1. Tool for Resource Insight, Allocation, and Graphical Evaluation
T.R.I.A.G.E
Teams
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Customers
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2. Teams and customers are displayed with icons representing resources either possessed by a team or needed by a customer.
Teams
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3. Assigned tasks (i.e. customers) and estimated completion time is displayed for each team.
Teams
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4. Tasks are color coded based on workload restrictions for teams (e. g
Tasks are color coded based on workload restrictions for teams (e.g. orange indicates that this team is being overloaded).
Teams
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Customers
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5. Unavailable times (e.g. breaks, shift end, etc.) are marked out.
Teams
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6. Scheduled resource changes are marked.
Teams
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7. Click this button to view and modify team details.
Teams
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Customers
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8. High priority customers are highlighted and sorted to the top of the list
Teams
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9. Click this button to view customer details.
Teams
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10. When a customer is moused over, incompatible teams are grayed out...
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11. and predicted impacts are displayed for each possible team assignment.
Teams
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Customers
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12. Also, the background of the recommended assignment changes color.
Teams
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Customers
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13. To assign a customer, simply drag its tablet onto a team’s schedule...
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14. and drop.
Teams
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15. Additionally, mousing over a team’s tablet will gray out incompatible customers.
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16. Mousing over a task will show the tablet for the given customer
Mousing over a task will show the tablet for the given customer. Clicking will bring up more details.
Teams
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12:00pm
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Customers
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17. Drag and drop this task to another team or back to the customer list to reassign.
Teams
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12:00pm
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Customers
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