1. Prepared and Presented By:- Abhishek Rautela
SEPG Process Areas
Prepared and Presented By:- Abhishek Rautela
For Internal use only .

2. QMS Overview ~NST 15 9

3. Structure of QMS Quality Manual:
Map against ISO and CMMI level 3 concepts
Summary of the entire system
Policies and Procedures:
Quality Policy
Antivirus Policy
Transport Policy
Processes:
The QMS of NST consists of 15 processes in compliance with the ISO 9001:2008 standards and CMMI
Guidelines and Checklists:
Various Guidelines and checklist are used for complying with the defined processes and assure quality in the delivered product
Templates:
The QMS of NST has various templates for providing quality in work at various phases of the project’s lifecycle

4. OPD & OPF
Organizational Process Development and Improvement Process is to facilitate in developing new processes, identification of process improvements based on periodic review of the deployed Quality Management System and resolve any issues of development or implementation of QMS.
Reference Process(QMS) :Organizational Process Focus and Definition.
Reference Guidelines: SEPG Guidelines
Key Players\Group: SEPG Group.

5. OPD & OPF Process Start Stop SEPG Roles & Responsibilities:
Entry Criteria :
1. Periodic Review of quality management system
2. Process Change request
SEPG Roles & Responsibilities:
Process identification and definition
Process deployment and process training
Process Improvement
Process Reviews through SEPG meetings.
Tasks:
Organizational Quality Assurance Plan .
Process Assessments.
Handling change requests for QMS Documentation
Review of Project level tailored processes
Training of Process Improvement
Pilots and To institutionalize Best practices.
Output:
Assessed and Base lined QMS
Processes ,Guidelines & Templates
Updated QA Plan.
Stop

6. Training
Training is a critical element of any strategy.  Training is necessary for employees, supervisors and staff members. Training is a process whereby an individual acquires job-related skills and knowledge. It is very important at every stage starting from the induction, getting the employees trained on new higher technology, enhancing their skills towards handling complex tasks and Increasing employee motivation and loyalty to the business
Reference Process (QMS):-Training Process
Key Players\Group:-SEPG ,Project Managers ,Training Manager.

7. Training Process Start Stop Roles & Responsibilities: Sr. Management
Entry Criteria :
1.New Employees 2.New Technology , 3.Client Need
4. Improvement , 5. Organizational Change, 6.Others
Roles & Responsibilities:
Sr. Management
HR/ Training Manager
Project Manager\Technical Manager
Tasks
Identification of training needs
Planning\Execution
Feedbacks / Evaluation
Output
Training Plans
Feedback forms
Skillset Updation
Stop

8. PPQA
The purpose of the QA process is to ensure that the products and processes conform to specialized requirements, established plans, standards and procedures .
Reference Process(QMS) :Quality Assurance
Key Players\Group: QA Group, SEPG and CM group.

9. PPQA Process Start Stop Roles & Responsibilities:
Entry Criteria:
1. Documented project plans and processes
2. Commitment to QA as per ISO 9001:2008standards
3. QA Lead has been trained in the QA Process
Tasks:
.Establish and select QA organization or function
Establish and maintain the plan for the QA Process
Create and maintain QA procedures and checklists
Resource and perform QA as described in the Plan
Identify and select QA training
Conduct Audits
Monitor and control the QA Process
Objectively evaluate the QA Process
Collect improvement information
Roles & Responsibilities:
QA:Monitors that QA Group implements
this function.
SEPG: Senior Management: periodically reviews
SEPG: Maintenance and improvement of the
Engineering and PM processes
Output:
Results of reviews, product
evaluations, and process audits.
NC Report.
Metric Report.
Stop

10. Conclusion
Thank You