1. Geller Ch 1-3

2. Intro
Both behaviors and attitudes require attention in order to develop large scale and long term improvement
You must accept this assumption in order to read this book
Integrating behavior and attitudes for a system-wide cultural transformation
Behavior analysis works, but for it to work, people need to accept and use the techniques, and this is where a broader perspective is needed
Winning friends and influencing people
Working with others is necessary

3. Approaches to Safety Mgt
According to Guastello (1993):
Behavioral and comprehensive engineering approaches are most effective
Personnel selection approaches are least effective

4. Approaches to Safety Mgt
Behavior-based
Training regarding safe and at-risk behavior, systematic observation, and recording of target behaviors, and feedback to workers. Some include goal setting/incentives.
Comprehensive ergonomic
Adjusting of work conditions/equipment in order to reduce hazards, usually involves some diagnostic survey or analysis to determine what in the environment to change

5. Approaches to Safety Mgt
3. Engineering changes
Comprehensive redesign of the process and equipment. This often produces new risks to workers.
4. Group problem solving
People meet and discuss safety issues and develop action plans for improvement
5. Government action
6. Management audits
Managers administer a standard survey involving 20 components of safety in general
7. Stress management
Teach people how to deal with stressors, e.g., exercise; stretch and flex
Poster campaigns

6. Approaches to Safety Mgt
9. Personnel selection
During the hiring process, screen out people likely to be injured
10. Near miss reporting
Every approach to safety requires that we examine the human element.
Without research, we’d be lost. Most research does not support commonly held beliefs (p. 10)

7. Ch 2 – Starting with Theory
A set of guiding principles that makes it possible to evaluate the validity of program goals and intervention strategies.
In a total safety culture:
People feel responsible for safety
Go beyond the call of duty to ID unsafe things & intervene to fix them
Safe practices are supported by reward from supervisors
People actively care for themselves and others
Safety is a value linked with every priority in the org.

8. Safety Culture Requires attention to three factors:
Person
Knowledge, skills, abilities,
Environment
Equipment, tools, machines, etc.
Behavior
Complying, coaching, recognizing, communicating, etc.
Person-based vs behavior-based (p 21)
Describe each briefly

9. Ch 3 – Paradigm shifts The old three E’s The new three E’s Engineer
Educate
Enforce
The new three E’s
Ergonomics
Empowerment
Evaluation

10. 10 Required Shifts in Thinking/Action
From gov’t regulation to corporate responsibility
From failure oriented to achievement oriented
Earning R+ or avoiding R-???
From outcome focused to behavior focused
From top-down control to bottom-up involvement
From individualism to teamwork
From piecemeal to systems approach
From fault finding to fact finding
From reactive to proactive
From quick fix to continuous improvement
From priority to value