1. When Eligibility Dictates Travel Training is Needed What’s Next?

2. Overview Why do we need Mobility Management? Making the case
Paratransit Growth Management
Transportation Options and Greater Independence

3. Why do we need Mobility Management?
OCTA ACCESS Program
12,000 Applicants per year
6,000 Eligibility Certifications per year
33,000 Eligible Customer FY 16-17
1.4 million ACCESS Boarding FY 16-17

4. Why do we need Mobility Management?
Regional Center Consumer
Attends 5-day vocational program
Consumes 10 rides per week, 520 rides per year
Conservatively $24,440 per year at $47/ride
Ongoing service
Reduce Fare ID (Fixed Route)
25 cents for ACCESS eligible
25 center for PCA to accompany ACCESS eligible customer
Cost to ACCESS Eligible Rider (Fixed Route)
520 rides per .25/ride = $260

5. FIXED ROUTE REDUCED FARE FOR ACCESS ELIGIBLE CUSTOMERS
Fixed route boardings in the previous year.

6. REDUCED FARE DEMOGRAPHICS

7. FTA 5310 Grant
OCTA received a 2 year Federal Transit Administration (FTA) Section grant to develop and launch a Mobility Management Program (MMP).
Development and implementation of a Travel Training Program for seniors and persons with disabilities
Complete the 1st phase of the development of a Specialized Transportation Services Information and Referral project
Goal to bring in-house

8. Travel Training Approach
Workshops
One-on-One Travel Training
Small 3-4 Group Sized Training

9. Workshop Uses ADA… the Bus Stops Here Curriculum from Project ACTION
Target Groups
Adults with Disabilities
Students (16-22) with Disabilities
Older Adults

10. LEVEL OF TRAVEL TRAINING
Current Process
20 Budget Hours
People with high cognitive and physical disabilities
Initial Contact (100%)
Interview & Assessment (goal 70%)
2 to 3 Training & Assessment sessions (goal 100%)
Improved Process
30-50 hours of required travel training for people with significant cognitive or developmental disabilities
Projected Goals
Orientation & Mobility Instruction
Blind & Visually Impaired
Comprehensive Training
Requires specialized degree
Braille Institute

11. What do you need Strong relationship with community organization
Family and care provider cooperation
Clear and tangible goals
Experienced Travel Trainers

12. Transportation Information Referral
Orange County Transportation Resource Handbook
Regional Online Trip Planning Tool

13. FORECAST Independence and Greater Mobility Reduced ACCESS demand
Increased Transit Options