2. WCCIS – Wales Community Care Information System

3. WCCIS – Wales Community Care Information System

4. WCCIS – Wales Community Care Information System

5. WCCIS – Wales Community Care Information System

6. WCCIS – Wales Community Care Information System

7. Welsh Community Care Information System (WCCIS)
An Integrated Health & Social Care
Team Implementation
Lucy Jones & Tracey Bell
Western Bay

8. Aims & Objectives
Aim
To provide an outline of how WCCIS is being implemented within a live
integrated health and social care team
Objectives
To provide background and context to the proof of concept project
To describe the benefits emerging from the proof of concept project
To demonstrate the functionality being utilised in the Bridgend CRT
To identify lessons learnt and the resulting next steps

9. Background WCCIS provides a “Once for Wales” solution
Bridgend County Borough Council 1st implementing organisation
Western Bay Optimal Model – integrated health and social care
Bridgend Community Resource Team (CRT) based in Trem Y Mor:
Structure
Common Access Point (CAP) & Multi Disciplinary Triage (MDT)
Therapies – Reablement, Occupational Therapy, Physiotherapy, Speech & Language, Dietetics
Acute Clinical Team (nursing element)
Social Work
Assistive Technology
Dementia Support
Pharmacy
Purpose
Supporting people to remain at home
Minimising unscheduled admissions to hospital
Bridging the gap between inpatient/community care and supporting seamless discharges
Focus on enabling and reabling individuals to remain as independent as possible

10. Opportunities to Explore
75% common functionality
2 Referral Types
Social Care
Community/Clinic
Testing available functionality and evidencing suitability
Pinpointing potential system improvements
Identifying best practice for integrated teams
Client information accessibility to all relevant staff in an integrated team

11. The Implementation Cycle
Scoping
Planning
Process Mapping
Document/System Design
System Configuration
Testing
Training
Implementation
Evaluation
Lessons Learnt

12. WCCIS Demonstration Dashboard used within the integrated team (SALT)
Accessibility of information across Wales/Authority via Summary Screens
Management of waiting lists
Work-flowing via dashboard views
Appointment functionality

13. Information Accessibility
Improved Efficiency
Information Sharing
Culture Change
Audit Capabilities
Data Security
Data Quality/Standards
Management Information
Information Accessibility

14. National Benefits Roadmap

15. Lessons Learnt Resource intensive
Robust, timely and appropriate governance and sign-off process
Importance of training and support to manage culture change
Availability of technology to support agile agenda
System learning has been fed-back to CareWorks and national groups
Commitment from Senior Management

16. Next Steps & Recommendations
Scoping and extension of implementation across whole CRT
Ongoing monitoring and evaluation
Improved reporting and management information/data collection
Enhance agile working capabilities
WCCIS Mobile Application usability testing and full benefits realisation upon full roll out
Further development of WCCIS by CareWorks to support integrated working
WIAB permission granted

17. Thank You
Any Questions?