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Tracking performance John Thorpe, Director 25 June 2013.

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Presentation on theme: "Tracking performance John Thorpe, Director 25 June 2013."— Presentation transcript:

1 Tracking performance John Thorpe, Director 25 June 2013

2 Tracking performance Why? How? Inputs Activities/functions Outcomes

3 From 2012-2013 Tackling tax credits error and fraud

4 From 2012-2013 Tackling tax credits error and fraud

5 From 2012-2013 Tackling tax credits error and fraud

6 2012-2013 Progress in tackling tobacco smuggling

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8 2012-2013 Progress in tackling tobacco smuggling

9 2012-2013 Progress in tackling tobacco smuggling

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11 Activities and functions
Procurement, finance, IT etc assessment models Organisational capability models Activities and outputs

12 Outcomes Relate to citizen experience Often measurement difficulties Measure status or genuine impact?

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15 Tracking performance Expenditure data Performance data Links from inputs to outcomes Scrutiny capacity Partnerships Committee programme strategy Looking forward

16 From 2010-2012 The compliance and enforcement programme


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