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Public Service Delivery

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Presentation on theme: "Public Service Delivery"— Presentation transcript:

1 Public Service Delivery
Geetanjali Upadhyaya, Gyan Laxmi Shrestha, Rameshwor Bhandari

2 Modality Institutions of service delivery Organization visit
Debriefing Service delivery and accountability Food for thought ACMD-2018 2/28/2019

3 ACMD-2018 2/28/2019

4 Public service is expensive. Service seekers are often ignored.
Do you agree? Public service is expensive. Service seekers are often ignored. Quality of public service is increasing. Public awareness and so the expectations have increased. ACMD-2018 2/28/2019

5 Public service delivery in Nepal
Two lenses Public service delivery in Nepal Service providers lens Service seekers lens ACMD-2018 2/28/2019

6 Organization Visit Group division 4 groups Agenda
Group A: Institutional arrangements Group B: Service Orientation and people interface Group C: Accountability Group D: Quality of Service ACMD-2018 2/28/2019

7 What institutional arrangements have been made to effectively deliver services by Metropolitan Police Range, Lalitpur? ACMD-2018 2/28/2019

8 Thank you ACMD-2018 2/28/2019


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