1. User Pays User Committee 26th October 2009 Change Management1 1

2. The information in this document is confidential both in whole and in part and is not to be published or disclosed to anyone without xoserve’s prior written consent. It has been prepared using data and information provided by third parties, and whilst xoserve Limited has used its reasonable endeavours to ensure that it is accurate and appropriate, no representation or warranty is made as to the accuracy or completeness of the information contained herein, nor its fitness for any purpose, even where any such purpose has been advised. Without prejudice to any of the above, all and any warranties whether express or implied, statutory or otherwise are expressly excluded and all and any liability of xoserve is excluded to the maximum extent permitted at law. No liability for fraudulent misrepresentation is excluded by the above. Nothing in this document is intended to have any contractual or legal force. © Copyright xoserve Limited 2009.

3. UPC001- IAD Transactional Charging
Estimated costs for development and implementation of this change range from approx £14,000 to £24,000.
Estimated costs include the following :
costs associated with the production of the BER
Application and infrastructure development costs
Internal development costs (including finance, legal, billing and IAD operational team)
It should be noted that these costs may be subject to change following further formal review via xoserve’s internal governance process.
Formal values can only be provided following receipt of a formal BEO in accordance with section 4, schedule 2 Services Schedule Change Procedure, of the Framework Contract for the Provision of Non-code User Pays Services.

4. UPC001 Next Steps Commencement of Voting
Agreement of the EQR / submission of BEO

5. UPC002- IAD Transactional Charging
Review of EQR
Next Steps
Customer Voting
Agreement of the EQR

6. AOB