2. Maintaining order and safety in a city is no small task
Maintaining order and safety in a city is no small task. It takes the hard work of multiple agencies, each doing their part to help control the chaos. And while no two public safety incidents are ever the same, agencies of all sizes and in all cities often find themselves facing the same operational challenges: not having access to all the information they need to do their jobs quickly and effectively.
The data gathered from technologies like 911 call systems, video surveillance, license plate detection and other systems can help create a complete picture of what’s happening in a city. While many departments have individual solutions to gather this information, too often they are not integrated and require time-consuming manual analysis to create a holistic picture—and time is not a luxury public safety agencies can afford. Plus, most agencies do not have large IT staff or budgets, which makes it more difficult to get these siloed solutions integrated.

3. A decision-support system, Real Time Response System increases situational awareness and helps you respond faster and smarter, by:
Integrating data gathered ‭from multiple siloed sources
Analyzing and associating critical information
Providing a consolidated and near real-time view of the incident

4. Hosted and managed by Verizon, Real Time Response System can help you carry out your mission without straining your IT resources. By combining our managed service and network expertise with the best-in-class suite of public safety operations apps from Genetec—a best-in-class public safety application provider– you’ll have the enhanced situational awareness you need to respond quickly and knowledgeably. All in a single solution.

5. A decision-support system, Real Time Response System serves as a single hub for all of your data sources, and presents analyzed and correlated data back in a single operating view. By leveraging all available data points, Real Time Response System can create a consolidated and near real-time view of the city at any given moment. It even accounts for rapidly changing variables as they happen, giving every team access to the most current incident information. So responders can approach an incident armed with the accurate intelligence they need to quickly resolve it now and can make better-informed strategies for future incidents.

6. For a truly effective response, you need to know the whole story
For a truly effective response, you need to know the whole story. Real Time Response System helps create a comprehensive bird’s-eye view so responders at the scene aren’t caught off guard. By uniting common systems into a main platform, it’s easier to make informed decisions quickly. Real Time Response System already comes with four core capabilities—live monitoring, a correlation engine, analytics and early warning—and then allows you to integrate additional data sources, including, but not limited to:  
Computer-aided dispatch (CAD) and record management systems (RMS)
Geographic information systems (GIS)
License plate recognition
Video management systems
Sensors (traffic detection, alarms, cameras and more)
Field asset tracking
Gunshot detection systems
Third-party databases

7. After uniting all your data sources, you still need to get the information into the hands of the responders that need the information to make informed decisions. Real Time Response System comes with capabilities to help you quickly disseminate information through:
Citigraf Command—See the big picture from your operations center
Citigraf Auto—Access the same information from in-vehicle terminals
Citigraf Insights—Detect and understand incident trends and risks

8. Real Time Response System sends data through a correlation engine to find associations between events. Not only can the system provide early warning alerts to assist with response preparation, but you can also use the dashboard to:
See incident trends
Perform risk analysis
Plan for potential events
Measure the effectiveness of public safety initiatives

9. You and your teams already have enough to do
You and your teams already have enough to do. Your advanced IT solutions should make your job easier, not harder. Which is why we offer Real Time Response System as a hosted and managed end-to-end solution. It’s the easiest way for you to get the robust features you need without all the complicated setup and maintenance.
And while you’re working hard to keep our cities safe and secure, we’ll do the same for your data. We analyze more than 1 million security events every day at our global network operations centers and security operations centers, and we put that knowledge to work helping to keep your data protected from emerging cyber threats.

10. For decades, we’ve supported our public safety partners with services built exclusively for the public sector. Our Responder Private Core provides several key features designed for first responders, including traffic segmentation, priority and preemption, improved security, and enhanced service management and control. With more than 60 percent1 of public sector agencies already working with us, we’re committed to serving every one. That’s the level of support you can expect from the provider of the nation’s largest and most reliable 4G LTE network.
1 Verizon internal research