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Strategic Communication for Recreation & Business Program Managers
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Why We Do What We Do WHAT: We deliver Family & MWR Programs and Services to the Army Family world-wide. HOW WHAT WHY HOW: Via established programs and program standards under an organizational structure. WHY: ?
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The “So What” Exercise List 4-5 impacts that would occur if your program ceased to exist. What are the implications: To the customers? To the employees? To the other FMWR programs? To the Garrison? To the Army?
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Uniqueness Indicate, in a few sentences, why and how your activity is different. Provide unique factors you consider in an effort to meet your customer’s needs.
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Allies / Community Partners
Army Priorities- How do Recreation and Business Tie In? Retention Resiliency Allies / Community Partners Army Values As a group, provide specific examples for your assigned priority Chart your answers Brief to large group
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Briefing Styles Style Advantages Extemporaneous Encourages Eye Contact
& Conversational Manuscript Exactness Memorization Concentration on Delivery
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Building a Brief How do you build a brief?
As a group, chart your ideas
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Building a Brief SITUATIONAL ANALYSIS PREPARATION: CONSTRUCTION
The purpose The type of presentation (format) The audience The environment PREPARATION: CONSTRUCTION What goes into a presentation? What should not be included? How is it organized? What comes first? What comes last? PREPARATION: VISUAL AIDS What are some types of visual aids? When and why would you use them? What are some guidelines for using visual aids? 1. SITUATIONAL ANALYSIS: How can you obtain the necessary information? The purpose The type of presentation (format) The audience The environment 2. PREPARATION: CONSTRUCTION: What goes into a presentation? What should not be included? How is it organized? What comes first? What comes last? 3. PREPARATION: CONSTRUCTION: What are some types of visual aids? When and why would you use them? What are some guidelines for using visual aids? 4. DELIVERING THE PRESENTATION: What are some guidelines for effective speaking? (“It’s not just what you say, but how you say it.”) What factors need to be considered as you deliver a presentation? What are some suggestions for controlling nervousness? 5. FOLLOW-UP: What actions should be taken after a presentation? Why? When? For whom?
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Building a Brief DELIVERING THE PRESENTATION FOLLOW-UP
What are some guidelines for effective speaking? (“It’s not just what you say, but how you say it.”) What factors need to be considered as you deliver a presentation? What are some suggestions for controlling nervousness? FOLLOW-UP What actions should be taken after a presentation? Why? When? For whom? 1. SITUATIONAL ANALYSIS: How can you obtain the necessary information? The purpose The type of presentation (format) The audience The environment 2. PREPARATION: CONSTRUCTION: What goes into a presentation? What should not be included? How is it organized? What comes first? What comes last? 3. PREPARATION: CONSTRUCTION: What are some types of visual aids? When and why would you use them? What are some guidelines for using visual aids? 4. DELIVERING THE PRESENTATION: What are some guidelines for effective speaking? (“It’s not just what you say, but how you say it.”) What factors need to be considered as you deliver a presentation? What are some suggestions for controlling nervousness? 5. FOLLOW-UP: What actions should be taken after a presentation? Why? When? For whom?
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What to Avoid Jingling Change Rocking Wild Gestures Monotone
Rate of speech Inappropriate Volume Improper Non-Verbal Cues
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The Importance of Nonverbal Cues
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Strategic Communication for Recreation & Business Program Managers
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HOMEWORK: What’s Your Elevator Pitch?
As an individual, your elevator pitch for your program? Pair & Share Remember to tie-in everything we have discussed
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