1. BC Funeral Service Apprenticeships
Using your Log Book
and Evidence Binder

2. Welcome Today’s Objectives
Introduce the Log Book & Evidence Binder & provide a brief overview of the workplace assessment system you will use during your apprenticeship
Overview of the Mentor’s role and responsibilities
Overview of the Assessor’s role & responsibilities

3. Program Materials Program Outlines
Basis of program - outlines competencies covered in school & assessed in workplace
Log Book & Evidence Binder - instructions & forms
+ Flash drive – Daily Journal
Mentor Guidelines
Assessor Guidelines
Text books – for school

4. What is workplace assessment?
Apprenticeship has 2 types of learning
Academic – in school & online
On-the-job or workplace – The apprentice demonstrates skills & knowledge in regular workplace activities & obtains verification & evidence to attest to the competence.
Verification is supplied by your “mentor” (typically the employer) & your peers
Works in combination with workplace hours requirement (3,600 hrs.)

5. People involved in the assessment process:
Apprentice:
You - The person working towards their licence as a funeral director and/or embalmer
Mentor:
The person who employs, supervises and trains the you, the apprentice, on the job. The mentor is responsible for providing balanced work experience and training in all phases of funeral service.
Peers:
Peers are the your fellow employees who are licensed Funeral Directors and/or Embalmers who work with you and witness and confirm that the work took place as specified.
Assessor:
A person hired on behalf of the Funeral Service Association of British Columbia (FSABC) to act as an independent Assessor for specific events.

6. READ INTRODUCTION & INSTRUCTIONS ASAP
Log Book Basics
READ INTRODUCTION & INSTRUCTIONS ASAP
Just follow the 4 simple steps - instructions & examples are in Log Book
Indexed into sections for clarity

7. Keep both binders up-to-date
Reviewed throughout apprenticeship by Mentor & Assessor
Review with Mentor periodically & before school session
Scheduled review at January & June school sessions each year & at workplace visits
Come prepared for review – reports done, evidence referenced & filed, etc.
Keep in a safe, secure place

8. 4 Work Experience components
Daily Journal
Declarations
Event Reports/Case Studies
Evidence Collection

9. Daily Journaling
Easy to use spreadsheet format on flash drive received with Log Book –shows weekly snapshot of work
Fill in – use guide for codes
Print out and add to Log Book
Keeps running total of hours, so easy to complete “Work Experience Summary Report”
Recognize timing of experience varies from place to place – i.e. FD and embalming done in blocks

10. Example of Daily Journal

11. Example of Work Exp. Summary

12. Funeral Service and Embalming Declarations
During a Funeral Director apprenticeship you must:
assist with 25 funeral arrangement contracts
manage 25 funeral arrangement contracts
During an Embalming apprenticeship you must:
assist with 25 embalmings
manage 25 embalmings
Report using the Funeral Service Declaration or the Embalming Declaration – a simple list

13. Example of Declaration

14. Event Reports & Case Studies - Key elements of the FSP workplace competency assessment
Assess specific areas/events that an apprentice handles
Progress measured in steps
1st year emphasis on portions of FD or Embalming
2nd year emphasis on whole events
Spread out over years 1 & 2
3 types of Reports
Common Event Reports– for common areas of FD & Embalming – 4 areas, 6 per area
FD Event Reports– specific to FD – 5 areas, 6 per area
Embalming Case Studies– specific to embalming – 6 each year
Final practical exams conducted for embalming

15. Event Reports
Recommended that you spread your Event Reports out over the two years of your apprenticeship, completing all no later than the end of April of your final year
A couple of areas are distinctly split into Level 1 and Level 2
- e.g. FD Business Practices & Embalming Restorative Arts

16. Event Report Preparation
To prepare use the Preparation checklist sheets in Log Book to guide you
1 printed, rest on flash drive
When ready to complete Event or Case Study, arrange a time with your mentor
Easy to use – just check-off, date and sign as indicated

17. Sample Preparation Checklist

18. Event Report Form

19. Peer Verification
Your Mentor not always available to train and observe you
Your licensed peers/fellow colleagues may assist with training and observe you do tasks in certain areas
They verify you have done them competently by completing a Peer Verification Sheet
Only used if Mentor not able to observe

20. Example of Peer Verification Sheet

21. Evidence Register Basics
Evidence Register Binder
Considered part of Log Book
Instructions for use in Log Book
Evidence Register List at front of binder – use to assign reference numbers
Handy checklist provided in front of binder to track mandatory evidence collection
Clear plastic pockets for storing evidence

22. Evidence Register Sample

23. Evidence types
Two types of evidence that you must collect over the course of your apprenticeship:
Mandatory evidence - a specified number of pieces of certain types of evidence (detailed in Log Book), and
Discretionary evidence – appropriate evidence of your choice that can support your work experience. You may collect as much discretionary evidence as you like.

24. In Summary - 4 Simple Steps
Complete Daily Journal
Complete Work Experience Summary Report – every 4 months
Step 2
Complete Funeral Service Arrangement and/or Embalming Declaration form(s)
Step 3
Complete Event Reports & Case Studies
Use preparation checklists to prepare
Use checklist to track
Step 4
Collect evidence – record & place in binder
Use checklist to track mandatory evidence

25. Checklists Provided Checklists provided to help you track progress
Mandatory Evidence checklist
Event Report/Case Study checklist
Preparation checklists for Event Reports/Case Studies
Help you determine if ready to do

26. Mandatory Evidence Checklist

27. The Mentor’s Role Guide and train you
Hands-on training
Advice
Ensure ready to complete assigned tasks/events – provide further instruction & guidance when not
Sign-off that you have completed work and/or hours required
Should provide an appropriate degree of challenge & support (emotional, technical & informational) so that you, the apprentice, can build the competence & confidence to solve your own problems

28. Understanding the Mentor’s role:
A mentor plays an essential role in:
Understanding how to implement funeral service practical skills to support your learning as a student
Developing learning experiences in which you use funeral services practical skills within the context of the provincial curriculum
They should create a climate that is relaxed, trusting, mutually respectful, informal, collaborative & supportive

29. Determining Competence
Your Mentor must be satisfied you (the apprentice) can complete a task:
repeatedly
initially with assistance, without assistance by program completion or sooner
according to regulatory requirements
according to the assessment/event guidelines
to best industry practice
within acceptable industry timeframes

30. Determining Competency cont’d…
Mentor will be looking for:
Consistency – making sure all related pieces of evidence say the same thing – contract #s, dates, etc.
Authenticity – checking that the evidence produced is from you, the apprentice
Relevance – making sure the evidence produced is current & meets the industry agreed standards
Sufficiency –making sure there is enough evidence to meet the requirements of the competency standards as outlined in the assessment documents 

31. Process for Mentor Train and guide you, then:
Observe you doing specified tasks in Event Report/Case Study
Check off that you have done them competently
If not yet competent suggest and guide you through further training
Verify and sign reports such as: Work Experience Summary, Event Reports, & Funeral Directing and/or Embalming Declarations
Before in-class sessions, review your Log Book & Evidence Binder with you to ensure up-to-date & accurate, & that all necessary reports are completed

32. The Assessment Coordinator’s Role
Review Log Book including Daily Journal & Evidence Binder to assess progress at in-school sessions & workplace visits
Evaluate the evidence using the assessment guides & make an assessment decision and give feedback to the apprentice
Coach apprentices & mentors on process
Advocate with Mentor on behalf of Apprentice if needed – i.e. need more balanced work experience
Complete assessment documentation as required by the Industry Training Authority (ITA)

33. Any questions?

34. Good Luck Class of 2012!