1. YOUTH FINANCIAL INCLUSION
November 3rd, 2011

2. What is financial inclusion?
«Full financial inclusion is a state in which all people who can use them have access to a suite of quality financial services, provided at affordable prices, in a convenient manner and with dignity for the clients.
Financial services are delivered by a range of providers, most of them private, and reach everyone who can use them, including disabled, poor and rural populations»
Center for Financial Inclusion at ACCION International
5 Pillars:
1- a full product suite
2- provided with quality
3- reaching all who can use the services
4- in a diverse, competitive market place
5- to an informed clientele

3. How to understand the clients better
Some food for thought:
Where is the gap?
UNCDF market research study in SubSaharian Africa, Maria Perdomo
How to understand the clients better
Child’s Finance Certification Initiative with youth entrepreneurs, Jared Penner
How to design products responding to clients’ needs
Partner Microfinance Foundation and young entrepreneurs, Selma Climkovic
WWB youth programs in Mongolia, Kenya, Dominican Republic Janiece Greene

4. Key questions
What are the specific challenges for youth?
Is it more in terms of:
Offer of services
Demand of services
What are the most effective interventions?
Capacity building of the financial sector
Financial education
Regulatory measures – enabling environment and consumer protection