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ctcLink Project Update ctcLink Steering Committee
January 29, 2019 Choi Halladay - Pierce College District Vice President for Administrative Services, ctcLink Steering Committee Chair Christy Campbell – SBCTC ctcLink Project Director
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Agenda Item Description Duration Facilitator 1. Welcome 2 Minutes
Christy 2. Approval of Minutes 3 Minutes Choi 3. Continuing Education Replacement Solution (RFP Award) Discussion Decision/Recommendation 45 Minutes 4. Recap of DG3 Alternate Decision 5 Minutes 5. ctcLink Program Status Remediation (CCS, TCC Updates) Deployment Group 2 Deployment Group 3 Deployment Group 4 20 Minutes 6. Moran Quality Assurance Report Paul 7. Other Discussion Items Charter Discussion / Membership Christy/Choi 8. Next Meeting Items & Adjourn Janelle
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Ctclink Minutes – Approval
January 15, 2019
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Continuing Education Replacement Solution (RFP Award)
Discussion Decision/Recommendation
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Recap of DG3 Alternate College
cELC Co-Chairs discussion
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Ctclink program status
Remediation Deployment Group 2 Deployment Group 3 Deployment Group 4
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Pilot remediation overview & status
Date Total Open Items Open Items With a Plan to Complete (Appendix A) Open Items Needing a Replacement Solution (Appendix A) Open Items That Were Closed, but Reopened in Remediation Agreement (Appendix B) 2016, 2017, 2018 Financial Books Security Role Redesign Absence Management DRS Redistribution Faculty Workload Student Invoice & Third-Party Billing Continuing Education Online Admissions Budget Planning Financial Aid Customizations 11/29/17 195 101 10 84 12/13/18 41 29 2 DRS – Department of Retirement Systems
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Other ctcLink Project Activities – Status as of Jan. 18, 2019
New Solution Status RFP Publish Solution Decision Continuing Education RFP was developed and approved by Governance RFP proposals due November 15, 2018 3 Vendors responded and subgroup is evaluating solution Vendor demos scheduled for December 19, 2018 Solution presented to governance for approval in January 10/15/2018 January 2019 Online Admissions Application Sub-Committee finalized OAA requirements Project Team performed Fit/Gap of ctcLink functionality OAA workgroup evaluated select solutions currently in use at other PeopleSoft universities and colleges OAA workgroup developing a short list of best/possible solutions to identify those solutions If needed, develop RFP TBD Budget Planning Committee to be formed to review, finalize and approve Budgeting requirements Review requirements against Oracle PBCS Solution February 2019 Physical Inventory (Asset Tracking) Vendor Solutions being evaluated Evaluate new PS Functionality that will provide integration for asset tracking scanners directly with ctcLink 5/21/2018 Delayed to evaluate new functionality within PS Accessibility Continued discussions with Appsian (formerly Grey Heller) Accessibility vendor to assist with testing of ctcLink Validation approach using Appsian solution on ctcLink versions being discussed and coordinated N/A DG2 System Integration Testing – March 2019 Guided Pathways Steering Committee approved approach for gathering business requirements for Guided Pathways March – June 2019
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Overall Timeline (All Deployments)
Project Overall Status – January 7 to 18, 2019 Overall Y Program is on track, per timeline, scope, budget DG2 Training content development and UAT framework are behind and at risk Schedule Analyzing overlap between DG2 and DG3 tasks Monitoring scope and timing of Budgeting Tool, Continuing Education, Online Admissions Application, Physical Assets and OBIA implementations Scope RTM needs to be updated to validate original RFP requirements have been implemented, tested, and end users trained on the processes and functionality Budget Currently tracking under budget due to delayed hiring, timing of re-implementation of solutions (Continuing Education, Online Admissions Application, Budget) Executive Summary The project is tracking per schedule and under budget. Review and definition of scope for each deployment is still underway due to the rework of key solutions. Deployment Group 2 (DG2) is in the Construct Phase, focused on Local Configuration and Conversion activities and prep for UAT and UAT Training. DG3 Initiation Phase/Gate 1 is complete and Steering Committee accepted the college to move to Structure Phase/Gate 2. DG3 official kickoff is January 28. Remediation work continues to be a priority working in parallel with the Deployment activities. The Continuing Education solution awarded on 1/24/19 and will be reviewed and approved in the Steering Committee on 1/29/19. Work on the OAA solution is underway. Overall Status Summary per Deployment Group DG# Status Comments Risks/Issues Reported DG2 Y DG2 Training content development and UAT framework are behind and at risk Chart of Accounts implementation and SME adoption. DG3 G DG3 Colleges all participated in a Pre-Kick Off to educate College teams on key implementation deliverables Important for SMEs to engage in first project activity after kick-off, Global Design Adoption. DG4 DG4 will begin status reporting of the ctcLink Initiation Phase Dashboards Initiation Phase – PMs working on deliverables for Gate 1. Overall Timeline (All Deployments) LEGEND: High Medium Low
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Deployment Group 2 – DG2
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Deployment Group 2 Self-Reported Status – January 7 to 18, 2019
Clark College G Accomplished this period Held Lunchebration (lunch and celebration) to celebrate our successes in data validation, collect lessons learned, and discuss a plan for Cycle 3. 90-minute presentation to Guided Pathways Pillar 3 group about ctcLink and how it supports Guided Pathways. Continue meetings to complete Change Action Plans Continue adding Change ction plans into a work plan document. Met with faculty to work on communication plan Completed as much as we could for UAT Planned for next period Finalize Communication Plan Data Validation schedule for February Planned, but not completed 3C’c homework SBCTC Agency G Accomplished this period SBCTC Agency Crosswalk and homework completed, Jan. 18 HR completed Change Impact Analysis & Planning on New Hire, Employee Change and Separation, and Leave w/o Pay processes, Jan. 16 FIN completed Change Impact Analysis & Planning on Cash Management and three Grants’ processes, Jan. 17 Report out on change readiness assessment sent to all SBCTC staff with meetings underway to set up information sessions based on survey result, Jan. 14 Planned for next period Completion/approval of agency graphical representation of all work needed for project success. Estimated completion date, Jan. 7. PM/OCM providing drafted roadmap to Executive Sponsor week of Jan. 7, reviewed by SMEs Jan. 11, Ready for final review with project team schedule dates by Feb. 1. Additional ADKAR training to be scheduled by Jan. 18. Update: sent to Deputy Executive Directors for approval before sending to all staff, 1/16/19 Planned, but not completed Completion of 5 remaining UAT Homework items. PM will SMEs with remaining UAT week of (w/o) 1/21/19 Community Colleges of Spokane R Accomplished this period Planning/Strategy meetings in progress for Chart of Accounts CoA Kickoff meeting scheduled for 1/31 in Spokane Planned for next period Security Role Redesign: Waiting for Finance Matrix with Business Processes added. Due end of Jan. Matt Connelly to develop process/plan and schedule for completing this work. Chart of Accounts Redesign: CCS finalize new CoA structure Communicate structure/strategy at Jan. 31 kickoff meeting. Work on Organizational Change Management Plan Confirm SBCTC tasks vs. college tasks Start building schedule/timeline with SBCTC *If status is yellow or red, describe why. Remediation Conditions in progress. Completion dates or UAT dates still not provided. FY 16, 17 & 18 Closed by SBCTC. CCS needs to make Journal Entry adjustments for 16, 1 & 18 to address $18,000,000 variance. CCS nearing completion of defining new Chart of Accounts structure/strategy. Tacoma Community College G Accomplished this period Local SMEs attended ctcLink Security redesign group, ctcLink PM groups, ctcLink governance groups, various ctcLink status meetings Participated in ctcLink Security redesign activities Planned for next period Participate in Conversion Cycle 3 Data Validation as needed Local SMEs attend ctcLink Security redesign group, ctcLink PM groups, ctcLink governance groups, various ctcLink status meetings
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Deployment Group 3 Timeline (High Level Phases)
Deployment Group 3 – DG3 Deployment Group 3 Timeline (High Level Phases) G
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Deployment Group 3 – DG3 Completed DG3 Pre-Kick-Off – Nov. 2, 2018
Began bi-weekly DG3 meetings – Nov. 7, 2018 Peer Review meetings for readiness – Dec. 5-6, 2018 College Pre-Kick-Off meetings – Dec , 2018 College Leadership Discussion College ctcLink Project Team Olympic Pre-Kick-Off meeting – Jan. 25, 2019 DG3 Official Kick-Off – Jan. 28, 2019, 2 to 3:30 p.m.
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Deployment Group 4 – DG4 College Initiation Plans Built – Complete
Begin percent-complete tracking in plan (PWA) – In progress Begin dashboard reporting for DG4 readiness – January 2019 (Included in next Status Report and SC Report)
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Budget Status – as of December 31, 2018
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ctcLink Quality Assurance Scorecard
Moran Technology Consulting Report: December 2018 Overall Status Y ctcLink Quality Assurance Scorecard - Moran Technology Consulting , November 2018 STATUS PROJECT AREA DESCRIPTION / NOTES G SBCTC/Governance Governance framework continues to work as expected. Program Management Project Management Office (PMO) is fully staffed, working well together and continuing to address improvements in project management processes. Y Phase Scope QA concerned about implementation schedules for replacement solutions. Will know more once solutions are selected. Schedule Status SBCTC closed the FY years for FLCS on 11/30/18, additional adjustments will be made in FY2019. New Chart of Accounts scheduled for July DG 2 and DG 3 schedule overlap. R Training Content Development is behind schedule. PMO is taking appropriate actions (reallocating resources and working with a vendor on development support) to recover the schedule. Testing DG 2 Testing work stream relies heavily on availability of functional project staff and the impact of resources with DG 2 and DG 3 overlap during specific phases. Configurations / Data Conversion DG 2 Colleges are beginning to work in Data Conversion Cycle #3. The new standard Chart of Accounts has been configured and vetted with system-wide finance groups. FLCs will need to take ownership of the new Chart of Accounts. Organizational Change Management (OCM) OCM is actively engaged in multiple areas, all focused on getting DG 2 and DG 3 colleges ready for deployment. Kickoff for DG3 is scheduled for January 28, 2019. Project Staffing Staffing is okay at this time. Overlap of DG 2 and DG 3 may require additional resources. Technical Environment SBCTC continues to monitor system performance; there have been no outages since early September 2018 and then early January 2019 LEGEND GREEN YELLOW RED Risk Description Low risks may be encountered. NO immediate action needed Moderate risks may be encountered. Serious deficiency and action item recommended. High risks may be encountered. Needs to be escalated and can impact project effort or cost.
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Other Discussion Items
Charter Discussion / Membership
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Questions?
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Remediation Open – Finance
# Item # Description Status Planned Date Adjusted Date 1 19057 Ability for each organizational unit to develop and modify a budget at any level of the organizational structure and at any level of the program structure, throughout the budget development process. Open DG3 2/1/2020 Needs RFP 2 19297 Distribute and report labor costs based on user-defined criteria, with full integration and reconciliation of data between GL, Payroll, and Student. 8/1/2018 10/24/2019 Training Materials 3 19299 Provide a journal entry toolset, including but not limited to a standardize spreadsheet template, to facilitate streamlined journal entry and upload. 4 19304 Standardize sub-objects and mapping to a system-wide structure for each unique GL created at the college-level. 1/1/2018 7/1/2019 New COA 5 19323 Supports GL account verification across applications. 2/1/2018 TBD FY Deliverable 6 19342 Support vendor payment advance process based on user-defined criteria (e.g., each college is authorized to draw an advance against the State Treasurer, with the amount equal to 17% of preceding biennium's monthly allocation). 12/1/2017 Need SB Process 7 19382 Integrate seamlessly with receivables processes to collect funds from vendors and recover overpayments.
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Remediation Open – Finance, cont’d
# Item # Description Status Planned Date Adjusted Date 8 19454 Create and maintain as many payment forms and templates, including remittance detail, as required to meet institutional needs and local needs of individual colleges. Open 8/1/2018 10/24/2019 Training Materials 9 19633 Enable reconciliation process based on user-defined business rules (e.g., able to identify transaction source). 1/1/2018 TBD FY Deliverables 10 19747 Calculate and report indirect costs based on user-defined criteria. 2/1/2019 ERP Support 11 19968 Track grants separately from G/L Chart of Accounts and reconcile the two. 12 20212 Comparison of Actual to Budget (Revenues/Receipts and Expenditures) 12/29/2017 2/1/2020 Need RFP 13 N/A - 39 Must configure system to utilize correspondence to vendors for all PO’s. 1/1/2019 14 N/A - 41 College needs a budget development system that allows for adequate budget building process. DG3 15 19713 Dispose of financial and non-financial assets. Closed DG2
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Remediation Open – Human Resources
# Item # Description Status Planned Date Adjusted Date 1 20596 Faculty Workload to generate and modify documents and pay for adjunct faculty based on user-defined criteria (4 Phases to resolve / 2 Phases remaining) Open 3/1/2018 Package /30/2018 Package /20/2018 2 29976 Develop and Re-run the ESD report 12/1/2017 TBD TCC to Test 3 37532/ 55698 Bio-Demo data values not aligned with CS and HCM Closed ERP in Progress 4 20753 Establish contract pay based on user-defined criteria. 1/1/2019 10/24/2019 Needs CPW 5 20573 Need ability to report on department budgets Needs Budget Tool 6 N/A - 27 Step Movement / Needs CEMLI 7 N/A - 29 Spokane would like to participate in UAT process for upcoming DGs implementing the Recruitment module. DG2 8 N/A - 31 Migrate ctcLink framework to Wave 1 framework (related to Absence Management) 9 N/A - 32 Create “day” definition / Absence Management and Time & Labor issue 10 N/A - 34 Provide list of employees missing area codes / Legacy Data Issue 9/14/2018
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Remediation Open – Campus Solutions
# Item # Description Status Planned Date Adjusted Date 1 20797 Support continuing education registration process where student can browse courses without logging on Open DG3 2/1/2020 Needs RFP 2 20901 Provide the ability for continuing education students to enroll directly in classes (i.e., application is not required). 3 21359 Allow payment online for continuing education based on user name and password. 4 21505 Perform third-party billing based on user-defined criteria (e.g., by student, consolidated) . 5/1/2018 10/24/2019 GDR Approved 5 20814 6 21293 Support streamlined admissions processing and user interface. (Online Admissions Application) 7 N/A - 13 Effective Dating: FA Term, FA Budget and other areas have defective Effective Dating 12/1/2017 TBD 8 N/A - 15 Reconciliation queries haven’t worked correctly or accurately since Go Live. 3/1/2018 FY Deliverable 9 N/A - 22 Error/exception report identifying discrepancies between financial aid system and the general ledger (2nd Journal Set)
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Remediation Open – Campus Solutions, cont’d
# Item # Description Status Planned Date Adjusted Date 10 N/A – 12 SAP Setup Effective Dating doesn’t work (Oracle Bug ID ) Open 6/1/2018 TBD 11 N/A – 17 Converted student account balances must be completely audited / corrected to reflect the ending balances from Legacy. FY Deliverable 12 N/A – 18 Reports to reconcile student financial transactions for a given day to the general ledger by item type, chartstring and fund. 5/1/2018 13 N/A – 19 Need accurate reports in the CS pillar for Student Financials to summarize data such as insurance, fees, waivers, etc. 9/30/2018 14 21451 Maintain academic standing for financial aid eligibility, based on multiple, user-defined criteria Closed N/A 15 21338 Track satisfactory academic progress (SAP).
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