had direction. It was this combination of passion and perseverance that made high achievers special. In a word, they had grit.” (p.8)
GRIT: The Power of Passion and Perseverance
Angela Duckworth, 2016

29. Grit is passion and perseverance for very long-term goals.
Grit is having stamina. Grit is sticking with your future, day in and day out—not just for a day, not just for a month, but for years—to make that future a reality.
- Angela Duckworth
GRIT: The Power of Passion and Perseverance
Angela Duckworth, 2016

30. Effort Counts Twice Achievement Talent Skill x Effort = Achievement
Talent x Effort = Skill
Skill x Effort = Achievement
Grit is the best predictor of success.
As much as talent counts, effort you make counts twice toward your goal counts twice. Talent is how fast we improve a skill.
Effort builds skill. And at the same time, effort makes skill productive.
E.g. pottery makers (p. 42)
E.g. Novelist John Irving (p. 44)
GRIT: The Power of Passion and Perseverance
Angela Duckworth, 2016

31. Develop grit! Passion + Perseverance
GRIT: The Power of Passion and Perseverance
Angela Duckworth, 2016

32. Passion Do you have a life philosophy? - Pete Carroll
How lifelong interest is triggered.
Fireworks erupt in a blaze of glory, but quickly fizzle out. Passion is a compass.
How do you find your passion? – Keep trying new things, exploring your interests.
GRIT: The Power of Passion and Perseverance
Angela Duckworth, 2016

33. Deliberate Practice Stretch goal Full concentration & effort Feedback
Repetition with reflection & refinement
Experts practice differently. Unlike most of us, experts are logging thousands upon thousands of hours of what Anders Ericsson calls deliberate practice. (p. 120)
This is how experts practice. First, they set a stretch goal, zeroing in on just one narrow aspect of their overall performance. They intentionally seek out challenges that they cannot yet meet. Then, with undivided attention and great effort, experts strive to reach their stretch goal. As soon as possible, they hungrily seek feedback on how they did. They are more interested in what they did wrong. After feedback, they do it over and over again until they master what they have set out to do. Then, they set a new stretch goal. E.g. Gritty kids – “learn to love the burn” story (p )
GRIT: The Power of Passion and Perseverance
Angela Duckworth, 2016

34. GRIT: The Power of Passion and Perseverance Angela Duckworth, 2016
Hopelessness can be learned.
“Growth Mindset” - Carol Dweck (Stanford) p. 178
If you have a Fixed Mindset, you believe:
Your intelligence is something very basic about you that you can’t change very much.
You can learn new things, but you can’t really change how intelligent you are.
If you have a Growth Mindset, you believe:
No matter how much intelligence you have, you can always change it quite a bit.
You can always substantially change how intelligent you are.
GRIT: The Power of Passion and Perseverance
Angela Duckworth, 2016

35. Hope GRIT: The Power of Passion and Perseverance
Grit depends on a different kind of hope. It rests on the expectation that our own efforts can improve our future. I have a feeling tomorrow will be better is different from I resolve to make tomorrow better. (p. 169)
Hopelessness can be learned – E.g. Animal experiments
Sometimes what doesn’t kill you makes you stronger, and sometimes it does the opposite.
GRIT: The Power of Passion and Perseverance
Angela Duckworth, 2016

36. Resilience GRIT: The Power of Passion and Perseverance
Just like hopelessness can be learned, resilience can be learned and improved.
GRIT: The Power of Passion and Perseverance
Angela Duckworth, 2016