1. Bullying, Stress and Mental Health
What is the cost ?
Sources: HSE Website
University of New South Wales

2. What is Bullying, Stress and Mental Health
There is no legal definition of workplace bullying.
However, experts believe that bullying involves negative behaviour being targeted at an individual, or individuals, repeatedly and persistently over time.
Bullying- according to the HSE is defined as the unjust exercise of power by one individual over another using means to humiliate, frighten, denigrate or injure the victim.
European nations often refer to this as “mobbing”
Stress- The HSE defines stress as the adverse reaction people have to excessive pressures or other types of demand placed on them.
Mental Health- A persons condition with regard to their psychological and emotional well-being.

3. WHAT DOES STRESS AND BULLYING AT WORK COST.
Cost to the UK economy in 2010/11 was 3.7 billion pounds.
“Absenteeism”-10.8 million working days were lost in 2010/11 due to stress. The average time off an employee had during this time was 27 days. This figure rose to 12.5 million days in 2016/2017.
“Presenteeism”- This costs UK businesses £15.1 billion a year in reduced productivity.
Source: HSE Website/Labour work survey

4. What are the personal costs of bullying and stress.
Suicide.
Separation and divorce.
Loss of self esteem and self confidence.
Loss of career and livelihood.
Poor physical and mental health e.g Depression, low resistance to illness, and fatigue.
Poor quality of life.

5. Work Under Pressure

6. The road to my recovery

7. How we can deal with bullying
Consult your organizations code of conduct or bullying and harassment policy.
Consult
Speak to someone you feel comfortable with about your concerns. i.e. manager, trade union representative, human resources or mental health first aider.
Speak
Resolve the issue informally.
Resolve
Seek advice from external organisations such as ACAS or Bullying UK.
Seek

8. Stress r Help for Business Feeling anxious, irritable or depressed
Apathy, loss of interest in or out of work.
Problems sleeping
Fatigue
Poor concentration
Muscle tension or headaches
Stomach Problems
Social Withdrawal
Loss of sex drive
Increased use of alcohol or drugs to cope.
Help for Business

9. Easy ways to look after of yourself
Regular Exercise – very powerful stress reliever
Healthy Eating- Eating small regular meals can help you maintain a even level of blood sugar, keeping your energy up, focused and alleviates mood swings.
Avoid excessive alcohol and drugs.
Meditation- e.g. mindfulness stress reduction
Resilience
CBT techniques – question your pattern of thinking.
Talk to a friend or a partner about your worries
Look for the funny side of things. Laughter is a very good way of relieving stress.
Work on workplace relationships - don’t be a bystander
Easy ways to look after of yourself

10. Management Supplement
Mental Illness is the largest cause of sickness absence and work incapacity in most developed countries.
Some of the costs to having a toxic work culture can have on the business.
Staff Turnover
1. loss of skills
2. loss of productivity and employee resentment due to having to carry the extra workload.
Loss Opportunity costs
Absenteeism/Presenteeism
Litigation/Settlement costs
Management Supplement

11. Designing and managing work to minimize harm- enhance flexibility of working hours, encourage employee participation, ensuring the work environment is safe.
Promoting Protective factors at an organisational level-Build a psychosocial safety climate, implement anti bullying policies, enhance organisational justice, promote team based activities and interventions.
Enhancing Personal Resilience and Stress training. Coaching and mentoring programs.
Promoting and facilitating early help seeking – wellbeing checks, employee assistance programs such as peer to peer
Supporting workers recovery from mental illness - provide supervisor support and training. Provide return to work programs. Provide a supportive environment that supports recovery.
Increase awareness and reduce stigma. Provide Mental Health training and awareness for all staff. Promote World Mental Health Day and National Stress Awareness Day.
Positive Organisational Strategies Source: University of New South Wales

12. HSE Stress Management Standards – Help for Business
The HSE has designed “The Management Standards” to help employers manage the causes of work-related stress.
It is based on the “five steps to risk assessment model.
The standards refer to six areas of work that can lead to stress if not managed properly. - Demands, Control, Support, Relationships, Role and Change.
The approach is aimed at organisations as opposed to individuals, helping a larger number of employees.
Requires securing the commitment of Senior Management Team.
Provides tools and resources to effectively manage stress
HSE Stress Management Standards – Help for Business
The slide introduces the at any Management Standards and gives a basic overview of what they try and accomplish and the fact that for any program to work then commitment must come from the senior management team.

13. HSE Stress Management Standards Model
Person to deliver the presentation is to discuss the model used in the HSE Guidance 218 and go through each step. The model is similar to the risk assessment model A very important step in this model is that in the centre of it is, Prepare the organisation.

14. Prepare the Organization Planning for Success
Secure the commitment of senior managers, line managers and employees
Establish a project steering group to oversee the work (may include senior managers, line managers, health and managers, Trade Union Reps, Human Resources, Safety Reps and Workforce Reps etc.)
Senior Management commitment – Successful programs must have senior management commitment. This may be demonstrated by a Senior manager or director being appointed as the project sponsor.
Supporting staff – Establish the management arrangements to support staff. This may include line manager participation and support completing any stress surveys etc.
Prepare the Organization Planning for Success
Preparing the organisation is the nucleus of the management standards process. All the other steps revolve around this process and is the foundation which the program will work. If properly prepared and the program has the correct support from the board then obtainable results can be obtained and a reduction in absences and costs

15. Statutory/Civil Compliance
Corporate Social Responsibility
Improved physical and mental health of workforce
Cost savings to business - Reduction in absenteeism/presenteeism and staff turnover
Increased moral/productivity of employees
Increased levels of customer service and customer satisfaction
Conclusion: Reasons why stress management is beneficial to the organisation.
The Conclusion will cover the reasons why stress is beneficial to the organisation.

16. ANY QUESTIONS ?