2. Unified Communications Round Table
An Outlook On…The Future Of The Industry

3. UC Round Table Participants
Panelists
Jim Greenway, VP Products & Marketing, U4EA
M.Brady Cox, VP, ZEACOM
Frank Gartland, VP Products & Technology, iLinc
Moderator
Mark Ricca, Partner, IntelliCom Analytics

4. Panel Session Agenda Key Points To Be Addressed
Definition Of Unified Communications
Market Size & Forecast
UC Drivers & Constraints
UC Market Trends
Key Industry Participants
Guidelines For UC Solution Activities:
Planning
Sourcing
Implementation
Q&A

5. UC Profiled UC Defined UC Purpose UC Elements (Typical)
An evolving information-technology-based-process that can automate, integrate, simplify, facilitate and improve virtually all forms of communications between people, applications and devices.
UC Purpose
UC is aimed at optimizing business processes, enhancing human communications, reducing inefficiencies and all forms of latency.
UC Elements (Typical)
Business Processes: applications, data bases, directories
Communications: voice, data, video, VoIP / SIP, CTI
Messaging: , IM, voic , video
Conferencing: audio, video, web
Collaboration: document & file sharing, web chat
Presence: status, preferences
User Interface: desktop, mobility, portal, speech
Business Rules: permissions, priorities, notifications, etc.

6. Business Communications Software
$9.0
Business Communications Software
Product Revenues
North America,
$8.0
Bundled UC
$7.0
Web Conferencing
Audio Conferencing
$6.0
Unified Messaging
$5.0
Voice Messaging
Contact Center
$4.0
Call Control
End User Devices
$3.0
Apps Hardware
Core Platform Hardware
$2.0
$1.0
2005
2006
2007
2008
2009
2010
2011
2012
Source: IntelliCom Market Performance Dashboard