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Sysco Speaks Post-Survey Plan
February 2019
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Thank You! Countless hours of help — from preparing data, to providing local kiosks, to encouraging participation Sysco Speaks was deployed to nearly 60,000 global associates, including Sysco LABS, HFM, Doerle, Brakes, and Fresh Direct Group in the UK, Davigel in Spain, Menigo in Sweden, and Les Ateliers du Goût in France Accessible in 8 languages and available from any internet-enabled device Confidentiality — no one at Sysco sees individual results or the results of any groups of less than 5 associates
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2019 Results 87% Participated!
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Let’s talk data… ... one more time!
Terminations have been removed — except those with a survey response LOAs were included in the survey process this year Recent senior organizational changes are not reflected in Perceptyx Sysco Speaks results provide perspectives for the organization as it was in late January 2019 Emphasize last bullet—this is a period in time—not something we continue to update
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Post-Survey Timeline February Executive Presentations
Access to results – HR (2/18) Leaders (2/25) March Leaders communicate results to associates Early April Leaders begin action planning Late April Action plans complete in Perceptyx May Teams begin working action plans May – Forward Teams continue working action plans and reporting results
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Making an impact on Engagement….
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Roles & Responsibilities
HR Community Get familiar with the data: Get ahead of your leaders and take a look at your teams’ results. What improved? What still needs work? What are the Drivers of Engagement for your area? Practice in Perceptyx: Explore the tool, including Filters, Drivers of Engagement, and the Demographic Crosstab. Practice making an action plan in the tool. Schedule some time to connect with your leaders: Book some time in late February to make sure leaders are pulling reports and find out when they are going to hold associate sessions. Note: Leaders are expected to access the system and communicate results to associates. Please drive them back to the videos and tools so they learn how to use the new system. Attend associate sessions and touch base on action plans: Join as many associate sessions as you can and continue to touch base with leaders through April to ensure plans are being made and are being input into the system. Leaders Use the leader tools: Set aside time to review the videos, the manager guide, and use the Perceptyx tool. Pull your manager results from the system and review it with an open mind: When you go through your report be careful not jump to conclusions or ignore data or comments based on your opinions. Share results with associates: Hold sessions to share results with all team members. You can use staff meetings, pre-shift meetings, host lunch/dinner, etc. It’s critical that all associates have the chance to see the findings and know what to expect next. Create and enter action plans: Before April 30, use the Perceptyx tool to develop action plans. You can choose actions that support Sysco-wide goals as well as others that will help move your team’s results forward. Take action: Action plans aren’t any good if you don’t act on them. Find ways to hold yourself and your team accountable to take action over the coming months. Everyone needs to maximize the system. Set deadlines for actions so the system sends reminders to keep momentum and prompt ongoing action.
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Reporting System: Who Sees What
HR’s report view is different than the “manager” view. Perceptyx Tool Manager HR Filter data X Dashboard (manager toolkit) Favorability & Trend Reports Completion report View action plan Demographic crosstab X* Manager hierarchy tree Shadow user Mass report generator Action planning usage Associate Comments X** * New for 2019 ** Managers with more than 5 associate Comments will receive access In Europe, Comments access is limited to CEOs and senior Executives
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Perceptyx HR Admin Guide
Available on the Perceptyx Dashboard and the Sysco Speaks Resources Site
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Resources HR Results Available Managers with Reports HR Training
WebEx training the week of 2/18 HR User Guides Available through Perceptyx and the Sysco Speaks Resource Site Managers with Reports Available via Perceptyx end of February Videos available through Perceptyx: Understanding the reporting site Pulling your report Using the action planning tool Manager Guide – PDF instructions
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