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Session 5 Social Norms and Bystander Intervention
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Some ground rules Confidentiality Appropriate language Attendance
We will be learning and working together as a group in this programme Some of the material we will be discussing will be sensitive and some of us will have had personal experience of the things we discuss We will all be be respectful of personal emotions as we learn Some ground rules Confidentiality Appropriate language Attendance Communicating with the facilitator Please be aware that we will be talking about sensitive issues and issues that might have affected you or people you care about. If you feel uncomfortable or upset it is fine to leave the space. Facilitators will understand and are trained to help you.
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Social Norms feedback
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4 Stages for intervention
1. Notice the event 2. Interpret it as a problem 3. Feel responsible for dealing with it 4. Possess necessary skills to act Adapted from Berkowitz, A. (2009) Response Ability: A Complete Guide to Bystander Intervention, Beck & Co., p.10
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New Zealand bystander video
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Discussion questions Who could have intervened to stop this happening?
When could they have intervened?
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Bystanders The Flatmate The Stranger The Bartender The Best Friend
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Bystander Intervention Options
OR Decide to Intervene During the incident After the incident Confrontation: Set limits or express feelings Change the focus: Non-participation Change the subject Interrupt / distract Change the person/shift attitudes Assess norm Engage allies & bystanders Make a plan Develop a support for next step Offer support to the victim Indirect (to the bystander) Direct (to the offender) Adapted from Berkowitz, A. (2013). A Grassroots’ Guide to Fostering Healthy Norms to Reduce Violence in our Communities: Social Norms Toolkit. USA: CDC. Online at
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Range of Behaviours Mutually flirtatious, playful
Healthy, age-appropriate, mutually respectful, safe Mutually flirtatious, playful Situation- or age-inappropriate or non-mutual Harassment Sexually abusive & violent Adapted from Cordelia Anderson via Tabachnick, J. (2010). Making a Difference: Your role in preventing sexual violence on campus. NSRVC.org/saam 11
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Golden Rule Only intervene when it is safe for you to do so. If not safe, in an emergency, dial 999
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DURING AFTER WHEN? Advantages Disadvantages
Adapted from Berkowitz, A. (2009) Response Ability: A Complete Guide to Bystander Intervention, Beck & Co., chapter 3.
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How might you intervene in the moment?
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Suggestions Shift the focus Confrontation
Interrupt the behaviour (diversion / distraction) Don’t respond Don’t laugh or engage Leave Deflection – changing the subject Reframe – change the remark into something positive Confrontation Say why it is unacceptable Say why it bothers you Raise consequences that the offending person identifies with
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How might you intervene later?
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Suggestions Confrontation Shift the person / change attitude
Ask another person to intervene Offer help to the victim
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Confrontation - I care - I see - I feel - I want - I will
Express interest in offending person Give reasons why you are concerned Share how you/others feel Ask if the offending person understands your point Look at alternative behaviour/ support them in change Adapted from Berkowitz, A. (2009) Response Ability: A Complete Guide to Bystander Intervention, Beck & Co., pp.42-44 - I care - I see - I feel - I want - I will Adapted from
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Shift the person / change attitude
Make them understand why they behave as they do and why their behaviour is problematic so you change their attitude Needs a conversation with respect for all – listening is important Identify what is underlying the behaviour Engage in ‘open talk’ – show interest in understanding the person and why they behave as they do Adapted from Berkowitz, A. (2009) Response Ability: A Complete Guide to Bystander Intervention, Beck & Co., pp.47-51
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