1. The Leadership Challenge Business Procedures 812
James J. Lehman DC, MBA, DABCO
University of Bridgeport College of Chiropractic

2. The Leadership Challenge
The most trusted source on becoming a better leader

3. Chiropractic Leaders
Why should you become a leader?

4. Effective Leaders
Leaders are more effective in meeting job-related demands

5. High Performance Teams
Leaders create higher-performing teams

6. The Leadership Challenge
Leaders foster renewed loyalty and commitment

7. The Leadership Challenge
Leaders increase motivational levels and the willingness to work hard

8. The Leadership Challenge
Leaders possess high degrees of personal credibility

9. The Leadership Challenge
Leadership is about relationships, credibility, and what you do…

10. The Leadership Challenge
Leadership is everyone’s business…

11. Myths About Leaders Leaders are born Position produces leaders
Leadership can’t be learned

12. The Leadership Challenge
The development of leadership skills begins with belief… with belief in oneself

13. The Leadership Challenge Action Steps
Set achievable “stretch” goals and commit to writing

14. The Leadership Challenge Action Steps
Decide to be a “life-long” learner

15. The Leadership Challenge Action Steps
Conquer your fears and doubts

16. The Leadership Challenge Action Steps
Utilize positive affirmations

17. Five Practices of Exemplary Leadership
Model the way
Inspire a shared vision
Challenge the process
Enable others to act
Encourage the heart

18. Five Practices of Exemplary Leadership Model the way
Leadership is a reciprocal process between those who aspire to lead and those who choose to follow

19. What people look for and admire in their leaders
Honest
Forward-looking
Competent
Inspiring

20. Model the Way
Credibility is the foundation of leadership

21. Credibility Makes a Difference What employees perceive does affect their actions
Proud to tell others they’re part of your organization
Feel a strong sense of team spirit
See their own personal values as consistent with those of the organization
Have a sense of ownership

22. Low Credibility Also Makes a Difference What employees perceive does affect the organization
Produce only if they are watched
Motivated primarily by money
Say good things about the organization publicly but criticize it privately
Consider looking for another job if the organization experiences problems
Feel unsupported and unappreciated

23. Five Practices of Exemplary Leadership Inspire a shared vision
“One of the most important practices of leadership is giving life and work a sense of meaning and purpose by offering an exciting vision.”

24. Inspire a Shared Vision “Anything the mind can conceive and believe, it can achieve.”
Take time to imagine your ideal clinical situation
Write it down
Believe it…

25. Inspire a Shared Vision Imagine the possibilities
Leaders are possibility thinkers, not probability thinkers

26. Inspire a Shared Vision Imagine the possibilities
Probabilities must be based upon evidence strong enough to establish presumption

27. Inspire a Shared Vision Imagine the possibilities
Possibilities are not based upon the evidence but they are achievable

28. Inspire a Shared Vision Imagine the possibilities
All new ventures begin with possibility thinking, not probability thinking

29. Inspire a Shared Vision Imagine the possibilities
The probability is that most new businesses will fail and most social reforms will never get off the ground

30. Inspire a Shared Vision Imagine the possibilities
Why is the new chiropractic business less likely to fail?

31. Inspire a Shared Vision Take pride in being unique
You are unique as a chiropractic physician…

32. Inspire a Shared Vision Take pride in being unique
You were trained to provide evidence-based chiropractic medicine

33. Inspire a Shared Vision Take pride in being unique
You are trained to heal people and relieve human suffering with intelligent touch…

34. Inspire a Shared Vision Take pride in being unique
You are trained to develop professional relationships with patients and providers…

35. Inspire a Shared Vision Take pride in being unique
Patients will seek you out when other treatments fail

36. Rehearse with Visualizations and Affirmations
Mental rehearsal involves imagining what it will be like to attain your goals

37. Rehearse with Visualizations and Affirmations
Positive affirmations involve personal, present-time, and positive statements

38. Rehearse with Visualizations and Affirmations
Each of these actions should be repeated daily…

39. The Leadership Challenge
Leaders are expected to be enthusiastic and positive about the future

40. The Leadership Challenge
They are expected to be inspiring—a bit of the cheerleader, as a matter of fact

41. The Leadership Challenge
Being upbeat, positive, and optimistic about the future offers people hope

42. Challenge the Process Innovate and create
Be receptive to new ideas
Be open to change

43. Challenge the Process Innovate and create
Admit your mistakes and learn from them
Progress with discipline

44. Challenge the Process Progress with discipline
Established procedures annoy us, and yet we expect trains to run on time.

45. Challenge the Process Progress with discipline
Maximizing profitability requires repetitious behavior plus evaluation and management skills

46. Challenge the Process Repetitious work is tedious
Successful chiropractic physicians become very proficient and continue to enjoy the practice of evidence-based chiropractic medicine

47. Challenge the Process Repetitious work is tedious
Life-long learning enhances the probability of both success and happiness in clinical practice

48. Enable others to act Foster collaboration
Collaboration improves performance
Create a climate of trust
Facilitate interdependence

49. Encourage the Heart Recognize Contributions
Focus on clear standards
Expect the best
Pay attention
Personalize recognition

50. Encourage the Heart Celebrate the values and victories
Create a spirit of community
Tell the story
Set the example

51. Celebrate the Values and Victories by Creating a Spirit of Community
Demonstrate caring
Show passion and compassion

52. Celebrate the Values and Victories by Creating a Spirit of Community
Be a cheerleader—your way
Schedule celebrations
Have fun

53. Celebrate the Values and Victories by Creating a Spirit of Community
Set the example—plan a celebration right now…

54. My Reason to Celebrate!

55. And Yours…

56. My Goals
To provide high quality education and mentoring that will benefit you and your patients…

57. It has been a pleasure serving as one of your professors.