1. Public Engagement Risk
PY19 Response Strategies
Kris Riesenberg
Technical Services Team Leader

2. Risk Overview What is the public engagement risk?
How are the MnDOT/FHWA risks developed?
What are the objectives for the risk?
What is a risk response strategy?
What are the response strategy for the risk?
What are the next steps?

3. Public Engagement Risk
“If customer engagement during scoping is improved, then the customer needs can be understood to help design projects and build public trust.”

4. Annual MnDOT/FHWA Risk Process
Collaborative process to:
Develop Objectives
Assess performance to achieving Objectives
Determine Risks
MnDOT & FHWA leadership prioritize Risks
Develop Response Strategies
Implement & Monitor We are here

5. Objectives Improved Customer Trust Enhanced processes for:
Identification of affected communities
Outreach to understand what is important to affected communities
Characterization of public feedback
Developing suitable enhancement, avoidance, minimization, or mitigation measures

6. Response Strategy Completing specific activities to reduce uncertainty
Strengthen practices & processes to reduce variability
Implement best practices
Completed between June
1, & May 31, 2019

7. Risk Response Strategies
Peer exchange collecting best practice nationally
MnDOT best practices case studies
Highway Project Development Process public engagement guidance
Public engagement integrated into project schedules
Title VI integration into project development

8. Peer Exchange Collect examples from progressive states
Document lessons learned
Develop implementation plan

9. Engagement Case Studies
Record successful MN engagement practices
Develop implementation plan
Complete public engagement awards for quality project activities

10. HPDP Engagement Guidance
Develop guidance considering implementation plans from MN & national best practices
Receive feedback from Districts
Complete outreach/training on the final guidance

11. Engagement Scheduling
Identify basic public engagement points to include in project development schedules
Develop P6 templates to integrate the standard engagement points

12. Title VI and Projects
Meeting with FHWA & MnDOT on Title VI and project development; develop an action plan as necessary
Develop & distribute Title VI scorecards for each district
Establish criteria for Title VI liaisons

13. Risk Next Steps Implement Response Strategies
Peer Exchange & Case Studies upcoming
Monitor Effectiveness
How are we progressing?
Do we need to refine the strategies?

14. Conclusion
Thank you!