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Overall Timeline (All Deployments)
Project Status – March 4 to 15, Revised slides 2, 3, 11, 3/26/2019 Overall Project Status Summary Category Status Comments Overall Y Program is on track, per timeline, scope and budget DG2 Training content development and UAT framework are behind and mitigations in place to reduce risk to delivery Schedule Analyzing overlap between DG2 and DG3 tasks Monitoring scope and timing of Budgeting Tool, Continuing Education, Online Admissions Application, Physical Assets and OBIA implementations Scope RTM needs to be updated to validate original RFP requirements have been implemented, tested, and end users trained on the processes and functionality Budget G Currently tracking under budget New Technology Plan approved as well as Stage Gate #3 for OFM/OCIO Technology Pool funding Executive Summary The project is tracking per schedule and under budget. Review and definition of scope for each deployment continues due to the rework of key solutions. Each Deployment Group (DG) is now engaged in the project at some level. DG2 is in the Construct Phase. The ctcLink project team completed the Functional Testing phase in preparation for System Integration Testing (SIT). DG 3 is in the Structure Phase, focused on Business Process Fit/Gap sessions (BPFG) through May. DG4 is in the Initiation Phase and has begun public status reporting on the Initiation Phase activities and deliverables. DG5 is also in the Initiation Phase, with project managers getting trained soon on the public status reporting process and DG6 is close behind to begin those activities. Contract negotiations are in progress for the new Continuing Education solution and the Online Admissions Application (OAA) work group is actively pursuing an OAA replacement. The Budget Planning work group is reconvening to start the review and finalization of business and technical requirements. Overall Status Summary per Deployment Group DG# Status Comments DG2 Y Training content development and UAT framework are behind and mitigations in place to reduce risk to delivery DG3 G College resources have been engaged in GDA Courses and BPFG Workshops. PMs have started reporting their college status DG4 DG4 status reporting has begun with the ctcLink Initiation Phase OCM Readiness Roadshow successful college visits Overall Timeline (All Deployments)
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Top Risks Reported – as of March 1, 2019
LEGEND: Critical High Moderate Low C H L M Risk Level Risk Description Mitigating Actions Submitted by (name, org/college), Deployment Group & Date Risk Owner (s) H Chart of Accounts (CoA) – User adoption and successful deployment (scheduled for July 1, 2019) is critical for Deployment Group (DG) 2 timeline. Update: FIN team will build out a MS Project Plan for CoA and distribute to the colleges. CCS also hired resources to help out staff to free them up to focus and work on CoA. *Refer to CoA milestones tracking in this report. Emmett Folk, ctcLink PM for FIN & HCM Team DG2 Impacted, Risk Date: 10/12/2018 Emmett Folk ctcLink Technical – Third-party integration retrofits for products released and managed by ERP Support and Application Services Update: CyberSource, Highpoint and Clean Address: retrofit and unit testing complete. Nelnet and 25 Live in review status. Schedule for FIT testing are in progress. Tara Keen, ctcLink Assistant Project Director DG2 Impacted, Risk Date: 1/8/2019 Tara Keen, Chandan Goel, Sandy Main Testing – Functional testing may not be completed by the due date in the project schedule. Scheduled to be completed by 2/19/19. Functional analysts have many overlapping tasks that they are working on. Update: Risk was closed, deadline was met. Tami Whitney, Test Manager D2 Impacted, Risk Date: 1/23/2019 Tara Keen, Serena Hansen Top Issues Reported – as of March 1, 2019 LEGEND: High Moderate Low H L M Issue Level Issue Description Status Update Submitted by (name, org/college), Deployment Group & Date Issue Owner (s) H ctcLink Training - The development of the Training content is behind schedule due to the alignment of the training team and new approach to Training delivery. The training scope content is being defined and we are currently working with a vendor to help address the delay in the buildout of training content in preparations of training delivery for DG2 colleges and SBCTC. Dani Bundy, ctcLink OCM & Training Manager DG2 Impacted, Tied to Risk Date:11/9/2018 and Issue Date:12/19/2018 Dennis Colgan ctcLink SF (Student Financials) – Extract Logic for conversion needs to be reviewed for Cycle 3. Update: SF Conversion extract logic has been modified to resolve the negative number issue encountered during Cycle #3. The number of errors have been significantly reduced. John Henry Whatley, ctcLink PM for CS Team DG2 Impacted, Issue Date:11/12/2018 Chandan Goel 2
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Y ctcLink Quality Assurance Scorecard Overall Status
Moran Technology Consulting Report: February 2019 Overall Status Y ctcLink Quality Assurance Scorecard - Moran Technology Consulting , November 2018 STATUS PROJECT AREA DESCRIPTION / NOTES G SBCTC/Governance Governance framework continues to work as expected. On 2/28 Steering Committee approved moving two colleges from DG 4 to later deployment groups. Project Management Project Management Office (PMO) is fully staffed, working well together and continuing to address improvements in project management processes. Y Phase Scope QA concerned about implementation schedules for replacement solutions. Impacts to scope and schedule for DG2 and DG3 will be more defined once solutions are selected. Schedule Status DG2/DG3/DG4 schedules and resource constraints now directly impact all deployment groups. Schedule compression and key project resources are heavily allocated to tasks. R Training This work stream is red, but is trending yellow. PMO taking appropriate actions (reallocating leadership and working with vendor on development support) to recover the schedule. Testing This work stream is yellow, but is now trending green due to changes made by the PMO. DG2 Testing work stream relies heavily on availability and expertise of functional project staff. Configurations / Data Conversion DG2 colleges have completed Cycle 3. Cycle 4 planning and technical preparation are in progress. Chart of Accounts has been configured. FirstLink colleges (FLCs) need to take ownership over their data management. Organizational Change Management (OCM) OCM is actively engaged in multiple areas, all focused on getting DG2 and DG3 colleges ready for deployment. DG4 preliminary activities have started and remaining Common Process Workshops (CPWs) are scheduled for completion by August 2019. Project Staffing Staffing is adequate at this time, contract scope has been extended for all 3 pillars. Overlap of DG2, DG3 and DG4 may require additional resources. Technical Environment A number of recent problems with the environments have surfaced that impact the DG2 project schedule and are currently being addressed. LEGEND GREEN YELLOW RED Risk Description: Low risks may be encountered. NO immediate action needed Moderate risks may be encountered. Serious deficiency and action item recommended. High risks may be encountered. Needs to be escalated and can impact project effort or cost.
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WA State Office of the Chief Information Officer (OCIO) Oversight
WA State Office of the Chief Information Officer (OCIO) Oversight as of March 2019 Overall Status Y WA State Office of the Chief Information Officer (OCIO) Oversight WA State Office of the Chief Information Officer (OCIO) Oversight OCIO Conditions to new ctcLink Investment Plan Approval Status G 1 Project must remain in line with SBCTC and OCIO policies Ongoing 2 QA (Moran) to report to ctcLink executive sponsor and State CIO Complete 3 Follow pre-determined OFM funding gates and approvals 4 Monthly status reporting 5 Continue reporting on Remediation items in Integrated Work Plan Y 6 OCIO approval of the 4 remediation solutions: Budgeting tool, Continuing Education Application, Online Admissions Application In Progress 7 OCIO must be notified prior to use of contingency funds N/A 8 Perform a post-implementation review (lessons learned) after each deployment and post on the OCIO dashboard within 30 days of go-live Planned as Activities in Project Work Plans 9 Process and timeline for filling the SBCTC CIO position by 1/31/2018 ctcLink Technology Pool Status and Gate # Status G -- Pre-IT Pool Implementation, Stability & Remediation Approved 1 Planning & Remediation 1/1/2018 2 DG2 – Initiation & Structure Phase 3 DG2 – Construct Phase DG3 – Initiation & Structure Phase In Progress 1/1/2019 4 DG2 – Transition & Deploy Phase DG3 – Construct Phase DG4 – Initiation & Structure Phase Future 7/1/2019 5 DG3 – Transition & Deploy Phase DG4 – Construct Phase DG5 – Initiation & Structure Phase 1/1/2020 6 DG4 – Transition & Deploy Phase DG5 – Construct Phase DG6 – Initiation & Structure Phase 7/1/2020 7 DG5 – Transition & Deploy Phase DG6 – Construct Phase 1/1/2021 8 DG6 – Transition & Deploy Phase 7/1/2021 9 Contingency Deployment N/A 1/1/2022 Note: New ctcLink Investment Plan approved by OCIO, with above conditions, on Jan. 19, 2018.
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Budget Status – as of Feb. 28, 2019
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Pillar Status – March 4 to 15, 2019 Human Capital Management
Campus Solutions G Accomplished this period DG3 BPFG Sessions for CS Core, SF and FA DG2 Cycle 3 Data Validation Handoff SF CPW - Cashiering Begin DG3 FIT Begin DG2 SIT Begin DG2 Cycle 4 Crosswalk activities Complete DG2 Cycle 3 Data Validation Third-Party Retrofit Testing DG3 BPFG Assignment Follow Ups (WebEx) DG2 Fluid Navigation Collection Development Continue OAA Quick Win development Continue work on SAP Modification Continue work on SF Third-Party Billing/Invoice Continue UAT material planning/build Review of Training materials Interviews held – CS Core vacant position Alliance Conference Planned for next period Hold CS Core, SF and FA DG3 BPFG Sessions DG2 SAP Conversion (Clark) DG2 Cycle #4 crosswalks Continue SAP CPW modification work Complete SF remediation item (Third-Party Billing) Continued Dual Processing testing Planned, but not completed Clark SF Conversion Clark SAP Conversion Human Capital Management G Accomplished this period Held DG3 BPFG Sessions for HR Core Business Process Review and HR Core Configuration Workshop Held DG3 BPFG Session for Faculty Workload Business Process Review Held DG3 BPFG Session for Absence Management Business Process Review Began DG2 SIT Test Execution Continued DG3 BPFG material build Continued DG2 UAT diagram/scenario updates and content build Continued review of DG2 Training content structure and materials Continued DG2 configuration build out in FNC environment Planned for next period Complete DG2 Conversion Cycle 4 Configuration Updates in Gold Environment Hold DG3 BPFG Session for Payroll Business Process Review Hold DG3 BPFG Session for Talent Acquisition Management Business Process Review Complete DG3 Functional Test Scope Updates Continue DG3 BPFG Material Build Complete DG2 UAT diagram/scenario updates Continue DG2 UAT supporting content build Continue review of DG2 Training content structure and materials Financial Services G Accomplished this period Completed DG2 Conversion Cycle 4 Crosswalk Updates Held DG3 BPFG Session for Purchasing Business Process Review Held DG3 BPFG Accounts Payable Business Process Review Began DG2 SIT Test Execution Continued DG3 BPFG material build Continued DG2 UAT diagram/scenario updates and content build Continued review of DG2 Training content structure and materials Continued DG2 configuration build out in FNC environment Planned for next period Complete DG2 Conversion Cycle 4 Configuration Updates in Gold Environment Hold DG3 BPFG Session for T&E Business Process Review Hold DG3 BPFG Session for Grants/Contracts/Project Costing Business Process Review Hold DG3 BPFG Session for Billing Business Process Review Hold DG3 BPFG Session for AR Business Process Review Hold DG3 BPFG Session for Treasury Business Process Review Pillar Status – as of 6/8/2018
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Workstream Status – March 4 to 15, 2019
Communications G Accomplished this period Prepared ctcLink Roles Alignment executive summary for ctcLink Executive Committee Prepared draft, finalized GDA follow-up survey tool and created cover communication to send Communications templates and activities planning with OCM subgroup Working Group meeting prep and support Planned for next period DG4 check-in follow-up communications Draft internal ctcLink team survey Technical G CONVERSION Accomplished this period DG2: Successfully migrated Tech PS objects to Conversion environment. DG2: Successfully re-executed Course Catalog conversion after issue resolution. DG3: Cycle 1 Successfully moved all configurations to date into the Conversion environment. Planned for next period DG2: Prepare to establish Course Catalog in Production. – In Progress. DG3: Cycle 1 Conversion Activités. DEVELOPMENT FWL Package2 deployed to PROD. Retrofit work for True-up the SVL to PROD complete Development complete for OAA Quick-Win changes Retrofit work for Nelnet R-258 Transcript modification ENVIRONMENTS People Tools patch apply to all project environments except FNC. Completed Load testing questionnaire Completed TRA/TRB/TRC Environment builds People Tools patch STAT project Initiation Testing Y Accomplished this period Built SIT test plan by sprint in OTM Built initial DG3 functional test plan in OTM Began system integration testing Planned for next period Continue completing data requests to support the PETA (PeopleSoft Enterprise Test Automation) implementation Continue to build UAT materials Planned, but not completed Update test plan *If status is yellow or red, describe why. Overlapping project tasks that utilize the same resources may impact testing. Training Y Accomplished this period Worked with vendor on Finance training deliverables Completed 19 FIN overview scripts – currently at 46 % complete for script development Created UAT course and defined deliverables per trainer On boarded 2 new resources for HCM Pillar Planned for next period Continue to work on Pre-UAT training materials Continue work with Angela and Kaci to build custom list in SharePoint Planned, but not completed Build of Training content activities *If status is yellow or red, describe why. Large amount of materials needed with upcoming timelines. Organizational Change Management G Accomplished this period Completed College Relations and OCM Check in’s with DG4 colleges Continued work facilitating BPFG sessions, logistics, registration sheets, webex sessions, etc. Created and sent GDA Survey for DG3 participants Planned for next period Continue to work with CPW Facilitators and Functional Teams to determine scope for upcoming sessions Continued planning for Guided Pathways Requirements Gathering Workshops
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Deployment Group 2 Timeline (High Level Phases)
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Deployment Group 2 Self-Reported Status – March 4 to 15, 2019
Clark College G Accomplished this period Winter quarter meetings held – Economic and Community Development, and Instructional Council Cycle 3 Data Validation completed. Created a number of queries to assist with 100% validation. Executive Sponsor second to campus Reviewed plan with IT-Services for all work in their area. Clark training courses needed – list together Planned for next period Continue to assign people and timelines to Change action work plan UAT testers being assigned SBCTC Agency Y Accomplished this period ADKAR Change Management Overview #2 completed March 8 Completion of approximately 80% of Data Validation for Cycle #3 March 15 – Cleared to begin Cycle #4 Cycle 4 Homework completed March 15 Planned for next period Planning an “Awareness” Overview for the agency – working with project team ECD March 18 Conversion Cycle #4 Data Validation preparation ECD 3/29 Planned, but not completed Planning additional opportunities for agency employees to view / learn more about ctcLink prior to training Looking for ways to gain efficiencies in next Data Validation cycle *If status is yellow or red, describe why. SBCTC completed approximately 80% for Cycle #3 Data Validation. Standing down on DV3 was fundamentally because data for DV4 will be similar or identical to DV3 due to many factors. Agreement made with Emmett Folk, Project Manager, to use remaining time prior to Cycle #4 Data Validation to be well prepared and caught up with daily work to engage in DV4. Community Colleges of Spokane R Accomplished this period Chart of Accounts – Budget/Fin team handed off initial draft 99% complete to SBCTC on March 15. Matt C requested weekly status meetings with Emmett Folk. Configuration, reviews and testing now through May 2. Planned for next period Security Role Redesign Waiting on documents from SBCTC Chart of Accounts Redesign College will start reviewing and testing new configurations Need to build/confirm list of all areas impacted by new department IDs and programs College ctcLink Roles – working on building out plan and responsibilities to support these college ctcLink roles. *If status is yellow or red, describe why. Remediation Conditions. CCS does not have a single point of contact for Remediation Conditions and I am referred to numerous SBCTC folks depending on the state of the fix. FY 16, 17, & 18. CCS still has to reconcile all accounts. Urgent Security issues with sensitive financial and employee query data access available across all FLCs. CCS CoA on track, but tight schedule. Tacoma Community College G Accomplished this period Local SMEs attended ctcLink Security redesign group, ctcLink PM groups, ctcLink governance groups, various ctcLink status meetings Participated in ctcLink Security redesign activities Participated in Chart of Accounts meetings. Received Chart of Accounts adoption schedule. Planned for next period Participate in Conversion Cycle 3 Data Validation as needed Local SMEs attend ctcLink Security redesign group, ctcLink PM groups, ctcLink governance groups, various ctcLink status meetings Local SME participate in CE negotiations Local SME attend Chart of Accounts meetings
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Deployment Group 3 Self-Reported Status – March 4 to 15, 2019
Cascadia College G Accomplished this period Pillars finalizing all GDA canvas courses for BPFG attendance Attended all BPFG sessions to date Completed all Pillar BPFG homework assignments due this period Planned for next period Newly identified BPFG attendees to complete GDA courses Continue scheduling BPFG’s and complete homework Planned, but not completed Did not submit Cascadia College Role membership for “Go-Live Team” members to SBCTC. Will submit following receipt of Go-Live Team responsibility description from SBCTC. Pierce College District G Accomplished this period SMEs attended/participated in BPFG sessions (all Pillars). Created process for managing and tracking homework. SMEs completed homework from BPFG sessions (all Pillars). SMEs completed GDA courses (all Pillars). Continued work with Communications Team on updating communications for internal and external stakeholders. Planned for next period SMEs continue GDA course completion. SMEs attend/participate in BPFG sessions in person and via WebEx. SMEs complete homework assignments. Continue working on communications plan and activities. Planned, but not completed Complete additional Change Impact Analyses (CIAs). Review applicants for project positions. Review and update internal Training Plan with college Training Team. Peninsula College G Accomplished this period Continued to participate in BPFG sessions. Submitted BPFG homework assignments per BPFG session requirements. Planned for next period SMEs continue to participate in BPFG Sessions. Continue to coordinate and submit BPFG homework assignments Participate in discussion to resolve conflict among Guided Pathways initiative in Spokane and scheduled BPFG sessions. Continue conversation regarding Go Live date. Olympic College G Accomplished this period Attended BPFGs in all pillars Worked BPFG Homework Completed 2 Change impact Analysis Workshops Continued Data Cleansing Planned for next period Homework Data Cleansing Planned, but not completed Job Position Homework Lower Columbia College G Accomplished this period Work with Alignment Team to complete current BPFG sessions and homework Complete onboarding critical staff through PS fundamentals Work with staff to assemble training requirements and logistics for project team Hosted Several BPFG sessions on campus. Planned for next period Continue SME participation in all GDA and BPFG sessions as needed. This includes completion of CIA work as an outcome of BPFG. Continue on campus messaging and communication about ctcLink
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Deployment Group 4 Dashboard Reports – March 4 to 15, 2019
DG4 Initiation Phase Completion Summary Percentage of deliverables completed and tracked in Project Web App (PWA) by each college: College Orientation & Resourcing College Project Planning (from templates) Conduct Initial Data Cleansing Document Current Legacy Business Processes Supplemental Systems Analysis College/District As of March 15, 2019 Centralia College 29% Edmonds Community College 57% Highline College 45% Seattle Colleges (3) 47% Wenatchee Valley College 40% DG4 Pre-Implementation and General Timeline G
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ctcLink Remediation Status Reports – March 4 to 15, 2019
Solution Status Due Date Campus Solutions 13 of 45 remain open TBD Financial Management 14 of 39 remain open Human Capital Management 9 of 25 remain open Faculty Workload Package 2 Testing. Complete DRS Redistribution Development in Progress March 2019 Absence Management College UAT Security Audit Controls Security Redesign Mapping Framework FLC / DG2 Student Billing/-Party Billing Budget Planning Form Work Group Jan 2020 Online Admissions App Governance DG2 Continuing Education Vendor Negotiations DG3 Chart of Accounts Due Date Status FirstLink Adoption / OCM Workshops Jan. 31, 2019 Complete Establish New CoA Development Environment Jan. 31, 2019 New Departments/Programs and old department mapping from CCS Feb. 15, 2019 Configuration Complete / Functional Unit Testing Feb. 28, 2019 System Integration Testing / Parallel Close April 12, 2019 Not Started Complete College Configuration Review Sessions COA Training April 22, 2019 Configure Remaining CoA Related Updates in the CoA Development Environment April 30, 2019 User Acceptance Testing May 1, 2019 Readiness Gate / Go-No Go Decision June 1, 2019 Production Cutover July 1, 2019 Community Colleges of Spokane R Remediation Items progress this period Security Audit Controls – Urgent Security Issues not addressed; request sent 12/13/18. Absence Management (PT & Adjunct) Requesting confirmation that all components for this fix has been checked into Production. Pending response. Faculty Workload PKG 2 Incomplete release just prior to Spring contracts being done. New uncommunicated and unacceptable approval workflow released. Accurate Reporting for DRS & PEBB Scope of original DRS remediation item has grown, but not communicated to CCS leadership. TBD Student Billing – Pending UAT and Implementation. Pending status. Third-Party billing – Pending UAT and Implementation. Pending status. FY Close – see previous slide. *If status is yellow or red, describe why. Remediation Conditions making recent progress, but waiting for successful UAT’s and implementation. Tacoma Community College G Remediation Items progress this period See SBCTC status update for Remediation items, tickets, and worklist
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Other ctcLink Project Activities – Status as of March 15, 2019
New Solution Status RFP Publish Solution Decision Continuing Education RFP was developed and approved by Governance RFP proposals due November 15, 2018 3 Vendors responded and subgroup is evaluating solution Governance approved procurement and decision of Vendor Vendor has been contacted to begin Negotiations to Contract. 10/15/2018 In Negotiations Online Admissions Application Sub-Committee finalized OAA requirements Project Team performed Fit/Gap of ctcLink functionality OAA workgroup evaluated select solutions currently in use at other PeopleSoft universities and colleges OAA workgroup developing a short list of best/possible solutions to identify those solutions on 2/12/2019 Work Group to Review feedback from College discussions to provide recommendation to Governance. TBD January 2019 February 2019 March 2019 Budget Planning Committee to be formed to review, finalize and approve Budgeting requirements Review requirements against Oracle PBCS Solution If needed, develop RFP Physical Inventory (Asset Tracking) Vendor Solutions being evaluated Evaluate new PS Functionality that will provide integration for asset tracking scanners directly with ctcLink 5/21/2018 DG3 (February 2020) Accessibility Continued discussions with Appsian (formerly Grey Heller) Identify accessibility vendor to assist with testing of ctcLink RFP is required Develop RFP DG2 (October 2019)
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