1. Committed to delivering winning solutions

2. Success Story
“Building technology backbone and real time analytics for a growing mortgage company”

3. About the Client
A growing residential mortgage firm based out of California providing both loan origination & servicing.
Firm plans to 5x the team size and build $ 100 billion portfolio across 800,000 loans

4. Requirements
WHAT
WHY
Develop an end-to-end web-based deal management system.
Improve operational efficiency while the team size grows rapidly.
Automate the loss mitigation process on delinquent investor loans.
Ensure CFPB compliance and real time transparency to investors.
Improve User interactions while MSP remains the system of record.
Reduce per click charges.
Reliable integration with MSP platform.
(C) Noema Systems

5. CHALLENGES Challenges Challenges 1
Integration with MSP servicing system 2
Different loss mitigation and servicing strategies
Complying with critical CFPB requirements & deadlines during the loss mitigation process 3
CHALLENGES 4
Integrate IVR (Interactive Voice Response) for collections with MSP web services & automating payments 5
Integrate with external vendors for document generation and BPOs 6
Different workflow process for servicing different deal types
(C) Noema Systems

6. The Solution The Solution Four pillars of solution approach
Improve screen design for better user experience
Automated
workflows to ensure CFPB compliance
Robust integration with MSP
Design for real time analytics dashboards

7. The Solution The Solution Agile Process
Pilot project for single deal type and successfully scaled the system to cover all strategies and departments
Hybrid approach with lean onsite and offshore development teams
End user UAT (user acceptance testing) and feasibility tests on each incremental release
Live deployment and support

8. The Solution The Solution Technology Landscape ASP.NET, C#
Web services
Html/ Javascript/ JQuery
SQL server
Noema Custom
built tools
ExbiData - extract bigger value at low cost form Big Data
DataView - smart dashboards and reports for better business insights
Rule based engine
Java, J2E

9. Benefits to the client
Benefits to the client
Intuitive and easy to use web based UI
40% increase in deal creation rate
Role based workflow solution
25% increase in revenue obtained from servicing within 9-12 months
Customization of the loss mitigation process as per the investor
Smoothly on board 100s of new employees
5x growth in loss mitigation team
MSP web service integration
32% increase in efficiency by eliminating the need to switch to MSP legacy systems for tasks like sending letters, updating payment plans etc.
Blazing fast web based UI
Made the users prefer using the system rather than logging into MSP, which in turn drove stakeholder interest in providing valuable feedback, improving the system further
(C) Noema Systems

10. Crucial reasons for success2 3 1
Agile process to mitigate risks
Strong analytics expertise to handle data at scale
Deep Domain knowledge of Mortgage Industry 4 5
Technology designed for reliable integration with MSP
24/7 support for system availability
(C) Noema Systems

11. Dashboard #1 Return on Capital & Profitability Analysis
Return on Capital and Profitability Analysis

12. Dashboard #1 Return on Capital & Profitability Analysis
Return on Capital and Profitability Analysis
Region & Branch Wise Performance

13. Dashboard #1 Return on Capital & Profitability Analysis
Revenue Velocity
Analysis

14. Dashboard #1 Return on Capital & Profitability Analysis
Return on Capital and Profitability Analysis
Cost Velocity
Analysis

15. Dashboard #1 Return on Capital & Profitability Analysis
CFPB Mortgage Servicing Compliance

16. jdaita@noemasys.com, 717-364-6530
Let Us Work Together!
Wish to connect with us!
Jogi Daita
Chief Executive Officer
Bhakta Yadlapalli
President