1. Planning & Rollout of Accessible & Human-centred Public Transport Services
Ann Frye
Ann Frye Ltd

2. Who needs to travel ?
Ann Frye Ltd
28/02/2019

3. What do they all have in common?
They want public transport that is:
Available
Affordable
Accessible
Safe
Reliable
For some these are “nice to haves”;
For others they are essential requirements for travel.
Ann Frye Ltd
28/02/2019

4. Planning Issues and Challenges
Ann Frye Ltd
28/02/2019

5. Building Barriers
Too many European transport systems are still planned and run by and for engineers and policy makers – not for passengers;
In some cases this is due to historic legacy;
In others we see the same mistakes repeated in modern systems.
Ann Frye Ltd
28/02/2019

6. Causing Confusion
Too often signs & information are the responsibility of people who work in the system – not those who travel through it!
Even good signage cannot compensate for bad planning.
Ann Frye Ltd
28/02/2019

7. Making assumptions “Pedestrian friendly” initiatives can mean:
Getting to public transport can be the biggest problem;
“Pedestrian friendly” initiatives can mean:
Long walking distances to/from public transport stops;
Lack of resting places;
Frightening mix of vehicles and pedestrians
Ann Frye Ltd
28/02/2019

8. Planning for accessibility
Ann Frye Ltd
28/02/2019

9. Involving users in design
Ann Frye Ltd
28/02/2019

10. Starting with low cost improvements
Ann Frye Ltd
28/02/2019

11. Design for All
Ann Frye Ltd
28/02/2019

12. Giving people confidence
Ann Frye Ltd
28/02/2019

13. Key Points
Accessibility should be an integral part of planning and design – not an added “special” feature;
Planning and design should always involve users from the earliest stages;
Principles of Universal Design adopted at the planning stage will lead to the most effective and user-friendly solutions.
Ann Frye Ltd
28/02/2019

14. Why does it matter?
Because accessibility is both an economic and a social imperative;
Without it, many people cannot live independent lives;
In 21st Century Europe that is simply unacceptable!
Ann Frye Ltd
28/02/2019

15.
Ann Frye
Ann Frye Ltd