1. Title: Identity Engines Keycode Retrieval System (KRS) User Guide Issue: 0.1 Date: Aug 2011
Hi and welcome to the Order Centre – Ordering training.
Often we refer to Order Centre as OC, so we will say ‘OC – Ordering”, to refer to the component of Order Centre covered in this training.

2. Contents Overview of Keycode License Generation Process
Contacting KRS Support
What do you need before accessing to the KRS ?
Accessing the Identity Engines KRS instance
Registering your system
Retrieving a Keycode License

3. Overview Keycode License Generation Process
Partner
Avaya
KRS
Place
Keycode
License
Order
Avaya
Order Mgm’t
System sends a
Non-stock PO
To KRS for the
Software Licenses
Ordered.
Customer access’s
KRS and generates
License and retrieves.
Partner places Keycode License order with Avaya
Avaya OM enters order into SAP OM system.
SAP sends non stock PO of licenses to KRS.
Customer logs into KRS and initially register’s their system.
Customer selects to generate keycode.
Customer selects licenses/features from Purchase order and generates keycode.
KRS generates license, saves results to db and displays license to customer
Customer downloads license’s and applies to product.

4. eBusiness Tools Landing Page
(Americas, Asia)
(Europe, Middle East, Africa)
Acess KRS
Access KRS
Click here for Useful Information Documentation repository
The eBusiness Tools Landing page provides access to ALL the eBusiness tools, as well as links to a variety of information.
The theatre specific URLs for the eBusiness tools landing page are listed at the top of this slide.
Access the tools – by selecting the tools from the categories across the top of the page. OC is found under the “Orders” category.
The eBusiness Tools Portal pages – are informational web pages about all the eBusiness Tools. There are several links to the eBusiness Tool portal pages from the eBusiness Tools landing page that is shown in this slide. For example, across the middle of the page:
Tools Overview – provides an overview of each tool and who uses them. From this page, you can access detailed pages for each tool from the left menu.
Training – provides the quarterly leader led training schedule, training curriculum and links to all the available webinars and self paced learning materials.
Support – provides the Global support phone numbers as well as a link to the eBusiness Tools support portal page where you will find a downloadable support document that gives you all the information that you need about support
Registering for the eBusiness Tools (at the bottom of the page) – provides step by step instructions about how to register for all of the eBusiness tools, including selecting which eBusiness Tools you require, accessing the tools and PC Requirements.
What’s New (also at the bottom of the page) – highlights new items related to the eBusiness tools.
The Notification Service (also at the bottom of the page) – is a subscription-based service that delivers notices about the e-Business tools including application content updates, release dates and special events. Users not signed up for the Notification service will receive no communications about any of the eBusiness tools.
Useful Information –found in the left menu on the eBusiness Tools Landing page, includes a folder for each eBusiness tool that provides helpful information such as release notes.
To start working with OC – Ordering– select <Ordering (Order Center)> from the drop down menu within the ‘Orders” category at the top of the eBusiness Tools Landing page, and the “Order Centre Home” page screen will be displayed.
Click here for Tools Training information
Click here for Global Support Phone Numbers and support information
Click here for process about “How to Register for the eBusiness Tools” – including KRS

5. Accessing the KRS instance of Identity Engines
Go to eBusiness Tools Landing Page (see previous slide)
Enter your SSO user ID and password as requested
Select ‘Licenses” then select ”KRS”
Select product family
“Identity Engines” from the list box.
TIP : After a product family has been selected, to change product families, click <Keycode Retrieval> to return to this page

6. Registering your System
Once you’ve logged in, the default screen is Product Registration. Before you can generate any keycodes you must register your System.
To begin Registration select Create.

7. Registering your System cont.
Enter the site name you wish to use to identify your system.
Then click Continue.

8. Registering your System cont.
Add systems to the site by selecting the type and clicking the "Create" button. Click the "Continue" button when you are done.
Enter the Numeric Serial number for each license server and select <Add>
After all License servers added, select Continue

9. Registering your System cont.
Complete the registration by reviewing the information and then select Save

10. Retrieving a Keycode 1. Select Retrieve Keycode from the left menu.
Enter the Site Name or the Product ID
Select Search 1.

11. Retrieve Keycode
The keycode will be displayed on the Keycode History page
Select <Download This Keycode> to download the keycode to your computer

12. Documentation, Forms & User Guides3. 1. 2.
Select <Documentation, Forms & USER GUIDES>
Double click the desired folder, select the desired form and right mouse click to save it to your computer
Click on <KRS Documentation> for access to the <Release Notes> and <Training> folders
The KRS documentation repository contains many forms, communications and User Guides for KRS for each specific product family in KRS.
To view all the folders, select the <Documentation, Forms and USER GUIDES> link in the left menu of KRS
This opens a folder structure containing all the forms available for downloading.
Open the desired folder by double clicking, select the document that you would like and save it to your computer by right clicking your mouse.
Click on <KRS Documentation>, as shown by #3 on the slide, for access to the <Release Notes> and <Training> folders

13. Thank You This concludes the OC Ordering training.
Thank you for listening.