1. Dell Asset Return Important Facts
Important Facts
Shipping supplies should arrive 3—5 business days after the order is entered
Each order is assigned a unique OnePak number
An is sent directly to the former employee’s personal address and contains:
OnePak number
Shipping Label printing instructions
Contact information as it was entered by HR Operations
Summary of order
OnePak customer service contact information
HR Operations will monitor the order until assets are returned
Responsibilities of the former employee:
Retrieve and print shipping labels
Package assets
Arrange for shipping via UPS
The following slides detail the process
Use the OnePak number to enter the Dell Return Center label creation tool
View and edit return address for your waybill
View and edit your address to which waybills may be sent
Associate Dell service tags with the OnePak request
Determine which waybills you are ready to print
Specify if you need UPS pickup, if UPS has regularly-scheduled service at your site, or if you intend to drop off the items at a UPS site
Print paper waybills directly from the Dell Return Center website
a PDF copy of one or more waybills to yourself or someone else for printing at a later time
Use Dell Return Center to track the progress of your OnePak request for shipping supplies and return transit of your assets to Dell ARS in Texas

2. Use the OnePak number to enter the Dell Return Center label creation tool

3. View return address for your waybill

4. Edit return address for your waybill

5. Associate Dell service tags with the OnePak request

6. Determine which waybills you are ready to print

7. Specify how you wish to engage UPS for pick-up services

8. Print paper waybills directly from the Dell Return Center website

9. Email a PDF copy of one or more waybills

10. Track the progress of your request for packing materials and return transit of your equipment