1. Smart Personal Console (SPC)

2. Smart Personal Console Overview
SPC allows users more control over their personal communications settings. Users can view/set:
Received calls
Buttons on their phones (dependent on system administrator settings)
Forwarding options
Follow-Me options
Unified Messaging options (Voic -to- )
Voice Messaging
Scheduling

3. Logging In From you browser type in the IP address of the system.
You can get this from your system administrator.
On the IP1000 click the blue link to go to the user login page. You will get a screen like this for the IP Use the USER LOGIN option.
For all other IPitomy systems,
type in your extension number and Mailbox PIN number. Then press LOGIN to access your SPC Page.
IP1000
IP1200/IP1500/IP2000 Systems

4. Home
This screen provides a quick summary of received calls and voice mail messages.
A red handset symbol next to a phone number or a message means you can click on that number to return a call to that person.
When the Dial screen appears, press Call.
When your phone rings, simply answer the phone and the call will go through.

5. My Account
Selecting My Account provides access to several options. To access these features, your account must be enabled to do so. Check with your system administrator.
Voice Mail Settings
Follow Me
Call Forwarding
My Phone Settings
My Schedule

6. Voic Settings
The mailbox number and name cannot be changed by you. Your mailbox number is the same as your extension number.
When a new message comes into your voic box, it will be sent to your and remain in your voic box. If you do not want your message waiting light to come on with new messages, select this.
If you want to hear the caller ID along with your messages select YES.
The envelope message plays the number of new and old messages and the time and date the message was left.
You can change your Password (PIN) and your address. This is the address that a copy of your voic message will be sent to.
To enable voic -to- , select yes. Your voic will be sent to your account as an attachment.
To delete all voic and only receive it as select yes.
Allows user to rerecord message
Allow callers to dial “0” for the operator from the mailbox.
Messages can be automatically deleted from the voic system after a programmable number of days. Since you may have your messages in and in the voic system, this eliminates the need to clean out old messages in the voic system.

7. Call Forwarding
Your extension can be forwarded to another number. This can be
setup for Unconditional, Busy, No Answer or Unavailable.
Unconditional Forwarding – All incoming calls are forwarded to the number in the box. Choose the PSTN NUMBER option to send calls to a regular phone number like home or a cell phone.
To forward to another extension select the extension from the drop down list. To turn forwarding off, choose the DISABLED option.
If you choose to forward unconditional, the options can be enabled and disabled from your phone by dialing the codes for “forward on” (*91), “forward off” (*90) or “change forward number” (*92)
Busy, no answer and unavailable forwarding cannot be changed from the phone. Only “Unconditional” forwarding can be enabled or disabled from your phone.

8. Follow-Me
To set up your Follow-Me settings, select Numbers and settings from the Follow-Me menu.
The Follow me feature will attempt to call an alternate list of numbers if callers are not able to reach you at your extension.
Follow-Me Options
Play an optional message notifying callers that the system will attempt to reach you
Record the callers name and play it to you for screening calls. You will be offered the opportunity to press 1 to accept or 2 to reject the call.
Play an unreachable message to the caller.
Setup allows you to create a list of numbers for Follow-Me to call.
Set the priority number for calling additional numbers. Setting them all the same means they will be called at the same time. Setting the priorities to different values like 1, 2, 3 will result in trying 1 first, 2 second and 3 third.
The “Use” check box must be selected to enable calling a number. 

9. My Phone Settings
Use My Phone Settings to change button programming on your phone … add speed dial numbers, monitor the busy status of up to 5 other phones, and add feature buttons.
There are 20 soft key buttons in the top button mapping section on IPitomy IP550 phones.
They are grouped in groups of 5 with a more key to display the next group.
Select the button type from the drop down list
Bill
Type in a label. This is what you will see on the screen 1 2 3 4 5 6
Type in the value (the number you want for speed dial) or select from the drop down list.
The button programming screen has the buttons numbered 1 thru 20.
The numbers start on the left side and move down and over to the right side

10. My Schedule
A Schedule is a way to send your calls to alternate destinations based upon day and time. This feature requires that the schedule feature is enabled. You should consult your System Administrator before using this feature.
Choose the in hours destination
Set the hours
Choose the outside hours destination
Select forwarding options