1. Public Service Delivery
Geetanjali Upadhyaya, Gyan Laxmi Shrestha, Rameshwor Bhandari

2. Modality Institutions of service delivery Organization visit
Debriefing
Service delivery and accountability
Food for thought
ACMD-2018
2/28/2019

3. ACMD-2018
2/28/2019

4. Public service is expensive. Service seekers are often ignored.
Do you agree?
Public service is expensive.
Service seekers are often ignored.
Quality of public service is increasing.
Public awareness and so the expectations have increased.
ACMD-2018
2/28/2019

5. Public service delivery in Nepal
Two lenses
Public service delivery in Nepal
Service providers lens
Service seekers lens
ACMD-2018
2/28/2019

6. Organization Visit Group division 4 groups Agenda
Group A: Institutional arrangements
Group B: Service Orientation and people interface
Group C: Accountability
Group D: Quality of Service
ACMD-2018
2/28/2019

7. What institutional arrangements have been made to effectively deliver services by Metropolitan Police Range, Lalitpur?
ACMD-2018
2/28/2019

8. Thank you
ACMD-2018
2/28/2019